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  • Customers like
    • Price3
    • Customer service2
    • Food items offered2
  • Customers don't like
    • Horrible customer service20
    • Cashier7
    • Mistakes not fixed7
  • From mobile
  • Costco
  • 8 hours ago
  • by anonymous
  • #694161

Ordered four tires for BMW SUV 5 series 9/1 in afternoon. Arrived next am. Installed 9/3. Every employee I interacted with was very professional, thorough and polite. Extremely efficient we'll run dept. Will not hesitate to use again and tell friends of the propt, efficient service. San Luis Obispo Ca Add comment

  • 1 day ago
  • Supermarkets and Malls
  • Medication
  • 9
  • REVIEW RATING 4/5

My cardiologist called in a medication in the morning. When I went to go pick it up (late in the afternoon), the cashier said it wasn't filled because they didn't think I needed it right away. When I told her I really needed to get started on it, she went and asked the pharmacist. I was then told they ran out of the medication and it will be available tomorrow morning. Why couldn't they call... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Spokane, Washington
  • Tires
  • 10
  • REVIEW RATING 4/5

On August 24, 2015, I ordered four tires and purchased from Costco on N Division St., Spokane WA. An Agent said it should be arrived within 5-7 days. Today (Sept 1, 2015), I went to check whether they arrived. A supervisor named Eric of this tire department said they have not arrived yet. Then I asked when they will arrive. He answered, "I do not know, I do not work for UPS." I would say his... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Michigan, United States
  • Acer Aspire 7600U
  • 9
  • REVIEW RATING 4/5

I have been a customer with Costco for about 20 years and haven't had any complaints, but have had the most horrible experience upgrading an Acer computer bought in April, 2015, which offered a Windows 10 upgrade. After spending appx. three weeks trying to upgrade and communicating with Costco Concierge, Microsoft and Acer, I have just been advised by Acer that the computer is not upgradeable to... Read more

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  • Aug 31
  • Supermarkets and Malls
  • Los Angeles, California
  • Vizio 70 Inch Tv
  • 15
  • REVIEW RATING 4/5

Hands down the absolute worst customer service I have ever experienced. They accept zero responsibility for their constant errors and communication is atrocious. I am still waiting for my tv to be delivered. I have scheduled the deliver 3 times and they flaked all three times. This has been escalated to the Costco Resolutions department and still nothing has been done. I have made over 50... Read more

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  • From mobile
  • Costco
  • Aug 28
  • by anonymous
  • #690847

Horrible experience, costco sold me a bad laptop and won't take it back. Their costumer service socks. Add comment

  • Aug 28
  • Supermarkets and Malls
  • Queens, New York
  • Similac Go N Grow Stage 3
  • 18
  • REVIEW RATING 4/5

to save a trip called costco about a product to see if they carry it.girl told me yes they carry it n they have it stock it was a baby formula from similac said great to myself cause now i dont have to go to BJ's to shop which is far for me.before getting the membership i went to check to make sure about it wasnt there went to the manager he said sorry we dont have n walk away.it messed up my... Read more

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  • Aug 27
  • Supermarkets and Malls
  • Cedar Park, Texas
  • General Items
  • 1
  • 1
  • 34
  • REVIEW RATING 4/5

I visited today Costco, Cedar Park Texas, around 01:30 pm cashier associates lack customer service he was rude, I wanted to pay for my item and start a membership, associate was not in the mind set to help, he told me that I need to pay cash or I cannot buy their items, I told him that I wanted to start a membership, he said why don't you have your friend pay for you then you pay her back, he was... Read more

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  • From mobile
  • Costco
  • Aug 26
  • by anonymous
  • #689309

Watch FRONTLINE . Its about Foster farms chicken. Costco(kirkland) is major buyer n supplier too us, the consumer. It will change your opinion of costco if they continue too supply the consumer chicken that has sickened 632 people(with the deaths of some) in 26 states over a 15 month period n stills denies it as only 1 proven case. Hopefully Costco sees this. Add comment

  • Aug 25
  • Supermarkets and Malls
  • Burlington, Ontario
  • Optical Lenses
  • 16
  • REVIEW RATING 4/5

had eye test at this location, then found that costco could not make the lenses required. I went to another optician to have my glasses made. The glasses were made to the lense specifications of the eye test done by Dr Gail Akerman OD 10030, at the Costco store in Burlington Ont. When the glasses were made i found to my surprise that the reading part of the lense were so far out that i could not... Read more

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