Filter by rating
filters
State:
Show
City:
Show
Product:
Show
I buy a great deal of wine from Costco, overall very happy. Today the description of a Pinot Noir lead me to buy it and for $17.99 I expected it to be close the description, it was not even close. I called to find out if I could return it or exchange it and was told...
View full review
1 comment
Anonymous
#736627

It is illegal for stores to do returns on open tobacco products and alcoholic beverages. It is not the clerk's fault at all.

Review
#450500 Review #450500 is a subjective opinion of poster.
Loss
$18
I ordered an item from Costco.com to be delivered to my Mother, who lives about 15 miles outside the nearest city, Grants Pass, Oregon. Additionally, she lives another 3 miles off the Interstate 5. This item is NOT stocked in my local warehouse, or I would have...
View full review
4 comments
Anonymous
#1106435

That is because the UPS drivers have been "privatized," Own there own cars and are "independent contractors" m not employees. Thanks to Wall Street, multinational corporations and the Republican party. Good Luck with that!

View more comments
Review
#450105 Review #450105 is a subjective opinion of poster.
Loss
$50
I am a big Costco fan, had an eye exam and purchased 2 sets of glasses over a year ago. The problem is you cannot purchase lenses or new glasses past the year exam without having a new exam. The coating is wearing off, no problems with eyesight and they won't replace...
View full review
5 comments
Anonymous
#1115711

I ran into this problem at Walmart and Eyemart. My Rx was just a little over a year old and they would not sell me glasses either. I wonder if this is some new legal matter.

View more comments
Review
#449284 Review #449284 is a subjective opinion of poster.
My wife wanted an inexpensive massage table. She found one on the Costco website for $148.99. The website said shipping included. So we ordered th table. Our visa was charged $167.00 because of PST/GST tax. The same day my wife decided that a diifferent table would be...
View full review
1 comment
Anonymous
#935044

It would have been easier to just accept the table and return it at ur local costco rather than going there to complain about it. I think u have been wronged .

Review
#448394 Review #448394 is a subjective opinion of poster.
Tags
  • online Costco
I SENT A COMPLAINT TO Costco because I was assaulted by their employee at the door checking people as they leave. William the manager told me they had problems with this employee being the word he used was “overzealous towards members” . I told William I could have...
View full review
3 comments
Anonymous
#935047

Oh please don't use this elderly disabled card. There are legit good people in the world and the manager shouldn't have to fire an employee for someone using their disabled card.

View more comments
Review
#447381 Review #447381 is a subjective opinion of poster.
Tags
  • disrespect elderly disabled
I tried to purchase merchanidse in store at Baxter, MN. with my wife's card. I was not allowed to complete the transaction, even though payment is with the credit card we co-own. I was sent to the service desk to get my own membership card to complete the purchase this...
View full review
8 comments
Anonymous
#907886

You are a tool. Had Costco let you use someone else's credit card, that member could come back to them and say it was stolen.

Their agreement with American Express is ONLY the member can use the credit card. That cashier did their job checkin the credit card name with the membership name.

View more comments
Review
#446711 Review #446711 is a subjective opinion of poster.
Product
Costco Credit Card
Loss
$100
My wife, Courtney and I flew cross country from Atlanta to Seattle to attend a cousins' 50th birthday weekend. The guest of honor (Vanetta Arnold) asked if my wife and I minded accompanying her husband (Sterling Fowler) to pick up additional beer & wine for both of...
View full review
4 comments
Anonymous
#835314

So you are throwing a fit because a member who was not present gave their card to someone and Costco said no?

Read the rules of membership. NO one but the member can use the card- regardless of marriage, household, ect.

View more comments
Review
#444998 Review #444998 is a subjective opinion of poster.
Service
Costco Cashier
Tags
  • Receipt checker
  • Dangerous risk
  • Profiling store personnel
  • Treating members badly
  • Ran after paying members
Costco sells many types of clothing and they make it impossible to see how jackets, pants or other items fit. Is it too much to ask for at least a mirror? Every time we go there we find clothing items we are intersted in and we have the same problem...no way to see if...
View full review
3 comments
Anonymous
#1657612

Bought a pair of pants - tried them on in restroom - liked the product, but too short. Attempted to just get the next size.

I was told I had to first go to the return line and get a credit. Another long line. Forget about it ! Many stores have figured this out.

You get a number for each item you are trying on.

I have also searched for mirrors to see how an item looks - doesn't seem like much of an ask. I like Costco, but they could take simple steps to easily improve.

View more comments
Review
#443700 Review #443700 is a subjective opinion of poster.
We needed internet service in Europe. Went to Costco's kiosk who said that theirs would work but would have to be activated at a Verizon store. We went to the Verizon store who that what we bought would never work in Europe. Went to Costco, told Costco return and the...
View full review
Review
#440786 Review #440786 is a subjective opinion of poster.
Took in my eyeglasses to get lenses and 2 weeks later the optical says the frames are broken with no possibility of repair. The guy there, who has yet to apologize, says he would refund the money for the lens??? What about the frames? He says that's the risk you take...
View full review
2 comments
Anonymous
#821695

I just received a call Costco broke my Baby phat eyeglass frames I had purchased there 4 years ago. They no longer handle that line of glass frames and said for me to come pick out some frames they have.

I had looked at there frames that could not compare to my Baby phat frames thus decided to have my new prescription put into my own frames.

It is hard for me to understand why an optical shop is unable to repair those frames and/ or be responsible for replacing them from the same manufacturer. Not happy about this situation.

View more comments
Review
#439476 Review #439476 is a subjective opinion of poster.