Costco Reviews and Complaints
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Costco review in Las Vegas, Nevada: La Raza invaded Cotsco!!!!
My 81 year old mother has been a loyal Costco customer for years. She always bragged about the superior customer service at the Marks location in Henderson NV. We were treated so rudely by the predominately Latino employees. I could not beleive the ignorant aggressive behavior we suffered. My mother moved too slowly to pay for her food and was told to "move faster there were other custumers behind her". We were embarrased at the door when one of the Latino employees yelled at her to show her receipt which she had in her hand. The staff should represent the customer base. Where is the diversity? I guess the Latino staff didn't feel they had to treat us with the superior standard of customer service my mother bragged about at the Henderson -Marks location. We did complain to a manager however I am not confident anything will be done. Shame on you Costco!
My Costco Card Won't Work
Over a year ago, my Costco charge card quit working. I mean, the magnetic part is corrupt. I cannot purchase gas and when I use it inside the store,the Manager has to be called each time! I have asked for a new card, but the person from India on the phone keeps telling me that my card is fine. It is not fine, it will not work!!!! I have tried to order a different card, no luck there,either. It would help if the people on the telephone could speak good English. Please help!! This is a complaint about the charge card itself.
Bear in mind I have no grudge against Costco. I just find it funny when the posters rip people here with a beef about Costco. To everyone: Alot of the people defending Costco are EMPLOYEES who work at the Call Center, I know they used to make us troll message boards...
One Sunday after purchasing two items we were trying to leave the store but there was an exit line of more than 25 other suckers.when we tried to go around ,the door moniter grabbed the receipt from my wife and ordered her to the end of the line,and would not return...
Costco Amex cards
Costco Amex card is a HUGE disappointment. I Keep paying it off and they keep charging me finance expenses. I have had a credit card for 30 years and have never paid finance charges. I cancelled the card and still got finance charges. I will never get a card from Costco or Amex again - I am very unhappy- it is a bait and switch game - I will go back to my trusted credit union. The bill got missed placed and when I found it I was a couple days late when I paid it. The next 2 months I paid it on time and still got finance charges, they never stopped until I cancelled the card.
*** Costco - Everett, WA ** In 2007, I had a returned check to Costco. This check was returned due to a bank error. However, I was in a car accident and three months of rehab (outside my residence). Upon getting home, I went through stacks of mail to find that I had a...
My wife and I are recently (two weeks) married and decided to open up a membership to Costco. Since then we have shopped at costsco every other day (with a new house you find that you need more and more) and on each shopping trip we used my wife's debit card...
Should see the attitude these guys carry. Feel like pimp daddys of their own worlds. One thing you losers..that's the attitude in the first place cost you to stand behind a counter and do such a lame job. I have seen stock boys do a better job picking trash...
Costco Railroading Member Fees
When checking out of Costco there was a lady there who wore a bunch of bead necklaces. She came at us talking frantically to persuade us to upgrade to a higher level of Costco membership. We told her that we don't have any use for the services offered but she just kept at us. She said it was guarented that we would get the money back if we didn't show its benefite by the end of the year. Sure, we would spend enough on foods but the new upgraded card wouldn't give us anything we didn't already get which was 1% on our purchasing of groceries. We don't stay in motels, don't fly, don't eat in restaurants anymore and have our car insurance through AARP etc. Now I have to call up this morning after I came to my senses and reverse the process we were talked into. Each time she would "sink" another card holder to the upper level she got a necklace. Well, she "sunk" another pig. I am going to call up and discontinue my membership after 26 years. It cost me $10 in gas to get there from where I live plus $100 a year membership. You have to buy a lot of stuff to make up for the money spent in membership alone at a 1% kick back. I have written in and called them in the past few years to ask for things to be changed and have never gotten anyone who cares to write back. Costco has gotten tooooo big. I'M GONE. Then I found out I could have stayed home and paid less for gas than I paid at Costco!!!! Plus our local store had chicken for 20 cents less a pound-Grown in Washington. I am so mad right now that I am going to take another $10.00 in gas and drive back to the store. The packaging at Costco is usually too big for us to use. You have to buy a 10 foot refrigerator to house the big container packaging they sell. I end up throwing things away because the two of us can't use a two quart jar of mayo. before it goes bad. In all their candy selection they don't have sugar free for the millions of us out here who can't eat sugar anymore. Do they care? NO!!!! Then when I tried to find the peanut butter I usually get they had only Jiff which has Crisco in it. I found the other peanut butter on an isle in the midde of the store. It was being featured. I told the clerk I was not pleased as I almost went home without any. She said it was a game that Costco played to get people to circulate around the store in hopes they might find something else they might see. I told her if I want a game I will go to Safeway or some other store. When I come to Costco I want to shop and get out of there. I don't want any Easter egg hunt.
Costco american express card reduced limit increased interest
open costco american express - $5,000. credit limit reduced credit line to $2000 when balance due was $1,800. Called and told my credit reveiw was not proper - received credit report showed two items which were not open - also they stated I never was late and alway paid far more than minimum payment - gave me a bad taste for costco - they should be aware of what A E is doing in theri name. I am not sure if I want to upset myself by calling costco. What can I do? I many other credit cards so no having the use of american express is not a necessity
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