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2.6 Based on 212 reviews
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  • Customers like
    • Price 8
    • Food items offered 5
    • Great price 4
  • Customers don't like
    • Horrible customer service 23
    • Customer service 8
    • Mistakes not fixed 7

I visited the Costco location in Milford CT, it was early in the day not busy I'm browsing around I stop to look at some sweaters I decide to buy one I look up and there's a well dressed man following me. I turn to look at him he quickly walks away. I get to the register I put ALL of my Items on the belt and some old man comes over saying nothing to the cashier rearranging my items on the belt shaking the sweater and jacket so vigorously as... Read more

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  • From mobile
  • Sep 20
  • #922265

They are selling these flat milk carton that spill milk everywhere doesn't pour out- what were they thinking -terrible product and no customer service to respond

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I have bought meat at costco a few times and every time I buy some the quality is so poor. How do you get 6 cups of broth off of 1. something kilos of hamburger. Don't they hang there beef. Can't inject hamburger with water where is all the moisture coming from. Bought Rib eye steak yesterday and cooked some yesterday and again today the quality is not good. Next time I pay more and get a good steak and not at costco. There quality in... Read more

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I drove all the way to costco after being at the hospital over night, told my son to go and picked a chicken because i was not feeling good. I gave him the mem card and money but the cashier lady told him she was not going let him purchased any item unless i was there. My son told her that i was outside waiting and that i wasn't feeling good but no luck. Can't believe she was not able to undersrand the situation Read more

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My husband and I went to see the new Costco that opened in Louisville Ky since we're not members we wanted to check the store out first before getting one. before even entering the store this greeter stopped us asking for a member card we said we want to look around first he said ''no we need permission from office'' or some kind of a tour guide. Wow he's acting like I'm in Italy and I need a tour guide I'm just in Costco just like any other... Read more

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One of my lenses popped out and now it is cracked after taking it to the store for it to be put back in. I asked about replacing it and it is under warranty but I would have to give them my current frames/lenses to do so. My sun glasses have the same frames but I've been told no they need my regular glasses for it to be covered. Really! I have to have no glasses for a week to a week and a half! Help!!! Read more

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My name Hiep Phan. On 09/17/2016,I went to shop at Costco address:2201 Senter Rd,San Jose ,CA 95112 .I get line and make payment at OP# 154 Name ERIKA S.At that time,the lady who stand in front me purchase a lot of items and she paid by cash.After the cashier finished to serve this lady,I come forward for my turn.But the cashier didn't not pay attention about me and she continued to count the money in box. After over 10 minutes waiting her and... Read more

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I WAS REFINANCING MY HOME LOAN THROUGH COSTCO VENDOR. I THOUGHT COSTCO MAY BE PROVIDING A GREAT SERVICE AS THEY ARE VERY GOOD ON CHOOSING THEIR VENDORS. AFTER INITIAL APPLICATION AND CHARGING ME 495$ FOR HOME APPRAISAL, LOAN SPECIALIST TOLD ME THEY SHOULD BE ABLE TO CLOSE THE LOAN IN 30-45 DAYS. FOR 45 DAYS I HAD NO RESPONSE FROM HIM, I CALLED HIM AND THEN EMAILED HIM. COUPLE WEEKS LATER SOME OTHER GUY CALLING ME SAYING THAT HE LEFT THE JOB AND... Read more

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  • From mobile
  • Sep 13
  • #918204

At Pacoima,California.You have an employe that goes by the name JOHN ,He intimidates latinos-You should removing from. say store

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  • From mobile
  • Sep 13
  • #917791

The new Citibank card "Fraud Alert" is a pain in the you know what... Rather than texting me with the dollar amount of a charge that looks suspicious (I just filled my RV) they text a warning to call them (good luck getting through). Get real CITI your making it difficult to use your card

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