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Costco - Poor Quality Food Review from Streamwood, Illinois

Ate at Costco for the first time today and it was the worst food ever!! I could not believe that the good quality food they sell in the store is not the food that they serve in the dining area! For example- I would think since they promote the VitaMix and give free samples, that they would serve the fruit smoothies at the dining area from that... Instead it's processed *** from a slushy dispenser machine. Yuck! I excepted the chicken ceaser salad to be like the ones I've purchased in their fresh deli section.... Instead it was packaged like a horrible pre made salad from Jewel! Processed chicken, old lettuce and dressing that was terrible, and I love Ceasar dressing! How that could taste bad was unbelievable! My suggestion would be to take the products you serve at the store to be the products you feed the consumer. We might even by the VitaMix because the fruit smoothie tastes so good and fresh, instead of returning it for my money back!
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#520336 Review #520336 is a subjective opinion of poster.

Costco review in Lanham, Maryland: RUDE WORKER

I visited the tire department at the Costco in Lanham, Maryland on Sunday, August 3rd 2014. I encountered a very miserable rude woman working the counter. It's really a shame that a store would have someone like this dealing with the public. My problem I had with this wicked woman is that she didn't smile, no eye contact and just a rude tone. In 2014 with with "customer service" being the buzz word, it's really a shame that Costco would employ a person that taints their name. The cost of the service was supposed to be 395.00, but I went to Pep Boys where they care about their customers and treat them with respect. I paid 100.00 more, but the customer was excellent. I will post about my bad experience at Costco on YouTube, Facebook, Twitter etc. I'll also post about my good experience at Pep Boys.
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#519854 Review #519854 is a subjective opinion of poster.
When visiting the Costco store at 3836 Richmond Ave Houston, TX 77027 on Aug 2 at 3PM, my wife was picking up a DryErase Board to put into her shopping cart, when the entire box of metal framed boards fell onto her right foot causing her severe pain due to which she...
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#518837 Review #518837 is a subjective opinion of poster.
Loss
$5000
Tags
  • Costo

Costco review in Lewistown, Montana: Review about Bad Customer Service

Twin Falls Costco Tire Center service is awful. They are in no big hurry to get the job done waited for the second time in last month for over an hour and a half for a rotation and second time for a screw in tire. Watched them just slow poke around and a few of them took more than 2 breaks in a half hour. Very poor customer service.
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#517836 Review #517836 is a subjective opinion of poster.

Costco review: RUDE CUSTOMER SERVICE

Never have I ever been to a place with such horrible customer service. They were so rude to me and back talking to me making me feel awful and that is why I'm never returning to Costco again. When I was walking away I could hear the cashier talking bad about me to the customers in line behind me. I had a cart full of groceries and couldn't ever purchase them because of how pissed I was. I left with nothing but disappointment and anger towards Costco and their horrible customer service. I will never return back to costco and will be ending my membership with them and going to register as a member at sams club.
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5 comments
Anonymous
#880462

Went to the costco in Alhambra today, customer service is bad, tried to ask a black young man for direction of an item, he pretended didn't hear me. Why would Costco hire such rude workers?

The other young woman told me w/ a blind mood, it feels like I owe her something, no courtesy at all. :(

Hasini
#873049

I am absolutely certain there is a lot more to this story.

Anonymous
#856896

I think you were paranoid.

Anonymous
#851630

I rated this review as unhelpful because you did not provide any details to support your allegations

Anonymous
#851617

same stuff. same customer.

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Review
#517786 Review #517786 is a subjective opinion of poster.
Service
Costco Cashier

Costco review: RUDE WORKERS

THIS IS NOT MY FIRST EXPERIENCE AT COSTCO WITH RUDE CUSTOMER SERVICE. YOUR POLICY SUCKS AND SO DO YOUR WORKERS. I WAS PURCHASING OVER $100 WORTH OF FOOD THAT WAS MUCH NEEDED BUT ENDED UP NOT BEING ABLE TO PURCHASE A THING AND WALKED OUT WITH NOTHING. THE CASHIER HELPING ME AND THE PERSON PUTTING STUFF IN CARTS WERE BOTH ABSOLUTELY RUDE AND ARROGANT AND JUST PLAIN AWFUL. I WILL NEVER RETURN TO COSTCO AND I WILL BE TAKING MY BUSINESS ELSEWHERE, MAYBE LIKE SAM'S CLUB. I WILL BE ALSO TELLING MY FAMILY AND FRIENDS ABOUT THE HORRIBLE SERVICE AND COMMENTS BY COSTCO SALES PEOPLE. SALES PEOPLE ARE NOT SUPPOSE TO MAKE CUSTOMERS FEEL BAD AND BE RUDE TO THEM. WHAT EVER HAPPENED TO THE CUSTOMER IS ALWAYS RIGHT?!! SHE EVEN BAD MOUTHED ME TO CUSTOMERS BEHIND ME IN LINE. I WAS SO ANGRY AND STILL AM TO THIS DAY OF COSTCO AND THE WORKERS WITH BAD ATTITUDES. I HAVE NEVER BEEN TO COSTCO AND HAD A GOOD EXPERIENCE AND I KNOW I WILL NEVER EVER EVER EVER RETURN TO COSTCO AGAIN!!! EVERY TIME COSTCO COMES UP I WILL BE TELLING PEOPLE OF THIS HORRIBLE OR SHOULD I SAY HORRIBLE EXPERIENCES I'VE HAD AT COSTCO AND NOT A SINGLE PLEASANT ONE!!!!!!!!!!! I COULD GO ON AND ON ABOUT THIS BAD EXPERIENCE I'VE HAD AND AS WELL AS OTHERS BUT I THINK YOU GET MY POINT.
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4 comments
Anonymous
#978295

