Costco Complaints and Reviews

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Main address: PO Box 34331 98124 Seattle WA
1-800-774-2678, 1-800-955-2292, ,
  • 373+26 mobile complaints
  • $89.6K claimed losses
  • $225 average
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  • 5 hours ago
  • Auctions and Internet Stores
  • Shipping And Delivery Services
  • 3

I ordered a treadmill from Costco.Ca, I've got a confirmation e-mail letting me know that the item has been shipped and will be delivered, but, when I tried to make arrangements with the delivery team I've been told that they deliver ONLY 9.00 am to 5.00 pm Monday to Friday, and nobody can be home on that time interval. It was the first time in my life I've heard such a thing, and anyhow I... Read more

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  • 2 days ago
  • Food Stores
  • Kamloops, British Columbia
  • Flat Repair Refusal
  • 30

First off, as a former marketing rep of Costco I was emphatically told many times " these are members, not customers". Apparently times have changed. On Sunday Sept 28/14 I had a slow leak in a tire. This vehicle is fairly new and therefore still using the factory equipped Bridgestone tires. I approached the tire shop in Kamloops B.C. and asked if they could do a patch. I was told no because they... Read more

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  • Sep 27
  • Supermarkets and Malls
  • Other Product
  • 12

I realize all this is hindsight wisdom. To address a WORST CASE situation that may emerge (a small probability given your situation), go to, enter the stock symbol, the company profile will give you who the Chairman/CEO is and the address/fax. His office will probably settle this quickly, given the circumstances. To address a WORST CASE situation I personally like keep a... Read more

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  • Sep 27
  • Supermarkets and Malls
  • Stockton, California
  • Unhelpful Employees
  • 31

I was looking for a 50LB Jasmine Rise bag. I couldn't fine it so I ask one of you employee for help. When asking him if they (costco) still had the 50 LB Jasmine Rise bag he simply just said no we don't have it. At that point I was confused. Thinking they no longer carried the 50LB I went and graved the 25LB. Yet as I was leaving I checked there top inventory and saw the 50LB Jasmine Rise bag. I... Read more

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  • Sep 26
  • Equipment
  • Ottawa, Ontario
  • Tire Installation
  • 18

went to buy tires at costco they was a lot of runaround to find tires took 3 weeks and several calls was assured that meivale head office would have them made appointment brought car in at 14:15 hrs and car came our at 17:15 hrs Really 3hours!quick istallation?qualified? while removing wheels JAMED on ebrake to lock wheels for easy removal broke hubcap? i watched the procedure just couldn"t... Read more

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  • Sep 23
  • Desktop computers
  • Atlanta, Georgia
  • Warranty
  • 45

Do not trust Costco 2-year Warranty on computers because they only offer telephone trouble shooting. They try very hard to avoid hardware repair. My Dell computer had blue screen. I called Costco warranty service department. They asked me to unplug the computer and re-plug in, and asked me if the computer was working. I said yes. They said that was all they could do. After that, the blue screen... Read more

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  • Sep 21
  • Supermarkets and Malls
  • Employee Behavior
  • 2
  • 2
  • 76

I was shopping in the Eureka, California store and noticed a employee flowing me totally around the store so I finally said "excuse me sir but can I help you"? with no answer from the geek, I asked him why he was following and he didn't like me accusing him of stalking and escorted me out of the store. What BS. If this moma's baby can't take the heat when he's caught trying to perpertrate FEAR in... Read more

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  • From mobile
  • Costco
  • Sep 20
  • by anonymous
  • #536436

They "fired" me less than Hour before I was to. They gave $$ in person face change! Add comment


  • Sep 19
  • Supermarkets and Malls
  • Fremont, California
  • Rude Cashier
  • 3
  • 3
  • 84

Driving back from an appointment with my quadriplegic son in our wheelchair van we decided to stop at the nearest Costco which turned out to be at 43621 Pacific Commons Blvd in Fremont CA. Since my wife didn't have her Costco Amex I gave her mine so she could go into the store for a few items while I tended to some problems with the wheelchair tie-downs in the van. She called from the store... Read more

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  • From mobile
  • Costco
  • Sep 18
  • by anonymous
  • #535883

I hade a bad experience today at Costco in merced the cashier name J.Carpenter member#11117700779560 she was so rude she hade an adittude I use to go to Costco alot but with people like that I prefer goin some where they ipriciated customers. Add comment

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