Kapolei, Hawaii
3 comments
Not resolved

On 5/13/16 i bought a pizza from your Ka Uka Costco in Hawaii.The clerk Bryan B.

Related: Costco Cashier Review from Hazel Dell, Washington

gave me 0.47 instead of 0.58. He gave me the tax charged. Had to wait until he acknowledged me so i can get my correct change. Took 5min because he kept forgetting.

Then he gave me the wrong change again! No apologies as i yelled at him this time while he just gave me a *** blank stare. I just told another cashier just forget it. No apologies or manager responding.

You guys hire idiots that can't read the change given on the receipt. And when they're wrong they still can't do it correctly. Nobody stepped forward to correct this. I still haven't received my correct change.

After this i'm putting pics with this story on all my social medias that Costco hires idiots if i don't receive a decent reply.If i was given a free item, or even the money correctly due to me no problem, you guys just pocketed the difference.

Review about: Whole Combo Pizza.

I liked: Food items offered.

I didn't like: Horrible customer service, Poor customer service.

Review #848532 is a subjective opinion of a user.

3.2
Exchange, Refund and Cancellation Policy
Location
Website
Product or Service Quality
Customer service
Ease of Use
Layout of Store
Value for money
Price Affordability
Staff
Diversity of Products or Services
Discounts and Special Offers
Warranty
PRODUCT OR SERVICE Costco Cashier
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Costco?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Bitche, Grand Est, France #1333735

Wow. Unbelievable what people will complain about.

Hope you can still pay your rent now.

Anonymous
#1164913

Are you seriously making this big of a fuss over eleven cents?If you're that hard up you probably shouldn't be buying a luxury item like pizza anyway.

I understand wanting your correct change back, but getting this upset and calling the cashier names is just out of line. I highly doubt anyone is going to pocket your eleven cents, either.

I'm sure it was an honest mistake, which everyone makes, and got blew it out off proportion which flustered the cashier thus causing him to make additional errors.If I were a manager at this store I would certainly respond to your complaint: by escorting you out and canceling your membership.

Anonymous
#1160432

Lol!They dont give you change by looking at your receipt.

And I highly doubt anyone is interested in pocketing your few pennies, if indeed you were given the incorrect change.It is not worth the manager's time to respond to either, unless of course your nonsense behavior at the register was grounds to remove you from his store.

You May Also Like

Costco - Rotten chicken leg quarters Costco "...when I opened the chicken casserole that I just bought to cook I felt a terrible smell .Also the meat looks old and rotten..." Read more Costco - Damaged 60" Samsung TV set right out of the box; unable to get further assistance due to being outside of the "90 day return policy" window for electronics... Costco "I would like to ensure that all fellow Costco Members and consumers are aware of the lack of customer service and assistance when dealing with products that are damaged/defective straight..." Read more Costco - Natures Domain Costco "After buying this food for my dog before Christmas she wasn't eating very well..then she started vomiting the food..then bile..followed by diarreaha.blood in urine.not acting her self..increased fluid..no food intake..took..." Read more Costco - Member Ship manager yelled and threatened to call Police Costco "Dear BBB, Today (4/5/2014) I visited one of your Costco warehouse stores (1320 S. Route 59, Naperville, IL 60564-5944) in the morning around 10am. My primary purpose was to get my..." Read more Everbuying - Everything arrived fast and in great condition, all good. Everbuying "I have just received the products i have ordered from Everbuying. I have no issues, everything is in good condition and corresponds the description on the site. Ordered a smartphone..." Read more Ford - Dual exhaust transmission faculty Ford "To ford, My name is Cherrelle Reed.i am a repeated ford customer.My father is Stevenson Reed and we have had several fords.i have recently purchased a 2014 ford focus at..." Read more Burger King - Do not ever eat there unless you want to get sick...! Burger King "I stopped at a Burger King and I had planned to go to the drive-thru however there were about 10 cars in line and I was in a hurry as..." Read more Cienega Med Spa Reviews are PAID for Cienega Med Spa "RUN! Cienega Med Reviews are PAID FOR Cienega Med Spa pays for its reviews. Because of this, you should not trust ANY of their reviews. They offered me a $10..." Read more