Costco
Reviews and Complaints
No deal Costco, prices not competitive
Pork bad smell
Rude sample provider
NEVER again
Unripe Frozen Mango
Preferred solution: Let the company propose a solution
You want it? "Too bad" says Costco
COSTCO/GE DISHWASHER FLOODED MY HOME
Preferred solution: Costco or GE/Sedgewick should pay for the damage caused to my home
TERRIBLE customer service. Don't believe the hype
- Suffering and hardship
Preferred solution: I want what I paid for weeks ago. A WORKING refrigerator
Ice Mountain Sparkling Water
On 1/10/18 I purchased Ice Mountain Sparking Water (2 cases) at my local Cosco. 24 bottles with 4 flavors.
This is by far the worse product I have ever gotten from Costco and do not feel it is any where near their high standards! I will never buy this product again....it had very little flavor and not a lot of bubbles, also left a bit of an after taste. I had some packets of crystal light at home and have resorted to putting that in my bottles in order to drink them!
I would encourage you to pull this product from your shelves! Donna T Coralville, Iowa Costco
- Same time had to stop at cust ser desk had an outstndng xprience
Preferred solution: Let the company propose a solution
Unfair business practice
I returned a twin size mattress that I had purchase roughly 3 years ago because the springs were bad. On the same day I exchanged for the another twin size mattress.
I didn't have a receipt, the cashier stated I had paid 149.99 at the original time of purchase and I went along with what she said. I am assuming a coupon may have applied at that time. Today's purchase price is 219.99. $70 dollars more.
I asked the manager to honor my original price since this is an exact exchange on the same day and he declined. I paid the additional money and went on my way. On this day I spent almost 700 dollars in your store. Annually I spend allot money at your store.
I have been with you for a long time. I didn't appreciate what happened today.
Preferred solution: Price reduction
Costco tire shop utterly worse
Pay for membership where's the deals
$60 for the minimum membership prices are sky-high more so than stores without memberships people rush in there like they're getting something for free it's a horrible experience. Rude fellow customers everywhere I'm nauseous by the time I leave really makes me have a low opinion of my fellow man.
They all believe they're getting a good deal, try to get out of there with less than a hundred bucks good luck. I only reason I go is my wife drags me there Costco's a joke
Extended warrantee for laptop
Expensive laptop computer died year 2. I tried to return it through my Costco Concierge warranty.
Unbelievably difficult to get a straight answer...hours on the phone, no email to documentation what their representatives say so every time you call back they can say sorry no information. Finally (4 hrs on the phone) got a prepaid return shipment box. I suspect they will say the computer was damaged and voice the warranty Not worth the time...next time buy a cheap laptop from someone else and don't place any confidence in their warranty. Ever try to find something in their stores?
Was told the purposely move things to different locations to get you to go up and down more isles. Plan to cancel my costco membership too...$50 per year for long lines, no customer service
Preferred solution: Full refund
What I know about Costco-Innovel Solutions based - Bad experience
Like many of you, I also have a bad experience (with a refund in-progress) with the purchase of a Samsung Washer-Gas Dryer combo at costco.com. What I learned is: I didn't purchase those appliances at the regular Costco warehouse; I did it at costco.com which is "acting" like an "eCommerce platform" for Samsung to sell their product (probably leveraging the good Costco reputation and large number of loyal members).
The problem is: If you have any problem with the tracking, shipping, delivery, installation, claim, etc. you will go to costo.com, but the one who will be handling your concerns is...Innovel Solutions...on behalf of Samsung !!!! So, please remember: costo.com is the "platform facilitators" for Samsung, via Innovel solutions, also for the install. That's another important episode.
With all the bad experience on the shipping paperword, the last thing that I wanted was them being installing my Gas Dryer...too risky. Conclusion: I will never buy again an Appliance at Costco.com; but definitely I will keep buying at the Costco warehouses.
Disappointed food criteria
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I've enjoyed several bottles of iced mountain sparkling water, both flavored and not. Not everyone feels the same of course.
The flavored one is light on flavor however that's what I like. I'm happy to enjoy this product as I do not enjoy regular water and non of the products with artificial sweeteners. As long as I find it safe to drink, I will continue to do so.
Keep 'em coming! Thanks!
Hmmm weird. I loved the Ice Mountain ,sparkling no flavor water.
Lots of bubbles,no after taste,inexpensive. To each their own I guess.
This is the best product Costco sells
I happen to love this product but cannot always find. It has just enough flavor, a bit sparkling and not sweet.
A great compromise between plain water, which I sometimes get tired of and soda, which is all sugar. Don't see why Costco should pull it, you have the choice of purchasing other products.
I have found it at Walmart and Kroger
I love this sparkling water with just a hint of flavor and zero calories. It's gone from my Costco shelves. I want it back!!!
I've found it at Walmart, Kroger and even the Dollar Tree
I am too very disappointed that Costco stop selling Ice Mountain Sparkling Water. I loved the variety 24 pack.I don’t agree with the previous consumer stating this in their opinion this product is not up to Costco standards
Well I hope it was not your comment that made Costco STOP selling the Ice Mountain Flavored Sparkling Water! I just called today and it has been Deleted from the store!
No warning, nothing! Just not there anymore.
I don’t like herring, so I don’t buy herring! I don’t tell them to take it off the shelf!This was the perfect replacement for soda!Costco PLEASE BRING IT BACK!
Nestle (who owns ice Mountain) Is rebranding and repackaging the sparking waters. New bottles.
New sizes. More flavors. And offering in cans also.
I am not very happy about the new bottle design. I live and die for this bottled water