State: Colorado Product: Costco Customer Care Clear all filters (4 of 145 reviews match)
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Costco in Campion, Colorado - Njoy sugar & creamer no longer available - ft worth tx

4.0
Details
I couldn’t find njoy sugar & creamer after buying for over 10yrs. Was informed by employee in red vest that they no longer carry it. Fort Worth TX
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Review
#1454422 Review #1454422 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service

Costco in Denver, Colorado - Parmesan Garlic Bread

WHY HAVE YOU QUIT MAKING IT?????? IT IS THE BEST BREAD EVER ! ! PLEASE CHECK I'M SURE I'M NOT THE ONLY ONE TO COMPLAIN... MAKE THIS BREAD!
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#1452342 Review #1452342 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
discontinued making Garlic Parmesan Bread

Costco in Aurora, Colorado - Great company

4.8
Details
I've dealt with Costco for over 15 years. I've returned items, I've brought back items spoiled. Never has a customer service worker being rude. I've always been helped in a satisfactory and pleasant manner. I really like Costco and would recommend them to everyone.
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#1442920 Review #1442920 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Good customer service

Costco in Littleton, Colorado - TERRIBLE customer service. Don't believe the hype

2.0
Details
I wish I never took advantage of a black friday appliance deal with Costco. I bout 4 appliances and the refrigerator was the ONLY one what was not working. I was told I have to wait 8 WEEKS for a new one. They took my old one. Every time I call I have to wait 64-78 minutes on hold. Go to Lowes or Home Depot. This was a bad bad bad experience. Costco does some things well. THIS is NOT one of them. Run and run fast. This has been nothing but a long drawn out nightmare. I would not recommend this option to buy appliances. When something goes wrong, you have no options but to wait.
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#1147683 Review #1147683 is a subjective opinion of poster.
Service
Costco Customer Care
Cons
  • Suffering and hardship
Reason of review
Poor customer service
Loss
$1600
Preferred solution
I want what I paid for weeks ago. A WORKING refrigerator

Contact Costco Customer Service

Website:
www.costco.com
Mailing Address:
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

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