Costco Complaints and reviews

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  • 283 complaints
  • $69,238 claimed losses
  • $245 average
  • 69688 since Dec 14, 2007

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Costco
Main address: PO Box 34331 98124 Seattle WA
1-800-774-2678, 1-800-955-2292, ,
Costco reviews, Costco complaints, read Costco reviews, find Costco reviews, Costco scam reports
  • 283 complaints
  • $69,238 claimed losses
  • $245 average
Had an experience with Costco?
Submit review ›
283 reviews found
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ordered ear rings for my wife's birthday and the promised 2-3 days delivery. Well the are now going to take 5 and miss my wife's birthday.Member 11819165836 since 2009 but not for long.

  • Apr 05
  • Naperville, Illinois
  • Tire Puncture
  • 20
  • 67
Costco - Member Ship manager yelled and threatened to call Police

Dear BBB, Today (4/5/2014) I visited one of your Costco warehouse stores (1320 S. Route 59, Naperville, IL 60564-5944) in the morning around 10am. My primary purpose was to get my flat car tire repaired and to also to pick my son’s birthday cake as today was his birthday. I spoke to the tire center associate and he told me that since I did not buy the tires from Costco, these cannot be repaired... Read more

Was this review helpful? 1 8

  • Mar 26
  • Los Angeles, California
  • Bedroom Set Delivery
  • 27

I ordered a very expensive bedroom set with a full bed frame including headboard and foot board, a mule dresser, which is huge and two night stands. This furniture is very high quality Mission Style quarter sawn red oak with a cherry wood finish. This is the highest quality they make and it is nice and heavy and very well made. It was being sold at individual Costco's as a traveling roadshow... Read more

Was this review helpful? 1 0

  • Mar 15
  • Los Angeles, California
  • Pharmacy
  • 2
  • 41

Costco pharmacy review PRO: price REASON: to draw you into the store. ***: pharmacy access REASON: to make you traverse the store to inspire more shopping. My OBSERVATION: I’m sick/or injured and I need meds. My thoughts as I’m forced to walk all the way to the back of the store are what other pharmacy I should move my prescriptions to!! ***: no notification when ready. REASON: they don’t care.... Read more

Was this review helpful? 1 2

  • Mar 14
  • Paradise Valley, Arizona
  • Membership Card
  • 2
  • 54

Yesterday, I went to COSTCO at Paradise Valley, AZ. My boyfriend (COSTCO member) already knew I was going to COSTCO. I did my shopping. It took me time to look for the things I needed and put them in my cart. I had cash money to pay for them. At the casher, I handed my boyfriend's COSTCO membership card to the lady cashier. She told me that my boyfriend had to be physically present with me... Read more

Was this review helpful? 2 0

  • Feb 13
  • Boston, Massachusetts
  • Stolen Cake Orders
  • 1
  • 72

Costco Wholesale Club cake decorator tries to steal bakery customers by Anonymous Feb 10 5 comments Review #: 475049 Company Costco Wholesale Club Product / Service Cake Decorator Location Avon, Ma Category Supermarkets and Malls Views 24 As I grow older I have come accustomed to paying for things that as a child we would never have dreamed being charged such as... Read more

Was this review helpful? 0 3

  • Feb 08
  • Westbury, New York
  • Bed
  • 2
  • 90

I bought bed from Costco for $699, 1 month and a week before the day of the event. On a recent trip to Costco I passed by the location of where the very same bed is displayed and I see that they had crossed off the original price, and with a marker they have written and reduced the price to $499. I asked customer service if I could get a refund on the bed, and I was told to get my receipt and... Read more

Was this review helpful? 0 5

  • Feb 06
  • Richmond, Texas
  • Service Renewal
  • 27

My wife renewed our Costco membership but unbeknownst to me she change the number for our business card, when I wanted to use it they treated me like I was trying to scam them and said my membership expired a long time ago. Did not help , but where very rude & ignorant ! I have businesses in Idaho & Washington and by far the Twin Falls Idaho is the worst Costco to do business with. For... Read more

Was this review helpful? 0 1

  • Feb 05
  • Livonia, Michigan
  • Auto Insurance Claim
  • 1
  • 22

TRUE INDICATOR OF WHAT CROOKS THEY ARE. I HAD A CAR STOLEN IN DETROIT AND RECEIVED THE MOST DISCRIMINATORY PROFILING I HAVE EVER SEEN. DO NOT TRUST THIS INSURANCE COMPANY THEY ONLY WORK FOR YOU AS LONG AS IT BENEFITS THEM. THE AGENTS AND ADJUSTERS THEY USE ARE ALL CROOKS. I HAD PIECE TOGETHER WITH CALLING THE POLICE DEPARTMENT AND SPEAKING TO EXPERTS ON CARS AND LOOK AT WHAT TYPE OF DIFFERENT... Read more

Was this review helpful? 0 0

  • Jan 25
  • Eugene, Oregon
  • Rude Customer Service
  • 3
  • 89

I was getting ready to check out after doing my shopping. I looked over to the next cashier, because I was looking for a little box to put my rotisserie chicken in. The baggers that was there at that register yelled at me and told me to go to another register to get my box. I told her(Carry) not to disrespect me that way. I was trying to look at her name badge to see her name she stated it... Read more

Was this review helpful? 0 1
 
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