My Mom, my sister and I were shopping in Costco as we frequently did. I was 13 and my sister was 11. My sister and I were picking out some items like dvds and large pillows. We were shopping alone at this point.
In the electronics section, we found a lone shopping cart and put our items in it. We shopped around for a few minutes. I noticed the handle of the cart was wet and sticky but what I hadn't noticed immediately was the blood. Wet blood on the handle, on the metal bars, all over. It smelled of blood. It had the texture of blood. It was on our hands, where we had touched the cart. It got on my sister's face. It was absolutely horrifying.
We found our mom and we went to customer service. They gave us wet napkins. They told us to go to the bathroom to clean up. While we did they took the cart into the back. Rather than explaining why this would happen or trying to help they were more concentrated on hiding the cart.
We left costco. My mom called customer service soon afterwards. There was blood on my sister's shirt. They told us to send the shirt in for "testing". We did. They admitted it was blood and did nothing but send the shirt back to us. It had been washed and the blood stain treated so it was barely there any more.
They offered no insight as to why this would happen. A lawyer representing costco called us and was very nasty. My mom said she might open a lawsuit against costco. She told us "good luck trying."
My sister is sick and has a compromised immune system. This situation put her health at risk.
Costco is a disgusting company and I am glad to have finally gone public about this.