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  • Customers like
    • Price 6
    • Food items offered 4
    • Great price 3
  • Customers don't like
    • Horrible customer service 22
    • Cashier 7
    • Mistakes not fixed 7

In the past I have brought my niece to Costco and she was able to make a purchase using my membership. Last Saturday we were abruptly told that this can no longer be done. I asked where us the communication? Why was this implemented? I asked if she was the lucky one to tell customers this bit of information. Pretty crappy. I guess they are doing so well financially they can. Oh well I think... Read more

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I SHOP ANF WENT TO FILL UP AT THE FUEL ISLAND SEEN THE ATTENDANT HE LOOK EXHAUSTED FROM THE HEAT, I TOLD HIM TO GO DRINK SOME WATER TO REHYDRATE HE SAID HE ONLY BROUGHT ONE QUART WITH HIM TO WORK, I ASK HIM SENCE HE WAS SO FAR WAY FROM THE MAIN BUILDING DID NOT THE MANAGER PROVIDE WATER HE SAID NO THE MANAGER SAY THEY HAVE TO BRING THERE OWN WATER TO WORK. SHAME ON THEM AT COSTCO 895 EAST H... Read more

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The auto program did not provide any discounts. They would not insure my car if I carried tools in the back. The prices are not worth the 2% discount when you pay $110 to be a member. Gas prices were not cheaper. I could not purchase anything because they would not accept Visa. So hundreds of dollars worth of product sat in my cart as they let me just walk out the door. I feel like such a valued... Read more

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Our family buys a lot of expensive meat in bulk which we cut to portions and freeze. We have depended on Costco's quality bags for packaging and protecting the meat in transit from store to home. Then we would wrap the individual portions in plastic wrap, place them in Costco meat bags and store in our two freezers. Now Costco has replaced their quality heavy-duty meat bags with light-weight,... Read more

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Costco - False Information Inside and Outside of the BOX
1 of 3

I purchased Real COCO coconut water today from COSTCO. The nutritional values outside the box and inside on each container of coconut water is different. IT has more sodium than mentioned outside on the box and less potassium. Feel cheated for having blind trust on COSTCO products. I don't know if whatever we buy from COSTCO is of quality that they mention outside on the box. Very... Read more

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  • From mobile
  • Costco
  • 2 days ago
  • #786023

Cashiers are so nasty, they have no clue on how to provide customer service . I was at the Port Chester location today the cashier grabbed the fruit and slide it so hard that the fruit got smashed her name is Theresa P countless times I've been at this location and everytime I go I have to deal with the nasty cashiers that work there. They need some serious customer service classes. Add comment

For the 6th time today I attempted to get gas at the 138th Ave store in Portland, Or. For the sixth time my card could not be read. This has happened 6 times - I have had an attentant tell me that this has been a problem for several people for some time. Today the guy said well they are supposed to get new machines in a month or so. I have also had one person tell me that I could go inside... Read more

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A friend and I order 2 Snuggledown duvets from Costco's online store in January 2016 using my friend's Costco account. We waited 2 weeks before we got a delivery, despite being promised 3-5 days. This was largely down to an incomplete address being supplied to the delivery company. Just looking at the parcel gave us a sinking feeling. Sure enough, there only one duvet present. This was... Read more

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I rented a car using Costco's travel service. Part of the promotion was a $20 gift card. I was to be mailed the card six weeks after returning the rental car. The $20 gift card never arrived. This was about ten weeks after returning the car. I called Costco. They apologized and said they would mail the card right away. The card never arrived ... again. It's been three months now! I think... Read more

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Tires from Costco don't last. They wear out before the warranty and even Costco doesn't care or help solve the issue. Had to pay to replace one bad tire, then had to replace the other 3 bad tires later anyway. With only half of their warranty period used up, Costco still would not prorate them, switch them out, or refund our money. Never again. One should buy real tires (Costco has these low... Read more

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