Costco Complaints and Reviews

Had an experience with Costco?   Submit review ›
Main address: PO Box 34331 98124 Seattle WA
1-800-774-2678, 1-800-955-2292, ,
  • 397+28 mobile complaints
  • $92.1K claimed losses
  • $217 average
Had an experience with Costco?
Submit review › Submit review ›


  • 1 day ago
  • Cellular Phone
  • Frisco, Texas
  • Phone Activation
  • 4

Got a phone from west Plano location today. The sales man who sold me the phone apparently was inexperienced and very slow to activate the phone. There was a sales manager at the kiosk too but she didn't seem to care to help out sped up the process. There was no other customer there at the time. she walked away from the kiosk until he texted her for help. She had a very unpleasant face all the... Read more

Was this review helpful? 0 1


  • 2 days ago
  • Supermarkets and Malls
  • Richmond, California
  • 1
  • 1
  • 13

My husband is a supervisor at Livermore ca Costco. I have had many friends even in house eployees tell me He has been having affairs with other women employees! I can't believe Costco which thought was a high respected company would play DIRTY!! I've been ashamed and played a fool! If u as higher management can't controle these affairs like wild animals I have no choice but to take legal actions!... Read more

Was this review helpful? 0 1


  • Nov 17
  • Online Shopping
  • Membership
  • 18

My first shopping experience with costco (which was online) was awful. 1. I didn't have a membership; I read in the help pages that without the membership I could still buy the products, but I would pay 2% more; since the product I'm buying is $650, 2% of that would pay for most of the membership, so it makes sense to buy one if I eventually want to buy other things from costco. I bought the... Read more

Was this review helpful? 0 0


  • Nov 15
  • Supermarkets and Malls
  • Gatineau, Quebec
  • Membership
  • 28

Horrible customer service. Will never shop their again. My husband and I have been members for years. Same with all of my family and friends. They treated my sister like *** because even though she was with us (a paying member) she wasn't allowed to pay by debit. She was visiting the store to see what it was all about and maybe get her own membership. After this experience I think myself and all... Read more

Was this review helpful? 0 0


  • Nov 14
  • Supermarkets and Malls
  • Toronto, Ontario
  • Waiting Line
  • 36

Here is my beef , I seem always to pick the longs checkout line but that is not my beef, after waiting a period of time behind a new customer at Costco at checkout cashier ,here is where it gets inconsistent . I passed the persons who were slow after the cashier checkout There are two Costco employees one on each side checking your receipt I happen to be again in the slow line the people that... Read more

Was this review helpful? 0 0


  • Nov 14
  • Food Stores
  • Hormel Bacon
  • 18

This may or may not be a big deal to you but I don't like it. I have bought this pack of bacon a half a dozen times. Ninety percent of the time the bacon you can see through the packaging looks great. The rest of the bacon you can't see looks like ***. Could be Costco's fault or it could be Hormel's fault. I just wish the bacon I see would look that good all the way through. False advertising.... Read more

Was this review helpful? 0 0


  • Nov 13
  • Software
  • West Springfield, Massachusetts
  • Photo Books
  • 11

Their software to create photobooks is the WORST of any digital photo site out there. Be prepared to lose your work if you are not EXTREMELY careful since their site reverts back to the start of your project with a click of the "previous step" button - even saving your work diligently as you work away at your project doesn't protect you from all of a sudden discovering most of your work is GONE.... Read more

Was this review helpful? 0 0


  • Nov 11
  • Dealers
  • Costco Auto Program
  • 21

I just went through the Costco auto program and was very disappointed. They advertise a no pressure, stress free buying experience where you get a discount but that wasn't the case at all for me. The dealer still subjected me to endless sleazy sales tactics and negotiations and I could have gotten a MUCH better deal by NOT going through Costco and just haggling on my own and going to someplace... Read more

Was this review helpful? 1 0


  • Nov 03
  • Drug Stores and Drugs
  • Culver City, California
  • Prescription
  • 1
  • 1
  • 50

Went to my Dr @ his Long Beach office their practice has 4 with the main site in Van Nuys CA. The Costco was between my house & Dr recommended the phcy because I'm un-insured. The pharmacist Michelle at the store on Hindry refused to fill my prescription, refused to speak with my physician whom I called so she could verify it & refused to even make eye contact with me. The level of... Read more

Was this review helpful? 0 0
  • From mobile
  • Costco
  • Nov 01
  • by anonymous
  • #553119

Costco tire center. We had an appointment at 9 AM three hours later our car was done and it was just four brand-new tires this is crazy we will never go back there again!!! Add comment

You are reading about Costco.
Filing a new complaint about