Costco
Reviews and Complaints
Credit on Account Missing
Preferred solution: Full refund
Cancelled order, then out of stock
Preferred solution: Deliver product or service ordered
Not receiving citi credit card
Meat Review from Huntingtown, Maryland
The last 3 times I have bought meat pork and ground beef i get it home and its bad and only to find out they have double and triple labeled the meat. I spoke with them on Friday after i brought up 3 packages this way and the CS lady said this wasnt the first time she has dealt with this problem.
Well hello tell the store manager and fix the issue. Someone can get very ill and possibly die from bad meat. And to top things off its against the law and is a health code violation.
Think i might be calling the health dept on monday. So once again i will be back at costco today to return meat again.
The breathtaking decline of quality at Costco
I am continuously amazed at the level of abuse Costco dishes out to its customers and yet they seem oblivious to all the evidence that this corporation has nothing but contempt for its customers. Over the last seven years of shopping there I have been amazed at the constant downsizing of products, deceptive repackaging schemes, and lowering of quality of all food items in the store.
All as the backdrop for relentless raising of prices to boot. Years ago the quality of meat was very good to excellent, at a price, but the pork chops now have a mildly soapy flavor, the boneless chicken has numerous bone slivers and pieces in it making it imperative to chew very carefully to avoid swallowing and possible medical consequences. The ground beef and Bison has been cut with so much liquid it is squishy when squeezing the package and causes bowel and intestinal problems to boot. Also the Costco prepared food items on site like tuna salad ,chicken soup and others have often caused cramping and other problems soon after eating.
In looking at the ingredients to try to determine what could be causing the problems one is struck by the sheer number of unpronounceable chemical ingredients in these items, especially all the baked goods. I see the worst oils, all hydrogenated types, etc. No wonder there is a basic crisis in health and of course Health care in this country.
I can't believe how many of the non food items I purchased over the years (no doubt made in China) which seemed a good price at the time lasted a matter of weeks before stopping working or broke prematurely and in some cases were not fit for the intended use and thrown away almost immediately.
The clothes, which used to be high quality for the price are almost all super thin, see through 100% percent polyester *** that look horrible after the first washing and literally have to be tossed after not many more. Also, I have caught many items either out of date or close to expiration....many, and I check that before buying food items now. The repackaging and downsizing of amounts has really been breathtaking over the last 18 months; the amount of deception being practiced is shocking. To me, all of this (I could go on longer) is simply evidence of a corporate chain with nothing but contempt for the intelligence of its customer base it is remarkable so many people continue shopping there.
I used to spend 250 to 300 dollars on trips there, but I have found better prices and far higher quality at competing stores in my area on many many items and now go to Costco infrequently and spend little. Finally his will be my last year of spending 55 dollars a year for the "privilege" of shopping at this scheming, arrogant and conscienceless retailer.
Removed all the Trash Cans? Really Mr Jelinek?!
Talk about the wrong solution to a very small problem. Which pencil head at corporate championed the idea that Costco should remove all the trash cans from the gas station?
Mr. Jelinek, I expect better judgment from you. Not every idea is a good one.
There's never been any area to clean your windshield or check the air in your tires or get some air; you have to beg the surly dude in the tire center. Now, they won't even let you throw away the napkin that you used to protect yourself from the filthy germy gas handle and key pad.
Come on Costco, every gas station on the planet provides trash cans. You are supposed to be a MEMBERSHIP CLUB. You are supposed to give us the illusion of being special! This really sends us the message that we're truly, plainly, just revenue delivery systems for your corporate bottom line.
I'm not even going to get into how environmentally irresponsible this is.
Short sighted decision if ever there was one. Dumb, Dumb, Dumb.
Short Review on April&nbs-04:00;14,&nbs-04:00;2016
Costcos online fraud
bought food item online they gave me a tracking number ups that went no where
never shipped from ups and blamed me and said i stole it and go to my neighbors house to check and see if they got it but it never shipped the proof is in the tracking number, the item is still in stock online and no back order is present and has never been back ordered to date by the customer reps, they keep on giving me the run around said will ship again 2 days than 4 days and than 5 to 7 this has been going on with multiple customer service reps because you dont get the same one every time, it takes weeks for your credit card to give the money back because of costcos fraud
- Great price
- Very rude
Preferred solution: Full refund
Costco Delivery Service Review from Burlington, Washington
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Verified Reviewer | Pittsburgh, PennsylvaniaThe Ignorance of Costco
Short Review on July&nbs-04:00;08,&nbs-04:00;2016
Forget service here
Wireless Advocates Mistake is costing me early termination Fees with Srpint
Even the otter box installation on my cell phone failed twice. One time I have to buy another box and returned the old one.
Second time I have to do the same. I don't understand why they just simply exchange it rather then make me wanted to falsify the product...
I noticed that in my account called sprint and they said they can't cancel it has to be costco who can cancel. So I called the costco wireless advocates and finally they cancelled the account. But it was too late. Sprint said since the account is cancelled outside of 14 days policy there is an early termination fee.
I am trying to get that reverse for the phone number and phone that was never turned on but getting run around from both costco and wireless advocates. Please help.
There has to be some lawer or class action against them. This is unethical.
- Shopping there until
- Price
- Termination of product availability
- No expert to answer question
- Have to wait at checkout
Preferred solution: Full refund
Costco Customer Care Review from Miami, Florida
Why pay this company a membership fee to be treated poorly and get horrible service. My wife was not allowef to purchase with my card on her day off.
I have a hard time finding fruits made in USA. Many items are old and expired. Walk a mile to park and anything to buy. Buy more than you need.
Food gets old and rotten. Wait forever to check out. A bunch of workers walikng around but no cashiers. Then be treated likd a criminal to lrleave the store.
Limited selection, high prices and overrated.
Costco sucks! Will never go back.
Costco Cashier Review from Hazel Dell, Washington
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No kidding. I haven't received my card yet and each time I call I get a different timeframe.
I'm trying to buy furniture that is in stock at the store right now but will lose the rewards. I've contacted Costco and Citi and everyone apologizes and says be patient...sure, while I'm the one out of rewards!
Thanks but no thanks Costco. We have a Sam's Club here that we may be frequenting a bit more.