Costco Complaints and Reviews

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Costco
Main address: PO Box 34331 98124 Seattle WA
1-800-774-2678, 1-800-955-2292, ,
  • 399+29 mobile complaints
  • $92.1K claimed losses
  • $215 average
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  • 2 days ago
  • Appliances and Electronics
  • Miami Beach, Florida
  • Tv
  • 12
  • REVIEW RATING 4/5

I ordered a TV on line from Costco. The TV was delivered in the original box by UPS with no additional box to prevent damage. The box was damaged in shipping and upon opening the TV was also damaged. I called customer service and they said that is the way the merchandise is shipped from the vendor in order to save additional cost in shipping. when I buy merchandise from Amazon the put it in an... Read more

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  • Nov 25
  • Food Stores
  • Brick Township, New Jersey
  • Mixed Nuts
  • 11
  • REVIEW RATING 3/5

Hi all. We have been regular Costco shoppers for years and are getting more and more annoyed at the pervasive "shrinking product" issue. We first noticed this with one of our favorites - the plastic jar of mixed nuts. One day about two years ago, we noticed that the container was significantly smaller although the price was the same. We shrugged this off as just another example of a profit-driven... Read more

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  • From mobile
  • Costco
  • Nov 21
  • by anonymous
  • #560351

Was shopping with kids and wittenced a woman in her late 30 hug her husband who worked there, talk a few min. After leaving her husband ran into her by the pharmacy and watched her fill her purse full of stuff and walk out. What shocked me the most was she had her daughters with her. Add comment

  • Nov 20
  • Cellular Phone
  • Frisco, Texas
  • Phone Activation
  • 13
  • REVIEW RATING 3/5

Got a phone from west Plano location today. The sales man who sold me the phone apparently was inexperienced and very slow to activate the phone. There was a sales manager at the kiosk too but she didn't seem to care to help out sped up the process. There was no other customer there at the time. she walked away from the kiosk until he texted her for help. She had a very unpleasant face all the... Read more

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  • Nov 20
  • Supermarkets and Malls
  • Richmond, California
  • 1
  • 1
  • 32
  • REVIEW RATING 3/5

My husband is a supervisor at Livermore ca Costco. I have had many friends even in house eployees tell me He has been having affairs with other women employees! I can't believe Costco which thought was a high respected company would play DIRTY!! I've been ashamed and played a fool! If u as higher management can't controle these affairs like wild animals I have no choice but to take legal actions!... Read more

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  • Nov 17
  • Online Shopping
  • Membership
  • 26
  • REVIEW RATING 4/5

My first shopping experience with costco (which was online) was awful. 1. I didn't have a membership; I read in the help pages that without the membership I could still buy the products, but I would pay 2% more; since the product I'm buying is $650, 2% of that would pay for most of the membership, so it makes sense to buy one if I eventually want to buy other things from costco. I bought the... Read more

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  • Nov 15
  • Supermarkets and Malls
  • Gatineau, Quebec
  • Membership
  • 36
  • REVIEW RATING 4/5

Horrible customer service. Will never shop their again. My husband and I have been members for years. Same with all of my family and friends. They treated my sister like *** because even though she was with us (a paying member) she wasn't allowed to pay by debit. She was visiting the store to see what it was all about and maybe get her own membership. After this experience I think myself and all... Read more

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  • Nov 14
  • Supermarkets and Malls
  • Toronto, Ontario
  • Waiting Line
  • 48
  • REVIEW RATING 4/5

Here is my beef , I seem always to pick the longs checkout line but that is not my beef, after waiting a period of time behind a new customer at Costco at checkout cashier ,here is where it gets inconsistent . I passed the persons who were slow after the cashier checkout There are two Costco employees one on each side checking your receipt I happen to be again in the slow line the people that... Read more

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  • Nov 14
  • Food Stores
  • Hormel Bacon
  • 27
  • REVIEW RATING 3/5

This may or may not be a big deal to you but I don't like it. I have bought this pack of bacon a half a dozen times. Ninety percent of the time the bacon you can see through the packaging looks great. The rest of the bacon you can't see looks like ***. Could be Costco's fault or it could be Hormel's fault. I just wish the bacon I see would look that good all the way through. False advertising.... Read more

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  • Nov 13
  • Software
  • West Springfield, Massachusetts
  • Photo Books
  • 16
  • REVIEW RATING 4/5

Their software to create photobooks is the WORST of any digital photo site out there. Be prepared to lose your work if you are not EXTREMELY careful since their site reverts back to the start of your project with a click of the "previous step" button - even saving your work diligently as you work away at your project doesn't protect you from all of a sudden discovering most of your work is GONE.... Read more

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