Costco Complaints and Reviews

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Costco
Main address: PO Box 34331 98124 Seattle WA
1-800-774-2678, 1-800-955-2292, ,
  • 335+16 mobile complaints
  • $77.8K claimed losses
  • $222 average
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  • 22 hours ago
  • Supermarkets and Malls
  • Unpriced Book
  • 7

Will Costco never learn about making customer angry! I went to purchase book America and 2 other customers were buying it also. All the other books had prices on them except AMERICA, hoping that no one would buy it. How sad is that--this is not Germany under Hitler--what person at Costco thinks they should burn our books--we are not quite a communistic country yet but getting close. The... Read more

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  • 1 day ago
  • Supermarkets and Malls
  • Overdue Products
  • 10

I have been frequenting Costco for years, since 2007. I went into Costco to do my monthly grocery shopping and came home with two bags of expired stir fry mix. I didn't notice until of course I got home but really 4 days after the expiration, that's horrible. I want to know who is managing the Stockton Costco. I expect more from a company that has a yearly fee. and as a side note I do... Read more

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  • 2 days ago
  • Drug Stores and Drugs
  • Chino Hills, California
  • Prescription Drug Obscene Ovecharger
  • 1
  • 25

I have been a Costco member since its Price Club days. I had heard that it does not mark up more than 15% on any item until this month (July 2014). I have been getting my prescriptions filled at Costco since I have been a member. I have been using a generic eye drops for all these years. During last three years I didn't have drug insurance and paid cash. In December 2013, Costco charged about $30... Read more

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  • From mobile
  • Costco
  • Jul 28
  • by anonymous
  • #515665

I went to costco and was gonna buy food . They forgot my drinks 2 times that I ordered they also were so rude !!! The pizza had a bug . I'm so disgusted and will never RETURN Add comment

  • Jul 28
  • Supermarkets and Malls
  • Unprofessional Staff
  • 1
  • 27

July 26 2014. location San Antonio Texas IH10 & UTSA BLVD. I went into COSTCO to receive my cash card for my 2% Cash back card on Executive membership that was due to me. This COSTCO location had called me, told me that COSTCO corporate had directed this location to give me a cash card for payment due to me. The people at the membership desk were very professional, knowledgeable and helpful.... Read more

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  • From mobile
  • Costco
  • Jul 24
  • by anonymous
  • #514062

I think costco is a nice store. I like their easy return policy and customers should ask to clarify possible scenarios to avoid painful memories. There are people who get attached to jewelry because it represents a wonderful memory (wedding), and I have to admit that I am one of them. And because I know I am that way, I like to make sure I pay extra money to preserve my antiques. Like getting... Add comment

  • Jul 23
  • Supermarkets and Malls
  • Tasteless Salmon
  • 1
  • 3

I don't have alot of money, so when I saw fresh Salmon at a price evev I could afford I purchased it. What a disappointment. The texture was very bizarre, didn't taste much like Salmon, now I'm stuck with 3 more slices I put in the freezer Read more

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  • Jul 23
  • Supermarkets and Malls
  • Positive Experience
  • 6

Booking was smooth and they we did the detailed check in with the cruise line. Costco saved us a lot of money, helped us select good rooms, and even offered an additional on board credit that could be refunded if not used. It was in out bank account before we got home. THANKS Costco. We are booking two more trips for 2015, and they will be through COSTco. Remember it is like shopping at... Read more

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  • Jul 23
  • Supermarkets and Malls
  • Mayfield Heights, Ohio
  • Book
  • 12

Everyone who complained about the *** book "America" being taken off the shelves: I GUARANTEE you didn't go out and buy it. Wah wah wah. They don't sell every book. They listened to their shoppers and put it back out to sell. I love Costco! Great return policy. Great company that knows how to treat their employees well. Guess what!? You can even return your membership. SO, instead of... Read more

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  • Jul 23
  • Service Centers and Customer Services
  • Poway, California
  • Car Wash
  • 3
  • 21

I had my Chevy Silverado Truck washed at the Poway, Ca Costco car wash. Drove home after car wash and the next morning I notice scratches on and off done the side of my Truck (top of bed). The evening after work I went back and filed a report and the Manager took photo's and apologized for the issue. Two days later their claims dept took the report call me and said we will look in to the issue... Read more

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