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I purchased an Oster Microwave oven from the Costco Warehouse in Frederick MD for my son to take back to school with him. He did not open the box until he was back at his apartment in Huntington WV. When he opened it, the entire glass front of the Microwave Oven was...
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4 comments
Anonymous
#994473

Costco has one of the most generous return policies you will find anywhere. However, you do have to return it to a warehouse.

Even though your son had dropped it, chances are they would have accepted unless they could prove it was damaged by the customer. I'm not condoning such dishonesty, but I do believe that is how they operate.

Keep in mind that the return policy varies on the type of product. Electronics for example have only a 90 day return policy, whereas most other items are up to 2 years.

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Review
#458569 Review #458569 is a subjective opinion of poster.
Loss
$64

Long long wait for pizza slice at Fresno Costco ... never did get it.

Costco really just needs to get out of the food court business. If they can't run it right, why do it at all? Nothing like a friday night after a long work week, and then being treated like an *** after waiting 20 minutes in line for a slice of pepperoni pizza, the fellow says there is none and that i have to wait, but as I witness for 15 more minutes, there was no effort to even put in any more pepperoni. I got my money back after a tense yelling at who i was told was a manager, although I know that was a lie. They just aren't set up to do that kind of business. I am contemplating never shopping there again. I am also considering getting my money back on my membership. If they don't want to do it, my brother's law firm can start sending letters. It will be an expensive amount of money their lawyers will spend to not refund me my 55 bucks, or whatever it is. I have had it with Costco. This *** at the food court happens a lot, and a lot of people are getting sick of the poor service, and treatment of customers.
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3 comments
Anonymous
#762901

As busy as costco food court is, they were unable to make pizza for 15 minutes? I saw them return a membership at the refund counter no questions asked.

The person just gave them the card and they gave them their money back. No lawyers involved hahaha funny.

Anonymous
#745509

Are you even old enough to have a membership, judging from your attitude I doubt this.

Anonymous
#743139

You're getting rid of your membership because they didn't have fresh pizza cooked? Don't they have "take & bake" pizzas that are the same ones they serve?

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Review
#458045 Review #458045 is a subjective opinion of poster.

Tired of Costco dogs.

Generally, we enjoy going to Costco in Union Gap, WA; however lately we have found that the hotdogs at the food service have gone downhill. Sure, it is only $1.50 for a hotdog with a drink, but the dogs have really hit a lowpoint. I'd rather pay twice as much and get food fit for human consumption. When you *** into the dog, fat squirts out and the 'bun' turns into mush in your hand. When is the last time the store manager has eaten one of these? Come on people, don't insult us in this way! Stop sacrificing quality for quantity.
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2 comments
Anonymous
#857993

I got an idea....stop buying the hot dogs! Glad I could help.

Anonymous
#741647

Try the polish sausages , they are much better, same price. :)

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Review
#456287 Review #456287 is a subjective opinion of poster.
Service
Costco Manager
Most of the time I purchased the whole 40 lbs case at Burnsville and Eden Pairie, MN branches. The last purchased was at Eden Pairie, MN about two months ago. I must always call to confirm if it is available before I go there. Every time I called, It was out of stock....
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1 comment
Anonymous
#738762

They will refund your membership price with no questions asked. Go for it and good riddance.

Review
#456243 Review #456243 is a subjective opinion of poster.
Service
Costco Manager
Why is Costco's membership not all it is cracked up to be? For starters most of their items are over priced at retail prices. When in actuality they claim to be a wholesaler. Another issue I have with Costco is the fact that they accept no other credit card except...
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7 comments
Anonymous
#828186

Clearly this OP is just plain dumb.

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Review
#454394 Review #454394 is a subjective opinion of poster.
Let me start by saying we LOVE Costco and spend a great deal of money there every month. It's an hour and a half drive to the nearest Costco. My complaint is only regarding the Tire Service Center. Since appointments can't be made to get our Costco tires rotated, we...
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2 comments
Anonymous
#978319

You got there 22 minutes short of being there first thing in the morning. Did you think there would be no one else ahead of you?

I'm sure "first thing in the morning" means you had to wait almost no time. What happens when you want to see a movie and the show if sold out?

First come, first served.

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Review
#453385 Review #453385 is a subjective opinion of poster.
Tags
  • no appointments
I buy candy to sell at work and give all money to March of Dimes, after they called all management to the checkout they told me if I didn't have a coupon they were not going to give me the coupon price, what bothered me is the aggressiveness of the management, and they...
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6 comments
Anonymous
#742102

dum dum(assuming they are telling the truth and did not take being told no a rude) it is not about the accepting of coupons or not but about being talked to rudely.

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Review
#451533 Review #451533 is a subjective opinion of poster.
Tags
  • March of Dimes Babies
I bought a 50in LED flat screen from costco and it stopped working yesterday. I took it back to costco cuz its still within the 2yr guarantee. 1st- costco doesnt guarantee it - you have to call the costco concierge service (what a joke). They wont help you until you go...
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36 comments
Anonymous
#1504061

Walmart will give you better customer service for sure!!! Their concierge service is just a device to make you go away. AMAZON NEXT TIME BYE BYE COSTCO!!!!!!

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Review
#451485 Review #451485 is a subjective opinion of poster.
Loss
$549
Pharm tech tells me that a new law says I have to have my I.d every time I get a prescription and it has to be photo copied each time. She says this loudly so others are are looking at me like I just rob the place. So I ask for document on this law come to find out its...
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1 comment
Anonymous
#836836

That is the law.

Get over yourself.

Review
#450562 Review #450562 is a subjective opinion of poster.
Service
Costco Manager
I buy a great deal of wine from Costco, overall very happy. Today the description of a Pinot Noir lead me to buy it and for $17.99 I expected it to be close the description, it was not even close. I called to find out if I could return it or exchange it and was told...
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1 comment
Anonymous
#736627

It is illegal for stores to do returns on open tobacco products and alcoholic beverages. It is not the clerk's fault at all.

Review
#450500 Review #450500 is a subjective opinion of poster.
Loss
$18