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I have order a matress on may 29, 2018. order status shows shipped on 5/31/2018 and scheduled delivery on 6/4/2018. but until now no update.

When I called and live chat they said "we dont know (simple answer)". I asked this is not exact answer I am looking for. So they kept hold for 30 mins on call and they again came back and saying no update on this and we will reorder it if you want. I said ok.

But they did not do that too.

I tried to call the fedex also with tracking number, but they are saying it did not came to us from costco itself.

I tried to call the fedex also with tracking number, but they are saying it did not came to us from costco itself.

Product or Service Mentioned: Costco Shipping Service.

Reason of review: Problem with delivery.

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