Sorry you can't do whatever you want and you must obey the rules.

Hasini
#873052

The fact is that this is just a poorly written report that provides no information at all. She may or may not be justified but I am guessing - not.

Anonymous
#860934

You have to be a member ...evidently you weren't, so they wouldn't let you purchase anything.

Anonymous
#872142
@Tolerance

This person does not specify the reason they were not able to make a purchase, so don't assume they are not a member. There are other reasons for not being able to make a purchase.

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Review
#517784 Review #517784 is a subjective opinion of poster.
Service
Costco Cashier

Costco review in Woodstock, Georgia: Review

What is wrong with the customer service at costco in duluth ga?? How is a worker there going to yell and threaten to get my membership information and kick me out of costco?! I was speaking to one of my family members and a guy that works at costco was called because the guy who was at the register needed a key and he said with an attitude "what did I say?" I said I wasnt speaking to him and he said I better watch my attitude and that because he has a "key" to the register that I better listen to him?! If this is the kind of people that costco is hiring then I have no intentions of ever being a customer of costco ever again! Good job losing loyal customers costco
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1 comment
First B
#850361

I somehow have a feeling there is more to this story than you are telling.

Review
#517585 Review #517585 is a subjective opinion of poster.
I am unsatisfied with the treatment my daughter received at the Temecula warehouse.. She was running an errand for me getting gas and returning something to the warehouse and texted me if i would like the strawberries. I told her to get the berries and she was...
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10 comments
Anonymous
#1412648

The policy is retarded. Give your card to whoever the heck you want. Costco can suck a fat chode and so can all the toady commenters here

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Review
#517383 Review #517383 is a subjective opinion of poster.
Service
Costco Cashier

Costco review: No price on book America

Will Costco never learn about making customer angry! I went to purchase book America and 2 other customers were buying it also. All the other books had prices on them except AMERICA, hoping that no one would buy it. How sad is that--this is not Germany under Hitler--what person at Costco thinks they should burn our books--we are not quite a communistic country yet but getting close. The hippie's son is a communist and the CEO of Costco has had a wonderful following. I cannot believe how the price have gone up recently, lamb chops, pork ribs and everything. I have been your customer for 20 years will give you another chance but my attitude and enthusiasm for you has certainly changed. Do you know when to stop with this book America, the movie was wonderful and the total truth about our world today, why don't you open up your eyes. Coldwater Creek just went bankrupt, you could do the same. Do not pick my books for me!
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4 comments
Hasini
#873058

Are you saying that no company CEO should have any political opinion? Or they should just have the opinion you agree with?

That's one of the great things about living here, we can believe what we want. You actually are the one with the problem.

You think everyone has to agree with you. That's not how it works.

They weren't burning the book, they were in fact selling it, you just couldn't find the price.

Anonymous
#853818

How does this make any sense? Just because the book didn't have the price on it, you now compare it to Nazi Germany?! real reasonable arent you?...smh

Anonymous
#850184

The CEO of Costco is a social political liberal who recently, at his own residence in the Seattle area, hosted a dinner for visiting Barak Obama. That should tell you everything and anything you ever want to know about Costco.

Anonymous
#929006
@Used to be loyal customer

That's a good thing :)) and also for the person who wrote this complaint next time just take the book to the cashier when you paying for the rest of your groceries and ask her/him to do a price check for you.

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#516947 Review #516947 is a subjective opinion of poster.

Costco - Overdue Products Review

I have been frequenting Costco for years, since 2007. I went into Costco to do my monthly grocery shopping and came home with two bags of expired stir fry mix. I didn't notice until of course I got home but really 4 days after the expiration, that's horrible. I want to know who is managing the Stockton Costco. I expect more from a company that has a yearly fee. and as a side note I do not buy milk there any more BC last month I purchased their two gallons of whole milk that was supposed to expire early the following month and I opened the second container that following following week and realized that it had gone bad. It makes me think Customers miss stock items and instead of the employees tossing the refrigerated goods that were left out. They are putting them back on the shelf. Which by now doesn't surprise me. You have been warned!
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#516601 Review #516601 is a subjective opinion of poster.