I placed an online order with costco for a generator and after 2 weeks I recieved an email stating that my order was cancelled. I recieved a $100 costco credit for my troubles.
I really needed the generator at the time but due to their delay, my alternative store(home depot) ended their sale on the same generator and it was now near double in price. I called costco to complain and I ended up getting them to agree to honor their price on the generator if the item came back in stock within 90 days. Well the item came back in stock and they now refuse to honor the original order price stating that the $100 gift card was the issue.
The delay in getting me the generator was what the card was for. What a horrid company, NEVER doing business with these idiots again.
Product or Service Mentioned: Costco Gift Card.
Monetary Loss: $400.