Costco Complaints and Reviews

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Main address: PO Box 34331 98124 Seattle WA
1-800-774-2678, 1-800-955-2292, ,
  • 387+27 mobile complaints
  • $92.1K claimed losses
  • $222 average
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  • 1 day ago
  • Supermarkets and Malls
  • Atlanta, Georgia
  • Chicken
  • 18

I am a frequent costumer at my local Costco. Never had a problem, until today. Was at the cashier ready to pay for my items when one of the clerks started to throw my packages of chicken in a box. She did not place them in the box, she threw them as if disgusted with the product. Very unprofessional and unacceptable. Told the supervisor about it, only to have him explain that the chicken packages... Read more

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  • 1 day ago
  • Supermarkets and Malls
  • Saint Catharines, Ontario
  • Manager
  • 26

I am a 62 year old woman born and educated in this country. My 36 year old daughter and I were talked down to by a cashier and her direct manager over a payment dispute. Not accepting Visa, was the issue with my daughter. I was going to pay with my debit card. Debit is cash----the last time I looked. Long line up and people waiting, I was told to take my problem out to the parking lot and deal... Read more

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  • 1 day ago
  • Animal Feed
  • Kirkland Dog Food
  • 5

Viking12, Thank you for your remarks. To let everyone know where we are on this case... We currently have a lawsuit against DIAMOND PET FOODS. We have had 2 pre-trial discoveries & we will have our case heard in front of a jury trial before this year ends. Diamond Pet Foods just lost a HUGE Class Action Suit in a New York Court just a couple months ago where they were ordered to pay back... Read more

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  • Oct 26
  • Supermarkets and Malls
  • Lancaster, Pennsylvania
  • Poor Store Experience
  • 2
  • 2
  • 39

Just joined Costco today,....BIG mistake! The Lancaster Pennsylvania Costco is not worth mentioning let alone visiting, but it is my consumer duty to warn others before they waste their money. Let's start with the fact that they are only open until 6:00 on the weekends...guess they do not realize some people work. You cannot walk through the store without a membership ( I am confident they know... Read more

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  • Oct 26
  • Online Shopping
  • Jacksonville Beach, Florida
  • Onine Computer Order
  • 16

Tried to order a PC from costcorrupt and sign up for a membership to get discount. They had a problem confirming address verification, although the card and mailing address matched. Since we are renters (god forbid!) , they wanted landlord verification! He spoke with them and confirmed residence, but they had already cancelled purchase, holding 800$ for 4 days! Then they said we were ok to... Read more

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  • Oct 25
  • Food Stores
  • Greenville, South Carolina
  • Frozen Salmon
  • 27

Until a few weeks ago, the Greenville, SC Costco store carried frozen, wild caught salmon packaged in a black box containing 6 fairly good sized individually wrapped and marinated pieces. The cost was between $15.- $17.00 per box. Last week the only frozen salmon in the freezer was a 3lb bag of the Kirkland brand (I have never seen this before) with 9 individually wrapped un-marinated small... Read more

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  • Oct 18
  • Supermarkets and Malls
  • Boise, Idaho
  • Red Velvet Cake
  • 2
  • 2
  • 43

On 17th of oct from boise ID costco,we brought an 4 layered red velvet cake with cheese cream filling of 6.66 LB.It is written to be sell by 20th of Oct.After cutting on the very same day of buying, we found it is not at all spongy or soft.It does not taste whiling eating as a cake. It gave me a sense of eating a very sweet bread loaf.I have to *** it really hard then any other cake i have ever... Read more

Was this review helpful? 1 3


  • Oct 16
  • Snack Bars and Fast Food, Bars
  • San Francisco, California
  • Membership Charge
  • 3
  • 3
  • 98

after an super exhausting day of work and school, me and my boyfriend were hoping to enjoy a bit of good food at Costco. We were stopped and asked for a membership for the first time ever to just go sit down and have a hotdog. A simple $1.50 hotdog, we wouldn't even mind if we didn't get a drink! But this ridiculous idea of charging students and young people $50 for a membership to gain access to... Read more

Was this review helpful? 1 4
  • From mobile
  • Costco
  • Oct 15
  • by anonymous
  • #546541

I wanted a product known as wet & forget. The Ringwood store did not have it in stock but there Docklands store dud. They refused to transfer some stock to Ringwood. I even offered to pay for it in advance. What *** service Add comment


  • Oct 11
  • Supermarkets and Malls
  • Anchorage, Alaska
  • Costco Auto Program
  • 1
  • 1
  • 90

I went in early this morning to get some winter tires for my truck. Lines started forming at 7am, and they opened their doors at 8. I was in a group with the first 4 people, and had a pleasant experience with them waiting. We joked about having a reunion next year at the same Dimond Costco tire store. 8 am rolls around, and we finally get inside out of the rain and cold. When I first speak to... Read more

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