Submit ›
  • Customers like
    • Price3
    • Customer service2
  • Customers don't like
    • Horrible customer service17
    • Cashier6
    • Mistakes not fixed5

  • 1 day ago
  • Appliances and Electronics
  • Aiken, South Carolina
  • Appliance
  • 9
  • REVIEW RATING 4/5

Costco said that the appliance would be delivered in 1-3 weeks. Now over 5 weeks, and I still don't have the appliance. Money has been debited from my account, and I don't have the stove. You should know that costco subcontracts delivery, at least in my area, to JB Hunt. So you have to deal with two customer no-service numbers. Costco phone wait times are 10-15 minutes, JB Hunt's are a a... Read more

Was this review helpful? 0 0

  • May 19
  • Supermarkets and Malls
  • Montreal, Quebec
  • Credit Card Payment
  • 21
  • REVIEW RATING 4/5

Never experience such rudeness in my life! Last Saturday my boyfriend and I went to the Costco located on Bridge, Montreal. When we were ready to pay, the cashier told us that my boyfriend couldn't pay using his MasterCard since the Costco card was under my name, so we agreed to pay using debit instead. However, since we were not aware of such law, we had to return some of the items. There was... Read more

Was this review helpful? 0 0

  • May 12
  • Eye and Ear Care
  • Tempe, Arizona
  • Eye Examination
  • 3
  • 3
  • 42
  • REVIEW RATING 4/5

Had an eye exam about a month ago. Today I went back for a recommended (free of charge) follow up visit. I filled out their paperwork which clearly states there would be no charge for the followup visit and exam. The doctor examined me then put me in another room. After waiting 15 minutes the technician came advised me there would be a $30 charge to take a picture of my eye. I was clearly... Read more

Was this review helpful? 0 2

  • May 07
  • Food Stores
  • Orlando, Florida
  • Keta Chum Salmon Fillets
  • 44
  • REVIEW RATING 3/5

Hey, I just wanted to let salmon, fish and Costco aficionados know that KETA SALMON is NOT good salmon. It is a marketing ploy to dump chum salmon on consumers. I just bought a Costco size bag of it, not realizing what it was. The entire bag is going to my cats. It is dry, nasty, has a suspicious texture and no salmon scent. I can only assume when the shipped it to China for processing it was... Read more

Was this review helpful? 0 1

  • May 03
  • Supermarkets and Malls
  • Burlington, Ontario
  • Aeroplan Miles Program
  • 31
  • REVIEW RATING 4/5

if you write a review or email customer service there will be no acknowledgement or content confirmation. they did not publish a review where I stated the facts with 1 star rating a few weeks ago. It was never posted. You cannot trust their on line review. They only post what you would like to hear. Cannot trust them. If you write to customer service, you will have no proof. They only reply if... Read more

Was this review helpful? 0 0

  • Apr 30
  • Appliances and Electronics
  • Carlsbad, California
  • Kirkland Signature Batteries
  • 30
  • REVIEW RATING 5/5

Kirkland Batteries LEAK...in fact, eventually they ALL LEAK! AA are worse offenders. I have been purchasing and using them since 2002. Why not use another brand? Duracells (also sold there) are more expensive and NO BETTER! All batteries constructed in China LEAK, period. Today, it is all about making things as cheap as possible to maximize profits and more money for the CEO, then wrap it... Read more

Was this review helpful? 0 1

  • Apr 21
  • Laptops and Tablets
  • Los Angeles, California
  • Laptop
  • 3
  • 3
  • 44
  • REVIEW RATING 3/5

Laptop was overheating and shutting off. I dealt with it in that manner for several months until my screen broke recently. They will not take it back and are forcing me to use the warranty. I paid 100 for warranty and was specifically told I can return/swap out laptop for 3 years. They give you (90) days which is pointless: thr najority of electronic products fail after 4 months not 3. If I would... Read more

Was this review helpful? 0 2

  • Apr 18
  • Supermarkets and Malls
  • San Jose, California
  • Staff
  • 1
  • 1
  • 100
  • REVIEW RATING 4/5

TODAY WENT TO COSTCO BY HOS-STATER SAN JOSE. WAITED ALMOST 10 MIN FOR PARKING. WHEN VEHICLE MOVED COSTCO EMPLOYEE SHOWN UP WITH CART AND SAID THIS IS NOT AVAILABLE. HE TURNED UP SIDE DOWN SHOPPING CART AND START FIGHTING. THEN CALLED COP ON DUTY THAT I WAS FIGHTING. WHOLE CREW AND MANAGERS CAME IN START HARASSING INCLUDING COP. THAT I COULD BE ARRESTED. NEXT TO ME CART SPACE WAS TOTALLY EMPTY ... Read more

Was this review helpful? 2 3

  • Apr 16
  • Supermarkets and Malls
  • Los Angeles, California
  • Tv Return
  • 3
  • 3
  • 84
  • REVIEW RATING 4/5

Very bad service with my return . Not able to help me refund change it or fix it. NO Help what so ever. Read more

Was this review helpful? 0 6

  • Apr 11
  • Cafes and Restaurants
  • Merced, California
  • Pepperoni Pizza
  • 95
  • REVIEW RATING 4/5

On 4/11/15, I went into the Costco in Merced, CA. I ordered a half pepperoni, half combination pizza. The cashier read my order back to me and it was correct. My sister was with me and she went to pick it up when it was ready. They gave us the wrong one, and they had taken her receipt so she went back and said it was wrong. They told her that they couldn't take it back, so since she's a 12 year... Read more

Was this review helpful? 2 2

Had an experience with Costco?

Write a review
Did not find what you were looking for?
 
×
You are reading about Costco.
Filing a new complaint about
×