Costco Complaints and Reviews

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Costco
Main address: PO Box 34331 98124 Seattle WA
1-800-774-2678, 1-800-955-2292, ,
  • 365+24 mobile complaints
  • $86.2K claimed losses
  • $222 average
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  • 18 hours ago
  • Other
  • Amite, Louisiana
  • Not Standing By Its Promises
  • 10

I live off the grid, and purchase water from Costco. Placed my order online on 8/19/14, order was "shipped" (according to Costco) on 8/20/14. When I had not received my order by 8/26 I called their customer service. They promised to call the carrier and expedite my delivery. A few hours later I received an e-mail from Costco customer service stating that my order would be delivered the next... Read more

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  • 1 day ago
  • Supermarkets and Malls
  • Richmond, California
  • Cashier Attitude
  • 14

I am a regular here at the richmond,CA Costco when i was getting rung out i wanted an item removed from my list, the cashier named DEE on register 9 super super super rude she got this super bad attitude and dropped the scanner super hard like she threw it down and then threw it back onto the counter just so rude and pushed my card and receipt back at me honestly i feel like she should be fired... Read more

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  • Sep 13
  • Supermarkets and Malls
  • Los Angeles, California
  • Unqualified Staff
  • 20

This is not the first time I have an issue with Costco Canoga Park. The personal are not qualified to attend customers. They are in general impolite and some of them very rude. I think Costco Corporation should re-evaluate the store manager called David Bob Holden. This September 2014 the coupon book has a discount for ink refill, and I went to the store with my 2 cartridges. I've already did... Read more

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  • Sep 13
  • Supermarkets and Malls
  • Sugar Land, Texas
  • Gasoline Service
  • 25

This morning, Sept. 13, 2014 I went to Costco to shop and decided to fuel up while there. All spots with service to the left side were taken however there were about six spots open to the right. I circled around to fuel up an was approached by an attendant who explained that I had come in backwards. I explained that I would be happy to exit in the proper direction. But that was not good enough.... Read more

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  • From mobile
  • Costco
  • Sep 10
  • by anonymous
  • #532121

Bought the 39.00 car seat in May, now the buckle is not working, it's unsafe. Add comment

     

  • Sep 09
  • Supermarkets and Malls
  • Overland Park, Kansas
  • Shopping Card
  • 1
  • 1
  • 22

Hello I have to say Costco in Clearwater, fl. Sucks. My client forgot to give me the card so that I can purchase something for them. They made them come all the way from Indian Rock because they couldn't give me a temporary card. I so glad that I have Sam Club. Customer service at Sam is way better. Why do people still shop at Costco when there's so many compliants. Read more

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  • Sep 09
  • Snack Bars and Fast Food, Bars
  • Charleston, South Carolina
  • Muscle Milk
  • 79

I bought an 18 pack of premier protein at the charleston costco store. When I brought home my pack of protein, I found muscle milk packets hidden and packed in the second row. This was done on purpose. I also found out that the premier protein was old stock because the manufacturer had changed the caps. I returned the pack to costco. The foods manager was called to talk to me because I was... Read more

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  • From mobile
  • Costco
  • Sep 09
  • by anonymous
  • #531652

Bought, the 39.00 car seat in may, now it won't buckle At the to keep the baby safe. Add comment

  • From mobile
  • Costco
  • Sep 08
  • by anonymous
  • #531556

Wat is d phon # num i cant call for complin Add comment

     

  • Sep 06
  • Supermarkets and Malls
  • Membership Renewal Charge
  • 2
  • 2
  • 48

I have been a Costco member for many years, and like the company. But now, Costco renews my membership without telling me, and the $110 puts me over credit card limit. They gave me no notice or membership choices. Not happy. They know they messed up and offer a refund now. And, to make it worse, this website will not let me submit my complaint until I have written the arbitrary and random 100... Read more

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