Product: Costco Cashier Clear all filters (89 of 89 reviews match)
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Costco in Hayward, California - The Cashier have attitude problem

I just went here this morning in costco Hesperian hayward,ca. This cashier name Gladys with a big mole on her lips make my day so bad today and I’m very disappointed. She did a mistake twice for entering and I didn’t say anything because she’s flirting and talking to her co-worker while working. She’s not focusing and listening for what I ordered that’s why she did a mistake. I don’t feel she sincere for saying sorry and still talking about I hope she understand talking to the other customer about and duh I’m just there I can hear what she’s saying. I don’t think this older cashier lady with a big mole on her lips understand her job and customer service. She better work in the stock room rather than in the front as a cashier.
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Review
#1621888 Review #1621888 is a subjective opinion of poster.
Service
Costco Cashier
Cons
  • Unprofessional customer service at exit
  • Attitude and non-approachable cashier
Reason of review
Poor customer service
Preferred solution
They should train more their employee what is customer service and they should focus on their job not chatting while working.
It happened twice, once at Lake Zurich store in Illinois. 2nd time at Schaumburg store. I am with ethnic background am ethnic looking and both times cashiers were white. Once I reached the check out counter, they don't say welcome or thank you for shopping at Costco. I...
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Review
#1394809 Review #1394809 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service

Costco - Terrible customer service

4.4
Details
I was at the Altamonte Springs Florida location on 09/22 and the cashier Patricia was extremely rude to the point that she even let out her fustration and literally said *** as she was slamming my items!! My four year old granddaughter was standing within earshot..this is appalling and un accepting!
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Review
#1363060 Review #1363060 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service

Costco in Burbank, California - Cashier

Costco - Cashier
Did shopping at Burbank Costco on 09/10. Cashier was throwing items from the cart to the top of conveyor belt In an aggressive way. Cashier: op# : 108 name: Jose D
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Review
#1352203 Review #1352203 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service
I and my daughter visited Costco in Bloomfield Mi 48302 on 2 separate occasions within the last 2 weeks and had a bad experience with same cashier. Her name is Alicia B. OP# 163. She was very non communitive with her greeting us as we approached the front of the line....
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1 comment
Anonymous
#1557353

Since this happened to you and your daughter twice, and you are pissed enough to post on this website, did either one of you at anytime during either shopping trip Ask to speak to a Manager?

Review
#1351741 Review #1351741 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • rude employee
1.0
Details
Im confused as to why she dared compare THE COSTCO CARD with a DRIVERS LICENSE!! Who knew costco was that big of deal. Its crazy they apparently dont care about the fact that some of their customers need their old enough to drive kids to help them. They can shop...
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19 comments
Anonymous
#1661553

Just like a drivers license, THE CARDS ARE NON-TRANSFERABLE.

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Review
#1304367 Review #1304367 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service

Bad experience at Costco

The cashier name Mimi was very rude and nasty to me. She pushed my groceries, my eggs ang my perishable items. When i asked to stop throwing my stuff like she asked me what do I want her to do. I spent $310 and change at the Costco in Nanuet NY. I still can’t get over her attitude so desappointed as a customer to get treated that way.
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Review
#1289132 Review #1289132 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service
I went to the Costco location in Northridge ca. 91324 to have my glasses adjusted and was served by your unprofessional employee named FRANC JOYA. He tried to bend the frame on the right eye and used too much force which caused it to crack. Instead of admitting his...
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1 comment
h.kitchener
#1502544

The person to complain to was the store or department manager, not us here.

Review
#1282539 Review #1282539 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service
When I learned about this I took my daughter & drove to Costco (Store # 239) and confronter KIM with the manager's help. She remained rude & obnoxious. At this moment I said I'm not talking about the polocy I'm talking about the way you talked to my daughter. NOW, I...
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4 comments
Anonymous
#1519901

Yes this post is complete fiction. No one is believing her. Sounds like she sniffing for a law suite.

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Review
#1265086 Review #1265086 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service

Contact Costco Customer Service

Mailing Address:
Costco Wholesale Corporation
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

Costco Reviews

  1. 141 reviews
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  5. 52 reviews
Costco reviews
2.7
Details
Have Costco membership card -used credit card with title Mrs. followed by husbands name was asked where my husband was (along side of me )he had to produce picture ID!! Am a elder Sr. and use this card all the time, we were both upset and sorry we did not call a...
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1 comment
Anonymous
#1466768

Your name on the credit card is uncommon in today's society. Shows the cashier was paying attention, at least.

Review
#1229863 Review #1229863 is a subjective opinion of poster.
Service
Costco Cashier
Reason of review
Poor customer service