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Costco review - Broken milk bottles and paneer 2park
I brought whole milk and paneer both are bad . It's was broken my car back become dirty and paneer also bitter . I have member ship also . Number #111829008141. I was very disappointed after see . You know how expensive is car washing I mob but still smell I have a...
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Review
#670381 Review #670381 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$50
Preferred solution
Full refund

Costco Capital One Master Card

3.0
Details
At Costco the cashier recommended signing up for their Master Card. She assured me it would be quick with an approval in time to handle my transaction for points. Four days later I still had no card and got a call from Capital One who left a message with my wife. When I called back I waited 45 minutes and never got anyone who knew why they called. Since I have never had a monthly balance on any of my credit cards and my credit rating is over 800 this lack of service is terrible. Costco needs to dump Capital One and return to Amex.
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Review
#669122 Review #669122 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Costco Executive Membership Review from Tampa, Florida

1.0
Details
Today at Costco, my executive membership was refused and no one at the desk would even speak to me without my having a membership.....when I have a new executive membership card. No one would help me until I called a bunch of phone numbers that never answered and would not allow me to purchase a whole new membership. Regular stores don't do this. I am 110% telling everyone about my experience with Costco refusing my membership and refusing to service me at all. Thanks for sucking, Costco.
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Review
#668986 Review #668986 is a subjective opinion of poster.
Reason of review
Poor customer service
5.0
Details
I'm the guardian of a dark skinned Brazilian child, 6. She sampled a turkey burger w/salsa from a rude, white vendor named Lisa on 7/19/15 at the Costco in Mayfield Hts, OH. My little girl dropped the sample and got salsa on her hands and dress. I asked for a paper...
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3 comments
Anonymous
#1015709

She may have been prejudice, but then again it may have had nothing to do with race and she may have just been an all around hateful, rude person. It's hard to tell.

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Review
#668441 Review #668441 is a subjective opinion of poster.
Cons
  • Food vendor
Reason of review
Poor customer service
1.5
Details
Merced CA Costco has a very rude male AA cashier. He NEVER makes eye contact although will glare angrily at you periodically. I truly believe this guy HATES anyone who isn't AA. People avoid hus line. The management has to have received complaints about him...but he's...
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1 comment
Anonymous
#1009548

I think I know who you're talking about! Merced Costco has been going downhill.

It's no better than Walmart. They seem to be catering to the EBT crowd and no longer have the high end meats and produce they carried in the past.

Review
#668237 Review #668237 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service
I ordered some cabinets and a stove online because we are doing some renovations in our house. After I ordered online, the website never mentioned any shipping dates or times so I called their customer service to find out when it would be delivered. My credit card...
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Review
#667181 Review #667181 is a subjective opinion of poster.
Service
Costco Shipping Service
Reason of review
Problem with delivery

Costco Staff Review from Fullerton, California

I am a customer of Costco for so many yrs, for the first time i encountered a costco rep helping a lady in the check out section. I put sime of my stuff on the counter but left the rest cause it's a lot, a guy name Richard was so arrogant that made a comment like "oh what happened to these, this is a mess, all small stuff must be placed in the counter. I think these are not the appropiate words to say, i just lookef at him, and while i was about to go he stopped me talk to the manager maybe just explained his side. This is a guy whom i thonk should not belong to costco or teach him manners, he is kinna racist too. My name is Herminia Estes if you want to reach me my phone is 7142994028. Thank you
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2 comments
Hasini
#1011389

You publisher you phone number on a world wide forum? A bad idea.

Anonymous
#1011337

That location has a new VERY strict manager. "Richard" was just doing as he's told otherwise there are repercussions and yes it should have been handled more courteously but unfortunately things roll downhill. :/

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Review
#666485 Review #666485 is a subjective opinion of poster.
Reason of review
Poor customer service
I have taken out my name and phone number information from the exchange below. So far not one person has contacted me to say anything about this experience. So much for Costco caring for their members. Contrary to whats stated below Costco doesnt take this seriously...
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2 comments
Anonymous
#1028689

So are you more angry at Costco or the kiosk itself?

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Review
#666119 Review #666119 is a subjective opinion of poster.
Cons
  • How we were treated
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.7
Details
So my Mum needed to return something she bought from Costco last week. Since her work is petty busy, she asked to me make the trip to Costco and return the merchandise on her behalf. Mum gave me her membership card and the AMX Card she used to pay for the said...
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2 comments
Hasini
#1011386

No, it does not need to be fixed. What you were requesting is rightly against their policy and it's reasonable.

You are saying they need to change the policy just for you. I'm glad they did that, it makes me feel more secure.

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Review
#665034 Review #665034 is a subjective opinion of poster.
Reason of review
Poor customer service

Costco Membership Card Review from Palm Beach Gardens, Florida

Las atenciones pesimas y no le importa nada a nadie si pierden clientes ni nada los trabajadores del costco de la 441 pesima actitud tenia una compra de mas de 400 dolares y la cancelaron porq como decia no le importa nada me pregunto si el dueño comparte la misma idea de perder clientes y dinero asi .lo q paso fue q fui *** mi mujer y su hermano y al momento de pagar mi cuñado quiso regalarle el dinero de la compra a mi mujer *** su tarjeta de (debito) no de credito no cheque nada o sea es igual q cash el titular de la membresia presente y el titular de la targeta de debito presente.le dio su id al igual q mi mujer o sea hermanos y muy fria la cajera dijo no se puede preguntamos porq si es debito y respondio no se *** mala actitud llamamos al servicio al cliente y nos dijo q si se podia q era igual q cash aparte el miembro estaba presente .le explicamos a la persona q eataba a cargo y no le importo nada le dijimos y dijo si no les gusta canselen su membresia lo cual isimos *** mucho gusto ya q son orribles los tratos en sams no existe eso te tratan bien y *** umildad gracias por leer
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Review
#663770 Review #663770 is a subjective opinion of poster.
Reason of review
Problems with payment