Hi Costco, I made a car rental reservation at Avis LAX through Costco for car pick up Saturday, August 12 @ 4pm. When I arrived at Avis LAX desk staff told me to go to parking spot P12 to get my mid size car and was big truck in that spot so then sent me to spot E28...Read more
They make statements almost unreadable. Pay in full before next billing cycle and they will still charge 15% interest. Something AMEX NEVER did. AMEX had better customer service, better travel arrangements department, frankly better everything. CitiBank tries to suck...Read more
I have never been treated so rudely by Costco employees. My call was transferred from the corporate customer service number in regards to a return I needed to make. The store offered to have it delivered for a fee, it is a big item (5 piece fire piece chat set), and i...Read more
Costco - Denied
I recently went to Costco, a pretty reliable store. I shopped around for 30-45 minutes only to get rejected at checkout because of my age (16). What, is there some secret strip club down near the exit? They said it was for "legal reasons". I then was forced to take the dreaded walk of shame back to my car.
Costco - Discrimination
When 90% of your white co workers can walk in without being harassed about ID to get food but your membership validation has to be checked. *** you for your discriminatory actions and making me feel like a second class citizen. I'm going to do a social experiment and post a video about it. Better be checking everyone, not just people who aren't white
Costco - Customer service
I had ordered a pizza at 210pm over the phone. I got to costco at 240pm and i was told my pizza still had 4 min to cook. I saw a employee put my pizza in the oven as i stood at the side to wait. I finally got my pizza at 250pm. I dont mind waiting i know costco is busy. It would have just been nice for the employee to see its busy and just say it will take 30 min not 15 min
Costco - Membership
I have been away and coukd not remember if I payed our membership. I followed the directions to membership on the invoice. Didn't help. The directions did not match website. I enrolled and still could not check my status. I waited on hold for 30 minutes to get this resolved....had to hang and go to work. Costco is a very large company....unfortunatly their customer service is in extreme decline.
don't do it...tried to call the Costco hotline for the att/direct tv program. cant get through. extra charges appear on my bill. I was given a dollar amount for my monthly payment and they slip in extra charges. I cant get them on the line. I was on hold and thought...Read more
I had an older pair from Costco and lost one, but it was time for new ones: The trax 42 is a great hearing aid. I think it was 5 years with the old pair and technology has advanced in leaps. I got to this site investigating the Smart Connect device which, if works as...Read more
- Trax 42 great
I didn't like
- Costco service
Costco Wholesale may be reputable for having good prices and practically everything you would need, but their online services are incredibly lacking. I was looking for a decent laptop for college, and it seems like Costco had my answer. A nice HP laptop, with some...Read more
bought an hp lap top and 1yr. and 7 months later it wouldn't charge and was stuck on a blue screen that even a reboot wouldn't fix.Concierge is supposed to help me with the problem but i am only getting a run around after hp had me do a factory reset which didn't fix...Read more
I've had an ongoing 4 month nightmare with my eveglasses with the Costco in Littleton on Quincy. First problem with Costco...ever. Been a member since '86 in san Diego. First my glasses came back with the right lense opaque. You couldn't see out of it. The woman in...Read more
Costco - Meat Lasagna leaking
Today, I purchased Kirkland brand meat lasagna with best before date of August 04, 2017 and by the time I got home, it was leaking...not sure how it was leaking when the meaty, watery sauce was everywhere. It was all over my floor and clothes, shoes (not just my shoes...Read more
I had a very brief exam (5 min) at Costco for eye glasses after waiting 2 weeks for an appointment. After 11 days my eyeglasses arrived and it was apparent immediately that something was wrong. I could not focus the R lens at all and the two lenses together gave a...Read more
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