State: California Product: Costco Customer Care Clear all filters (24 of 145 reviews match)
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1.0
Details
Yesterday, 10/12/19, after I entered Costco with our 6 week old infant in car seat placed in a cart, I pulled the cart off to the side when a cart attendant named Branden/Brandon (not sure which) was pushing a line carts almost hitting my cart with my baby in it just...
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5 comments
Sandra C
#1773454

She's the only one that ever had a baby. Get on your knees and now down to her.

Get over yourself lafy.

The only one who thinks your kid is special is you. The World is not going to revolve around you or your funky looking kid.

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Review
#1678736 Review #1678736 is a subjective opinion of poster.
Service
Costco Customer Care
Pros
  • Products
Cons
  • Poor customer service
  • Rudeness
  • Disrespectful
Reason of review
Poor customer service
Preferred solution
Hire respectful workers
1.0
Details
I recently need to buy something from Costco to prepare for my travel home. Since I am not a Costco member, I asked my friend to help me buy the items. After reconsideration, I decide to return part of the items. My friend is pretty busy during the weekdays, so I grab...
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2 comments
Anonymous
#1757740

It sounds like you are from a different country. Some individuals discriminate.

It sounds like you got one of those types. Management should not allow such behavior.

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Review
#1636575 Review #1636575 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Costco in Folsom, California - Bad taste of milk

4.8
Details
This most recent was purchased on 05/5/2019. The milk tastes sour. We bought milk from Costco few days ago as well and after 2 days it was Like yogurt. This has happened to us 4-5 times. Definitely not gonna buy milk from there.
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Review
#1531395 Review #1531395 is a subjective opinion of poster.
Service
Costco Customer Care
Waiting at the optical department of Costco is frustrating, waste of time, and disappointing. The only thing I needed from them at that time is to pick up my order, nothing else. During the time I waited, there was a 5 seating capacity bench, and that is it. Based on...
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Review
#1510926 Review #1510926 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Long wait time

Costco in Santa Clarita, California - No more pie ??

We have been members for a long while. Watched lots of changes, but your decision to discontinue making pies simply floored us when it comes to stupid corporate decisions. It's Superbowl weekend and Valentines around the corner. Here's your sign (STUPID)
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Review
#1463403 Review #1463403 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service
Recent trip to Costco, I was carded at exit/entry to food court! To buy a $1.50 hotdog. This has never been the case before, I asked to see the Manager, to no avail, she reiterated that it was store policy, I was not pleased. I was a member of Costco for about 5 years,...
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1 comment
Anonymous
#1621537

It clearly states in the terms and conditions(in the paperwork you signed when you became a member), you must present your card when entering. If you don't like the rules then don't shop there.....

Review
#1416510 Review #1416510 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Policy
Preferred solution
Let the company propose a solution
Costco employees complain about customers who feel a sense of entitlement. They’re exactly the same. I’m not a big fan of Costco obviously. I don’t understand why they have staff at the exit door counting your items and ticking off your receipt, really! With most...
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2 comments
Anonymous
#1592555

So What do you Want Costco to do about that?

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Review
#1394010 Review #1394010 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service
1.0
Details
I disagree with Stephanie action to block me to shop on Costco.com on electronics. Since July 2017 my Costco online shopping have been block! It's call cyber bullying and harassment of customer who did nothing wrong except following the return policy of Costco. Please...
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2 comments
Anonymous
#1585368

I would block you on my website, too.

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Review
#1385963 Review #1385963 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Order processing issue
Preferred solution
Please unblock my shopping on Costco.com would be appropriated and appreciated.
1.7
Details
We are in your elite customer list Costco. On our way out the door my husband noticed a kid outfit was damaged. He is told to get in a 20min line to return it. While I wait in this return line he thinks he can grab the new item runs to get it. No you have to go to...
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1 comment
Anonymous
#1566844

Some years ago, I visited the Costco in Redmond, Washington (home of Microsoft) and many of the customers were "elite". Next door to God.

Sounds like you.

If you don't like it, stay away. You will not be missed.

Review
#1363278 Review #1363278 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Order processing issue

Contact Costco Customer Service

Website:
www.costco.com
Mailing Address:
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

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Costco reviews
1.0
Details
I was walking inside Costco a I saw a white girl talking with a friend and didn't asking anyone for membership cards,but as soon as me and my Dad came in she asked us for one!!! {{Redacted}} I didn't pay attention but she send someone to follow us!!! Does this...
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7 comments
Anonymous
#1542333

I think they asked for your card because they knew you had poor grammar.

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Review
#1323684 Review #1323684 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service