2.5
  • Price2 votes
  • Customer service2 votes
  • Horrible customer service15 votes
  • Cashier6 votes
  • Mistakes not fixed5 votes
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  • Apr 21
  • Laptops and Tablets
  • Los Angeles, California
  • Laptop
  • 3
  • 3
  • 26
  • REVIEW RATING 3/5

Laptop was overheating and shutting off. I dealt with it in that manner for several months until my screen broke recently. They will not take it back and are forcing me to use the warranty. I paid 100 for warranty and was specifically told I can return/swap out laptop for 3 years. They give you (90) days which is pointless: thr najority of electronic products fail after 4 months not 3. If I would... Read more

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  • Apr 18
  • Supermarkets and Malls
  • San Jose, California
  • Staff
  • 1
  • 1
  • 49
  • REVIEW RATING 4/5

TODAY WENT TO COSTCO BY HOS-STATER SAN JOSE. WAITED ALMOST 10 MIN FOR PARKING. WHEN VEHICLE MOVED COSTCO EMPLOYEE SHOWN UP WITH CART AND SAID THIS IS NOT AVAILABLE. HE TURNED UP SIDE DOWN SHOPPING CART AND START FIGHTING. THEN CALLED COP ON DUTY THAT I WAS FIGHTING. WHOLE CREW AND MANAGERS CAME IN START HARASSING INCLUDING COP. THAT I COULD BE ARRESTED. NEXT TO ME CART SPACE WAS TOTALLY EMPTY ... Read more

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  • Apr 16
  • Supermarkets and Malls
  • Los Angeles, California
  • Tv Return
  • 3
  • 3
  • 62
  • REVIEW RATING 4/5

Very bad service with my return . Not able to help me refund change it or fix it. NO Help what so ever. Read more

Was this review helpful? 0 5

  • Apr 11
  • Cafes and Restaurants
  • Merced, California
  • Pepperoni Pizza
  • 66
  • REVIEW RATING 4/5

On 4/11/15, I went into the Costco in Merced, CA. I ordered a half pepperoni, half combination pizza. The cashier read my order back to me and it was correct. My sister was with me and she went to pick it up when it was ready. They gave us the wrong one, and they had taken her receipt so she went back and said it was wrong. They told her that they couldn't take it back, so since she's a 12 year... Read more

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  • Apr 11
  • Products
  • Walnut Creek, California
  • Kirkland Paper Towels
  • 61
  • REVIEW RATING 5/5
Costco - Review about Kirkland Paper Towels from Walnut Creek, California
1 of 3

Went to open up some paper towels purchased from the missoula montana Costco only to find three of whatever these things are inside the unopened packaging. Absolutely disgusting. Read more

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  • Apr 08
  • Service Centers and Customer Services
  • Chesterfield, Missouri
  • Tire Rotation
  • 32
  • REVIEW RATING 3/5

Costco is obviously not interested in making this "covered service" with any tire purchase convenient. It use to be you could catch them during a slow period and the guys would just do it while you stood there. Now you can be the only customer there (all service bays were empty) and it will be a 1 hour task. When I asked why I was told by the supervisor that I was free to purchase my tires... Read more

Was this review helpful? 0 2

  • Apr 07
  • Supermarkets and Malls
  • Vancouver, Washington
  • Register Checkout
  • 61
  • REVIEW RATING 4/5

Been a member with costco for more than a decade now but today 4/7/15 second time with the same issues I went thru. Costco as big company as you are - you should train your employees good customer service!!!!! Me and my mom are have two separate membership. She pays her membership in her own and I pay my membership with mine. I Went today to pick up my moms prescriptions since she went to work... Read more

Was this review helpful? 1 2
  • From mobile
  • Costco
  • Apr 05
  • by anonymous
  • #618141

The nearest costco to me is brisbane. Which is 4 hours away. To be a tourist and be told that you have to be a member before purchasing and that membership costs $60 and expires before I can even out anything in a trolley is ridiculous. Add comment

  • Apr 04
  • Food Stores
  • Shoreline, Washington
  • Food Stamps
  • 1
  • 1
  • 91
  • REVIEW RATING 4/5

I am writing this email with great disgust as well as heart-felt emotion for your company! I have been a loyal member to your store for over 20+ years . I have had my business posted as Business-of-the-Month, and have always (usual) had a good experience with Costco except for this past month!!! Like many other professionals, I have temporarily fallen on difficult times to the point were I have... Read more

Was this review helpful? 1 5

  • Apr 01
  • Products
  • Tacoma, Washington
  • Staff
  • 25
  • REVIEW RATING 4/5

Been there a few time and I have yet to meet any employee there with a good attitude or a friendly remark. They all seem rude and do not want to help. They have some young workers there with a attitude like they are doing us a favor. Most of the time I just see the workers BSing with each other. Puyallup Costco is 100 times better. It appears as Costco has relented to giving the High School... Read more

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