I have been a Costco member for 25 years. I recently returned an item without a receipt and even though I have a Costco credit account they would not refunded to my account but instead gave me a Costco Cash card in the amount of $650
The Costco Cash card says it is the same as cash and not to lose it. Mine was stolen from my purse. As soon as I realized it was gone I called Costco gave them the cash card number and they informed me that the card has been used at another local store by another Costco member.
We could identify the Costco member who used the stolen card they could identify when and where he thought the items that refuse to give me any information about him.
Costco would rather protect a member using a stolen Costco Cash card then protect the rights of the person the card was stolen from.
Beware of the costco cash card. Costco is currently promoting a campaign to use the costco cash card but it offers absolutely no protection to whoever purchases the costco cash card.
Product or Service Mentioned: Costco Credit Card.
Monetary Loss: $650.