Costco Reviews and Complaints
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Latest review first
I was yelled at the door heading out by nanette. I did not deserve that. I will not renew my or my familys membership and will post this
I was unaware that Costco had the convenience of a car wash at the San Juan Capistrano Warehouse and found it to be an outstanding value and experience. Our car is valued at over $60,000, was it a risk to wash the car through this fully automated process, I think not!...
Costco in Gig Harbor, Washington - Rude Workers and Walkie Talkies Blasting
I've been a long time customer of Costco, but I'm really getting tired of all of the rude and unhelpful employees at the Gig Harbor WA Costco, acting like they're doing me a favor to allow me to shop there. If you do the math and your a savvy shopper you can do as good or in a lot of cases better elsewhere especially when you factor the $55 just to get in the door. And at most grocery stores I shop the employees are extremely nice and helpful. I'm especially tired of standing in long lines at the door while a rude employee acts like I'm steeling something while they examine my basket and receipt, I've never had to do that at Safeway. But my biggest pet peeve is the employees radios they wear on full blast! It's especially fun when they're all standing around in a group not helping customers and 5 radios are blasting at the same time. There is no reason for this, trust me not one customer in the store wants to hear this annoying sound! Costco can afford to buy headphones for each of these radios... Its rude and extremely detracting. I'm seriously contemplating returning my membership after many years and tens of thousands of dollars!
Reason of review
Poor customer service
COSTCO GETTING MORE CROWDED AND DIFFICULT TO SHOP
Costco is now putting pallets at the front of their stores where people are waiting in line for their turn at the registers. You can't move, can't navigate, arguments are breaking out, everyone is tense and the carts are backing up into the aisles so you can't bring a cart to shop between the pallets. Why doesn't Costco see this? It is so obvious they are making the shopping experience brutally uncomfortable. I thought Costco cared? I spoke to a manager at one store and he looked at me like I was from Mars saying, "Do YOU have a problem right now?"
Reason of review
Poor customer service
Employee Behavior Review
I would like to file a complain on edna an employee for refusing to allow my son to use the restroom when he needed it really badly , Sunday 24 @ 5:55pm Industry #679 I am a member at costco My name is jose l abarca contact me @ 3234768333
Pork Ribs Review
I bought $30.00 worth of pork ribs because Costco always had the best. My guests and I just had the most stringy, meatless,& absolute gross ribs we have ever eaten. I am surely pissed to have paid for the right to shop there. To top that, one guest was Steven Hungary, a brother in law and executive chef from Denver!! Thanks ***!
Disrespectful Manager Review
I had a very bad experience with manager Tony at chantilly crossing lane Costco. This gentlemen was very disrespectful and had a very bad attitude. I felt like I was being attacked when I asked him a simple question. I am an executive member and frequent costco at least 3 times a week.
I have been going to the Costco in Alhambra for a quite a while now and the workers there are usually very friendly and nice but my visit to Costco today has left me very infuriated. My mom told the employee, Reyna (since 1988), at the cashier that she wanted to get a...
Costco ----rude to 81 year old with cane
My mother, daughter and I visited Costco at the Myrtle Beach SC store this week. Not being members I stopped at the desk for a visitor's pass while my mother and daughter waited at the door. The attendant checking as people exited, told my mother that she was standing on her matt ( a rectangle piece of rubber). My mother moved not realizing she was standing on this lady's matt due to the fact that she has neuropathy in her feet due to chemo. Also my mother is 81 years of age and was standing there with a cane. Needless to say, we will not be visiting or joining this store. Pat the attendant can keep her rubber matt.
Costco - Wireless Advocates dishonest and rude
My wife bought a phone without thinking from Wireless Advocated. Every cell phone company has a 1 month return - not wireless Advocates at Costco. My wife came back after 10 days realizing she made a mistake by buying from them. They told her to come back on Tuesday when the original salesman was back. That was 15 days and they said there we would have to pay through the nose to cancel now. This scam and many other scams are used by these crafty salesman. The view you as marks! This happened in Puyallup and apparently everywhere else.
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