Costco
Reviews and Complaints
Milk goes bad before Sell by date!!
Online customer service
Exemplarary . The Costco crew of Greensboro, NC.
Meat Lasagna leaking
Today, I purchased Kirkland brand meat lasagna with best before date of August 04, 2017 and by the time I got home, it was leaking...not sure how it was leaking when the meaty, watery sauce was everywhere. It was all over my floor and clothes, shoes (not just my shoes but my daughter's also who was helping me), car mat, and other food items I was trying to put away.
I have never had such an experience buying anything from Costco and I have been a Costco shopper for years.
It was by far the most stressful grocery trip I have ever had. Don't even want to go into cleaning the mess.
Preferred solution: Lasagna was only 13.50 but the compensation should include 150.00 for the value of other shoes I had to throw out and cleanup time and stress & anxiety it has caused me.
Cheat us at the cash register
I bought 2 products(haven't check all of my purchases or know that the price shown at the rack was different than what I was charged at the cash register). I know I was charged $1.79 for bananas when I know for a fact they were advertised on the floor as $1.37 (which I noted as a great price).
Likewise, and because good oranges are very difficult to find and I know the prices- I found oranges that were advertised on the floor as $5.99; however, I was charged %9.99 at the register. I live 30 some miles from the Costco in Wilmington, NC, so I'd burn the price of gas to make the return and ONLY after going back, taking pictures of the advertised prices on the floor, put up with long lines to wait for customer service and ONLY receive $4.00 + change in the end.
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Verified ReviewerUnapproval charge from costco lead to citi bank large bill and possible debt collection
A year ago, I let costco membership expired. I did not pay the membership fee and did not go to costco from then.
My info: Weiguo Xiang 1695 Parkline Dr., apt 25, Pittsburgh, PA My costco card has been thrown away long ago, so I do know info. However, Costco renewed my membership without my approval, and put the charge on a "Citi bank card". I never applied Citi bank card, and never granted Costco to apply one for me. Of course, I never received "Citi bank card", and never activated or used it.
Now Citi debt collector called that I owe them a sum of money (membership and delay fee) and subject to collect. I called Citi, and they kicked the ball back to Costco.
Would you guys right the wrongs. Please E-mail back or call at 412-757-****.
- Credit card apply
- Charging process
- Membership renew process
Preferred solution: Let the company propose a solution
Eyeglasses Nightmare
- Poor customer service
- Management behavior
Preferred solution: Let the company propose a solution
Thinking about shopping online at Costco? Don't do it. Bad idea.
Costco Wholesale may be reputable for having good prices and practically everything you would need, but their online services are incredibly lacking. I was looking for a decent laptop for college, and it seems like Costco had my answer.
A nice HP laptop, with some pretty decent specs. And it was on sale too! So, I went ahead and placed an order. At the time of this writing, it's been 2 weeks.
A VERY abnormally long time to wait for just a laptop. But here's the kicker: the order was actually canceled, I just received an email today about it. The reason for cancellation: out of stock. Hang the *** on there, Costco?
Out of stock? I don't know about anyone else, but when I place an order for anything, and even get a confirmation email about said order being received, I fully expect whatever company I just bought from to have enough of an item to fulfill my order. What's more, is that I even received an email notifying me that my laptop was "in process" of being shipped. So what the *** happened, Costco?
It really does suck, because the deal's gone, and there aren't any similar laptops for such a low price as I originally ordered.
I'm stuck with a very outdated laptop for college. You're *** up real hard, Costco.
Preferred solution: Deliver product or service ordered
ANOTHER meat product with E.COli bacteria!!!
Update on Costco concierge
Be aware at Costco checkout
Preferred solution: Full refund
Costco Concierge is misnamed
- Costco concierge
Costco selling used items as new
Costco Customer service Tustin, Ca
Worst customer service
Preferred solution: Full refund
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Never had that issue
I get Kirkland Costco lasagna often.
Since I happen to have some in my freezer I checked it out.
From my inspection I could see no possible way for a FROZEN pizza to leak. Best of luck buying a freezer.