2.6
  • Customer service2 votes
  • Price1 votes
  • Horrible customer service10 votes
  • Cashier3 votes
  • Mistakes not fixed3 votes
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  • 2 days ago
  • Auto
  • Sandy, Utah
  • Membership
  • 24
  • REVIEW RATING 4/5

Like most people I know, I have been a "lifelong member" of Costco, having gone there with my parents since I was a child and having bought my own membership for some years now. However, I am questioning the etiquette that Costco employees demonstrate for their consumers. I was verbally berated at the gas pump this evening by a Costco employee who was pissed that I was pumping my gas when the... Read more

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  • From mobile
  • Costco
  • 2 days ago
  • by anonymous
  • #601735

Redding store employees are dirty. The now accept EBT and the store is gross now. Not only that but the employees talk about MJ right in line and drop fbombs. Come on Costco. Add comment

  • 2 days ago
  • Service Centers and Customer Services
  • Puerto Vallarta, Jalisco
  • Tires
  • 12
  • REVIEW RATING 4/5

Bought two front tires the service took off all four tires . When they returned the car the back two tires were never re tightened so the manager after I argued with him he checked them and all nuts were loose. Then on inspection they had broke 3 lug nuts on the two front tires and stripped one of them.. They just said yes you will have to have them replaced but we don't do that . The two front... Read more

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  • Feb 27
  • Shipping
  • Toronto, Ontario
  • Elliptical
  • 1
  • 1
  • 12
  • REVIEW RATING 4/5

Today I received an elliptical that I ordered from Costco. I was waiting almost 3 weeks for the delivery but it is not a problem. The problem is that the delivery company they contracted only delivers to the curb. 200 pounds package! I was alone at home and I am a petit woman. First the driver wanted to leave it just on the pass way in front of the house where people walk. After several calls to... Read more

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  • Feb 25
  • Customer Service
  • Calgary, Alberta
  • 2
  • 2
  • 57
  • REVIEW RATING 4/5

I have never seen such horrible customer service than at Costco. Most companies are all about keeping customers happy. Costco seems to have a different policy. I have read several reviews & they all seem to revolve around the same thing. Rude customer service. Perhaps Costco should address some of these issues & update their policies (because the common response to these complaints seems... Read more

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  • Feb 24
  • Food Stores
  • Fountainebleau, Florida
  • Oranges
  • 16
  • REVIEW RATING 4/5

Be careful when you buy oranges, there's always bad and moldy ones at the bottom of the box. I tried to get at least a parcial refund for the bad ones, and they say that it has to be half of the box bad to get a refund. Wtf? so they refused to give me any refund. What a bad a demeaning customer service experience with Ena in the doral, Miami location. She doesn't get that you need to give people... Read more

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  • From mobile
  • Costco
  • Feb 20
  • by anonymous
  • #598167

Not Costco problem,bank problem. Going to go home from the north Marysville store Add comment

  • Feb 15
  • Food Stores
  • Palm Desert, California
  • Salmon Filet
  • 21
  • REVIEW RATING 4/5

The Palm Desert Costco's marinated boxed Copper River wild salmon is not clearly marked and is nasty tasting chum salmon. This salmon is commonly used as bait or fed to sled dogs and is not very palatable. Costco should be ashamed for not clearly marking it. It is very high priced compared to their frozen sockeye pieces, which are quite good. Other grocery stores usually carry whole coho or... Read more

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  • Feb 13
  • Drug Stores and Drugs
  • Brampton, Ontario
  • Prescription Medications
  • 43
  • REVIEW RATING 4/5

I had a prescription filled at Costco for my cancer drugs which are very expensive. They came in 3 boxes of 30 pills each for a 3 month supply. Each box was supposed to contain 3 packets of 10 pills each. The boxes were not sealed on either end with the normal plastic circle seal but being my first time to use them after my radiation, I didn't know if that was just the way they came. I used up 2... Read more

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  • Feb 07
  • Equipment
  • West Springfield, Massachusetts
  • Tires
  • 57
  • REVIEW RATING 4/5

I placed an order at the costco website for a set of tires for $967. 20 minutes after placing the order, I cancelled it because I could get the tires faster if I ordered then at the costco store. The person on the phone said that I had cancelled it soon enough before it was processed so no activity on my debit card. Turns out there is a $967 hold on my debit card so it did go through. I called... Read more

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