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2.6 Based on 181 reviews
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  • Customers like
    • Price 8
    • Food items offered 5
    • Great price 3
  • Customers don't like
    • Horrible customer service 23
    • Customer service 7
    • Mistakes not fixed 7

Costco-Brooklyn- Sunset Park On May 25 2016, I had stood on line for 1 hour, maybe, when it was my turn to pay my banking card did not go through and requested that the clerk calls the bank. The banking card expires this month so it still works. What the sales clerk did was void the whole purchase and told the other worker to return my products. She did not talk to me or explain, she just shooed me away. She refused to talk to me and started... Read more

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Why pay this company a membership fee to be treated poorly and get horrible service. My wife was not allowef to purchase with my card on her day off. I have a hard time finding fruits made in USA. Many items are old and expired. Walk a mile to park and anything to buy. Buy more than you need. Food gets old and rotten. Wait forever to check out. A bunch of workers walikng around but no cashiers. Then be treated likd a criminal to lrleave the... Read more

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After 20 years and probably 50k in business, the Juneau store literally turned away my business so we are canceling our household membership. It was eye opening... The long lines and poor experience are not worth paying for and I find as good or better prices shopping sales in town. I was naive to think they even care about my purchases.... If you study the company, it reveals it all. They do not make much on sales, but 75 percent of profits... Read more

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OPT# 104 Name: Cathy. A. Costco Wholesale 6720 NE 84th ST Vancouver, WA My experience with this Costco cashier was terrible. She was rude kept staring at my disabled sister and when I went to go use my Costco card member and my mom went to go pay with her debit card and she started freaking out on us like she doesn't have a Costco card of course she does, but if I knew it was such a BIG deal that you have to treat your customers like that I... Read more

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I had a very bad experience with your customer service return at Fullerton California Costco. I believe she was one of the managers. I was returning a trash can. She verbally insulted me in front of my 10 year old daughter she was very rude and totally yelled and insulted us. It was so bad that my daughter talked about it for many weeks. I will never go to that store again. It is sad that Costco has degraded so much. The employees do not respect... Read more

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On 5/13/16 i bought a pizza from your Ka Uka Costco in Hawaii. The clerk Bryan B. gave me 0.47 instead of 0.58. He gave me the tax charged. Had to wait until he acknowledged me so i can get my correct change. Took 5min because he kept forgetting. Then he gave me the wrong change again! No apologies as i yelled at him this time while he just gave me a *** blank stare. I just told another cashier just forget it. No apologies or manager responding.... Read more

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I Love it! Excellent business with great products and prices. I Love it! Excellent business with great products and prices. I Love it! Excellent business with great products and prices. I Love it! Excellent business with great products and prices. I Love it! Excellent business with great products and prices. I Love it! Excellent business with great products and prices. I Love it! Excellent business with great products and prices. I Love it!... Read more

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Ordered bedroom furniture on line. They called and were on time for the delivery. The people moving the furniture were a wrecking crew. One guy was trying to move large pieces by himself and slammed it it the wall leaving a hole. They were filthy dirty and rubbed against the walls trying to maneuver the furniture into the room leaving black streaks on the walls. They walked across the carpet with their shoes on from there filthy truck leaving a... Read more

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Costco vice-president Jon Conlan who is over their insurance programs sided with Ameriprise HOMEOWNERS insurance to deny and stall our claim after someone broke into our home and latet died there. Costco has terrorized us over this claim and has destroyed our home and all our possessions by refusing in WRITING to do the corpse biohazard cleanup as cited as necessary by the clean up company experts. Conlan and all of Costco leadership are corrupt... Read more

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I have recently purchased phones from wireless Advocates and just like the statements above, I have returned my phone in timely manner within 10 days. But the associated made a mistake and didn't cancel the account with sprint in timely manner. I noticed that in my account called sprint and they said they can't cancel it has to be costco who can cancel. So I called the costco wireless advocates and finally they cancelled the account. But it... Read more

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