Costco Complaints and Reviews

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Costco
Main address: PO Box 34331 98124 Seattle WA
1-800-774-2678, 1-800-955-2292, ,
  • 353+21 mobile complaints
  • $86.1K claimed losses
  • $230 average
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  • 15 hours ago
  • Supermarkets and Malls
  • Union City, California
  • Customer Assistance
  • 13

I went to Costco in Union City, California two days ago. I felt dizzy, so I had to take my medicine (Meclizine) right away to avoid the vertigo coming.I needed water. I went to the Pharmacy walking slowly as I was feeling safe pushing the cart. I was able to get some water. I called my husband up to come and get me. I waited for him sitting there. I couldn't stand up, I couldn't even explain what... Read more

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  • 19 hours ago
  • Supermarkets and Malls
  • Baby Car Seat
  • 9

I ordered a baby car seat on Costco online order site. No tracking info provided with emailed order receipt. So after a week I go to my account and check for Order Status and it says "Shipping Cancelled" Ni reason supplied. I call Customer Service and she tells me it has to ship to a residence - no post office or mailbox company. I asked why I didn't get an email saying this. Sorry! she... Read more

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  • From mobile
  • Costco
  • 1 day ago
  • by anonymous
  • #526787

I was yelled at the door heading out by nanette. I did not deserve that. I will not renew my or my familys membership and will post this Add comment

  • 2 days ago
  • Auto
  • San Juan Capistrano, California
  • Car Wash Automated System
  • 15

I was unaware that Costco had the convenience of a car wash at the San Juan Capistrano Warehouse and found it to be an outstanding value and experience. Our car is valued at over $60,000, was it a risk to wash the car through this fully automated process, I think not! I have come to trust Costco with all of my valuables and lets face it most commercial car washes are extremely abusive from the... Read more

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  • Aug 25
  • Customer Service
  • Gig Harbor, Washington
  • Unhelpful Employees
  • 20

I've been a long time customer of Costco, but I'm really getting tired of all of the rude and unhelpful employees at the Gig Harbor WA Costco, acting like they're doing me a favor to allow me to shop there. If you do the math and your a savvy shopper you can do as good or in a lot of cases better elsewhere especially when you factor the $55 just to get in the door. And at most grocery stores I... Read more

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  • Aug 25
  • Supermarkets and Malls
  • Crowded Store
  • 9

Costco is now putting pallets at the front of their stores where people are waiting in line for their turn at the registers. You can't move, can't navigate, arguments are breaking out, everyone is tense and the carts are backing up into the aisles so you can't bring a cart to shop between the pallets. Why doesn't Costco see this? It is so obvious they are making the shopping experience brutally... Read more

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  • From mobile
  • Costco
  • Aug 24
  • by anonymous
  • #525524

I would like to file a complain on edna an employee for refusing to allow my son to use the restroom when he needed it really badly , Sunday 24 @ 5:55pm Industry #679 I am a member at costco My name is jose l abarca contact me @ 3234768333 Add comment

  • From mobile
  • Costco
  • Aug 24
  • by anonymous
  • #525316

I bought $30.00 worth of pork ribs because Costco always had the best. My guests and I just had the most stringy, meatless,& absolute gross ribs we have ever eaten. I am surely pissed to have paid for the right to shop there. To top that, one guest was Steven Hungary, a brother in law and executive chef from Denver!! Thanks ***! Add comment

  • From mobile
  • Costco
  • Aug 23
  • by anonymous
  • #525277

I had a very bad experience with manager Tony at chantilly crossing lane Costco. This gentlemen was very disrespectful and had a very bad attitude. I felt like I was being attacked when I asked him a simple question. I am an executive member and frequent costco at least 3 times a week. Add comment

  • Aug 19
  • Supermarkets and Malls
  • Alhambra, California
  • Rude Employee
  • 46

I have been going to the Costco in Alhambra for a quite a while now and the workers there are usually very friendly and nice but my visit to Costco today has left me very infuriated. My mom told the employee, Reyna (since 1988), at the cashier that she wanted to get a separate check for a certain items we were purchasing and Reyna said "What?" impolitely but that wasn't a big deal and when I... Read more

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