Was there today to get new tires on my car. Was told it would take one and a half hours I was ok with that.
My appointment was for 12:00 so came back at 1:30 and car hadn't been touched. Went and sat down and waited and waited. Was never asked once what car we were waiting for. At almost 3:00pm they asked if anyone owned a Toyota and I said no but was waiting for my Dodge Journey and that my appointment was for 12:00.
He then went to check and came back with my keys and never even said sorry for the wait or anything at all.
The tires and price were great but an almost three and a half hour wait was just too much. I'll never buy tires there again.
Product or Service Mentioned: Costco Car Part Replacement.
Reason of review: Order processing issue.