Costco
Reviews and Complaints

Hello I was harassed by members of the Coeurdalene Costco in Idaho. I was working for instacart filling an order when one employee started following me and harassing me making it impossible to do my job while he was talking and he wouldn't stop.

He kept following me around talking trash in my ear. I was so frustrated I had to just finish the order without being able to find all the items the customer ordered and a little while later I got an email saying I was banned from working at Costco locations.

I'm going to sue you for workplace harassment if you don't make this right. In Idaho it is illegal to harass any worker while they are trying to work, especially when the harassment didn't stop and he kept following me around making it impossible to do my job instead of just help me locate the items.

I have a complaint to file regarding a banned statues that was placed on me. I had been applying for employment with Costco and have applied more than 87 times throughout the past 5 years and received no answer.

Last week I walked my local Costco and was told that I have been banned from the store for a violation, theft? in 12/2014. For the record I have never stolen anything from Costco and I recall that I was grabbed by security and falsely accused.
I asked what did I steal? and show me the proof, they did not produce any evidence of this claim and after 20-30 minutes security through a package of underwear...

They snapped a photo without my consent and I remember they made me sign a statement, which I stated, I NEVER STOLE ANYTHING and they laughed and mocked me. I was a paid member for many years with Costco, have been since the store opened and have been a great customer, spent thousands of dollars and all of sudden, I am accused of stealing ? Security said, Too bad !
Sincere then I have been banned for something I didn't do and I no recollection of being banned.

Please intervene and remove the ban, and let me become a member once again.
Regardless of what these liars have claimed and I have been falsely accused I think there has been sufficient time to life the ban and start fresh. There is no reason to continue to punishing me and which Costco has for 10 years.

Appointment for my truck to rotate my tires at the recommended mileage.

Mentioned to the sales person to please have the technician adjust tire pressures to the manufacturers specifications of 60 psi for the front tires, and 80 psi for the rear. After driving home 3 miles into the trip, my low tire pressure monitoring system lit up showing roughly 57+61 psi in the tear tires 79+81 psi for the front.

Opposites of what I asked for specifically.

10 miles to home and I physically checked with my gauge each tire. All were as noted above. Called Costco and complained that this happens every time I go there with my truck.

This morning had to correct each tire as outlined my the manufacturer. Tried looking up complaints through Costco but there doesnt seem to be a link for that.

Consumer beware at this Flemington NJ store.

I went to Costco and ordered a pizza, and was 10 minutes late to pick up my order (from a 40 minute waiting period) and was asked to wait another 30-40 minutes due to being late those 10 minutes because of a 300 dollar Costco grocery trip. I was completely okay with receiving a cold pizza and made that clear to the workers but they refused and demanded I wait extra even when there were other visible cold pizzas laying around.

After that I went inside to ask for customer service seeing as this wasnt my first time having issues with the food court pizza workers, and went to the item return center to ask for help.

While I was there (because I wasnt aware of where else to go for help) the woman at the front desk despite seeing me visibly angry was very rude, laughed in my face, and ridiculed me to other workers at the return center for not being at the right place to complain and ask for help. I feel very disrespected and disappointed as a loyal 10 year Costco customer.

On 07/30/2024 I was on the line for more the 45min. When I was reaching the line the casher her name is MELODY work in store # 243 she call 2 person with 2 shopping carrs full of groceries ,when I ask her why she did that Melidy get out of control screaming like crazy for No reason .after I pass my shopping she was taking to the others costumer stated I was crazy the people.was old and they can't Not be making so long lines Iam.a Nurse and I wor very hard the all day stand up and walk back and forth. Why I have to go through the attitude of one of your employees.she need to be training how to deal with different people,culture, religions ,sexusual orientation and be respectful.use a proper manners and language.

Thank you so much for your.support

Att

GLORIA

Recently, I returned a fan to my local Costco. I purchased the fan online the week before.

The fan didn't work very well and wouldn't connect to my Wi-Fi. Customer service scanned my fan and then my Costco card. I was asked no questions. I volunteered the reason for the return.

Customer service said my return would be 26.00 something and would I like store credit or? I don't recall the second option. I stopped her right there and said that's not what I paid. I paid 47.00 something.

She said you used a coupon. I said no, I did not. I said, do you want me to look up my order on my phone. She asked to rescan my Costco card.

Then came up with correct price at the same time I found on my phone.

This incident really concerned me. Wasn't what I paid, and how, displayed when my card was scanned???

Had this happened to me before, and I just wasn't paying close enough attention. Do they routinely do this to their customers???