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  • Customers like
    • Price3
    • Customer service2
  • Customers don't like
    • Horrible customer service19
    • Cashier6
    • Mistakes not fixed6

  • Jul 02
  • Appliances and Electronics
  • Scarborough, Ontario
  • Samsung Galaxy S6 Edge
  • 17

I went to the Costco store at 65 Kirkham Drive Markham, Ontario on June 30th to upgrade my phone. I was very clear to the sales person in the store, that I was looking for Samsung Galaxy S6 Edge and want to upgrade to that phone. Customer agent in the store gave Samsung Galaxy S6 instead of the Edge. I didn't check the phone or the package at that time and left the store. Once I reached my office... Read more

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  • Jul 01
  • Supermarkets and Malls
  • Regina, Saskatchewan
  • Hot Tub
  • 13

My neighbour and I both purchased hot tubs from Costco the same day and both of us have had nothing but problems from day 1 ... The last major fix was the electrical panel this cost almost a $1000 to replace. When 2 hot tubs purchased on the same day are continuously breaking down makes you wonder about the product they are selling. if by chance Costco would like to have a chat... Read more

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  • Jun 28
  • Food
  • Chatsworth, California
  • Vegan Pizza
  • 2
  • 2
  • 18

First of all the only one Pizza blade, is used, to cut All items. There should be separate cutting blade for the Vegan Pizza. You need to understand there is difference there for using the same for all Pizza. Secondly I placed order for Pizza @ 11.51 am and was told to wait 20 minutes. After waiting 25 minutes wait another 45 minutes, Total time wasted, standing 1 hour 05 minutes ! Wow what a... Read more

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  • Jun 26
  • Supermarkets and Malls
  • Hillsboro, Oregon
  • Register Checkout
  • 30

Costco Santa Clara clerks are horrible attitude! They search you all the times in check out area and ask for stopping to check baby stroller , backpack. Last time I was asking if I had brought a products before during checkout, they simply thought I intended to shoplifting and cancel my membership. I asked why and they force me to sign on agreement paper I simply declined! Now I shop in... Read more

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  • Jun 26
  • Drug Stores and Drugs
  • Laguna Niguel, California
  • Prescription
  • 22

Three times my prescription was short on quantity. Finally, contacted the Pharmacy BOARD and they did a audit. I wonder how more prescriptions they can fill because they used the shortage pills from one prescription to fill another. The pharmacy blamed the problem on an outside pill service company, but it would still be the responsibility on Costco. BJ, the supervisor of Costco made a sarcastic... Read more

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  • Jun 24
  • Service Centers and Customer Services
  • Reno, Nevada
  • Wheel Alignment
  • 16

I purchased a set of All terrain tires for my 1998 Chevy Suburban at the Pyramid Highway Costco in Reno NV. Before even getting to the Highway a wheel weights fell off. The manager had the crew redo all the wheel balancing. In retaliation for catching their bad work they did not torque the lug nuts on the front right wheel. Three lug nut studs stripped out requiring the lug nuts to need to be cut... Read more

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  • Jun 23
  • Food Stores
  • Brentwood, Tennessee
  • Steak
  • 44

Yes. There has been a big shift in Costco strategy. It started about 6-9 months ago. I noticed the quality of their steaks declining as the prices of meat nearly doubled. Anniversary, birthday and father's day meals were badly degraded by tough, gristly and un-flavorful meat. It appeared to me that they were bringing in low grade meat --possibly grass-fed meat from South America. It was... Read more

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  • Jun 15
  • Service Centers and Customer Services
  • Edison, New Jersey
  • Gas Service
  • 58

On June 12th, 2015 4:15pm I happened to be parked in line at the Costoco - Edison, NJ Gas Station. Waited for 15min and then pulled up to the first pump in the line. A second SUV pulled in on the pump behind me. Francisco the pump attendant ignores the "First Come First Served" rule and chooses to pump the SUV because it is driven by a old white woman. When asked Francisco has no answer. Mel,... Read more

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  • Jun 13
  • Supermarkets and Malls
  • Torrance, California
  • Feta Cheese
  • 26

Love sprinkling these on salads. UNFORTUNATELY, the label says this is feta cheese. Feta cheese is, by definition, made from not more than 30% goat cheese and the rest sheep's milk cheese. THIS PRODUCT IS MADE FROM COW'S MILK. TOTALLY not feta cheese. Why is it marketed as such? For those of you who are allergic to cow's milk and products made from it, you could inadvertently eat this product... Read more

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  • From mobile
  • Costco
  • Jun 11
  • by anonymous
  • #648917

Richmond Va food court has the worst employees.they don't know how to talk to a customer Add comment

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