Costco Complaints and Reviews

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Main address: PO Box 34331 98124 Seattle WA
1-800-774-2678, 1-800-955-2292, ,
  • 382+27 mobile complaints
  • $89.7K claimed losses
  • $219 average
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  • 6 hours ago
  • Food Vendors
  • Greenville, South Carolina
  • Frozen Salmon
  • 3

Until a few weeks ago, the Greenville, SC Costco store carried frozen, wild caught salmon packaged in a black box containing 6 fairly good sized individually wrapped and marinated pieces. The cost was between $15.- $17.00 per box. Last week the only frozen salmon in the freezer was a 3lb bag of the Kirkland brand (I have never seen this before) with 9 individually wrapped un-marinated small... Read more

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  • Oct 18
  • Supermarkets and Malls
  • Boise, Idaho
  • Red Velvet Cake
  • 2
  • 2
  • 34

On 17th of oct from boise ID costco,we brought an 4 layered red velvet cake with cheese cream filling of 6.66 LB.It is written to be sell by 20th of Oct.After cutting on the very same day of buying, we found it is not at all spongy or soft.It does not taste whiling eating as a cake. It gave me a sense of eating a very sweet bread loaf.I have to *** it really hard then any other cake i have ever... Read more

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  • Oct 16
  • Snack Bars and Fast Food, Bars
  • San Francisco, California
  • Membership Charge
  • 3
  • 3
  • 76

after an super exhausting day of work and school, me and my boyfriend were hoping to enjoy a bit of good food at Costco. We were stopped and asked for a membership for the first time ever to just go sit down and have a hotdog. A simple $1.50 hotdog, we wouldn't even mind if we didn't get a drink! But this ridiculous idea of charging students and young people $50 for a membership to gain access to... Read more

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  • From mobile
  • Costco
  • Oct 15
  • by anonymous
  • #546541

I wanted a product known as wet & forget. The Ringwood store did not have it in stock but there Docklands store dud. They refused to transfer some stock to Ringwood. I even offered to pay for it in advance. What *** service Add comment


  • Oct 11
  • Supermarkets and Malls
  • Anchorage, Alaska
  • Costco Auto Program
  • 1
  • 1
  • 77

I went in early this morning to get some winter tires for my truck. Lines started forming at 7am, and they opened their doors at 8. I was in a group with the first 4 people, and had a pleasant experience with them waiting. We joked about having a reunion next year at the same Dimond Costco tire store. 8 am rolls around, and we finally get inside out of the rain and cold. When I first speak to... Read more

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  • Oct 09
  • Supermarkets and Malls
  • Shopping Cart
  • 3
  • 3
  • 48

I went to shop at opening of the new store in Timnath Co.. Im sorry what a joke we paid $50. for a card to shop and they were selling them at a discount at the front door. Then to make matters worse I took my sister and mpm who need hanicap carts . We waited for 1 hour only to find out the store only had 2 handicap carts on the whole store. What a joke. Such a big store, so many customers and no... Read more

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  • Oct 05
  • Supermarkets and Malls
  • Brampton, Ontario
  • Disabled Customer Treatment
  • 52

Hello, my elderly disabled mother and I went to the costco on billy bishop in Toronto ON, this morning 10 am, and the store was a zoo. We could not find a disabled parking spot because there are only 3 accessible spots for the whole parking lot at this store! This resulted in a lot of unnecessary walking for my poor mother as we only could find a parking spot far away. I couldn't even pull up to... Read more

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  • Oct 05
  • Supermarkets and Malls
  • Poor Customer Service
  • 3
  • 3
  • 65

I had a couple of bad customer service experience with Cosco. This time I couldn't hold it back any more so I decided to write up a complain. if you just shop and no need any kind of help from the staff then it's totally fine to shop their, but when it comes to face to face with their staffs, I don't know about others, but with me, I never recive any good attitude help! All/most of the staff,... Read more

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  • Oct 04
  • Supermarkets and Malls
  • Savings Brochure
  • 28

Dear Costco. Every time I receive the Costco Savings Brochure I get so frustrated that almost tear it up. Please explain to me why oh why do you put $3,00 off, but not tell us what the total price is? This is not done in all cases, some are done correctly. If I am planning a trip to Costco I want to know what the price is in the Brochure. It just does not make any sense to me or to anyone I... Read more

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  • Oct 03
  • Supermarkets and Malls
  • Highland, California
  • Rude Manager
  • 78

I was in Costco today 10/2. My executive membership had expired 9/30. I am in Costco weekly. I purchased prescription and the the clerk said you can renew membership now but you don't have to do it now. I was okay with that I bought medication and now i was purchasing $30 worth of items at the front. I could not purchase anything without paying for renewal. But wait, I hadn't received my... Read more

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