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2.6 Based on 241 reviews
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  • Customers like
    • Price 9
    • Food items offered 4
    • This is the only time i have been disappointed 4
  • Customers don't like
    • Horrible customer service 19
    • Customer service 9
    • Mistakes not fixed 7

I wonder about Costco policies regarding ID’ing customers for alcohol purchases. I was asked for my ID by one of the cashiers. Well if you are in 30’s I can understand that ….when you are in 60’s …??? Well when you are in 60’s it doesn’t’ sound as a compliment anymore, ha…more like insult. When I called manger and I asked for the reason of ID’ing people who are obviously way over legal age, she told me that its Costco policy to ID everyone even... Read more

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Ordered some furniture from costco online in December. Was contacted Tues Jan 3rd and told that they will deliver Thursday Jan 5 and someone would call me wednesday Jan 4th to let me know the time frame. Wednesday passed, Thursday passed as i waited and Thursday late evening they leave a message that delivery will not happen. Mind you i have been calling since wednesday with no answer. Finally get a hold of someone the next Tuesday. They lost my... Read more

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I Always have been a member with Costco for around 10 year and I always have a good experience and love Costco but today a lady in membership at the Palm Desert Costco named "Bev" was very rude. She needs to be talked to and start acting a little bit nicer to the people. I never had problems before but she acted out her bad day on the customers. She was not helpful and maybe they will change her to a different position. Costco has the high... Read more

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bloomingdale illinois store. not even close to enough carts for disabled people. even employees agree twice as many are needed. if i cant come, i dont buy. Hello walmart. they have carts. why is one hundred words necessary? this is a *** requirement for a complaint. the idea of a hundred words is rediculous. word,word, word, word, word, word, word, word, word, word, word, word, word, word, word, word,word, word,word,word,word,... Read more

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If you're going to charge $110.00 for the honor of getting to buy your products, you should at least explain the charge on your bill. Rick Zander And now you're going to make me enter 100 words. Mary had a little lamb…..it's fleece was white as snow…..and everywhere that Mary went….the lamb was sure to go. To be .or not to be….that is the question. Four score and seven years ago our fore fathers set forth to create a new nation. Ask not what... Read more

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Stood in the divided-lane line for ten minutes to place, and pay for a combination pizza and get a chocolate and vanilla swirl ("with a squirt of chocolate syrup on the side") and wait another 20 minutes for a name that was never called at the Costco located at: 1755 Hacienda Dr Vista, CA 92081-4546....Read on!.... First, I was told that "they cannot put chocolate syrup on the side except for Latte Mocha Freezes" by a counter clerk named Kennedy... Read more

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Went to the new Louisville store looking for tires for a 2001 F150 Super Crew. Cosco dont stock a single tire to fit my truck. There was not 1 255 70 16 tire or any 255 sizes at all. Lousy tire selections. I will go to SAMS for tires. Joined here the day after they opened, not impressed at all. Prices very high specially on ftuit.

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Was made to switch from Alex/never had a problem to cit bank sucks visa at an outrages rate so I cancelled the card and paved it off for a bank visa at 1/3 the rate of citicrap. just called to get the money I earned last year and they told me that i lost it because I closed their account. Did not close Costco but will now. Wonder how much Citibank paid Costco for the rights to screw people. It is bad enough you get no service and prices are not... Read more

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About nine years ago our membership expired and we decided not to renew. Costco charged our card with the fee and did not refund it upon our request. Instead, they added late fees and eventually sent us to a collections agency, even while we were repeatedly trying to get them to understand we did not wish to renew our membership. It took a long time and much effort to resolve this problem. Abut eight years later, we thought we their policies... Read more

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The most terrible service I have ever experienced, I had ordered three items on December,23-express. One of the item shipped and delivered on Saturday but the two items weren't delivered, I called customer service on December 26, they told me it hasn't been shipped yet, sent an email the email response was that it would be shipped on December-26, called again on December-27, it isn't shipped . The customer service tell me they will refund the... Read more

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