Product: Costco Credit Card Clear all filters (0 of 14 reviews match)
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I started a week ago to try to get a PIN number for my Costco Visa credit card for use overseas. The upshot is that that is not enough advance planning to get it. I have had the Costco card for several years and never needed a PIN in the past, but travel writers...
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1.9
Product
Costco Credit Card
I liked
  • Cash back using citi costco visa card
I didn't like
  • No viable pin number before my international departure
  • No pin number for my citi costco visa card before my departure
#1264373
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What does that have to do with the Costco rewards? It's just a way for Citi to rip you off. So all last year, I made it a point to use my Citi card before my other cards so I could build up rewards was for nothing. A big fat zero. I called customer service and was...
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Anonymous
Anonymous

You are out of luck. Your timing was off.

Product
Costco Credit Card
#1191366
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We love Costco, we have been a Costco member for many years and we have access to Sams and BJ's so please don't make us have to take our business to them. We are very disappointed with the new credit card. We used to be able to see the individual items purchased and...
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Anonymous
Anonymous

The Citicards website does have a better printout, but similar to the AMEX one. If this is not acceptable, move on to Sams.

Product
Costco Credit Card
#1187004
Reply to reviews
CitiBank tries to suck you in with an extra 1% here or there but their card is a horrible product. I now only use it to buy at Costco and the supermarket and for absolutely NOTHING else. If I didn't shop at Costco and buy gas I would never use this card again. But I...
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Anonymous
Anonymous

i agree

Product
Costco Credit Card
#1087793
Reply to reviews
Resolved
For years Costco has provided excellent customer service and products for myself and family. Its so surprising their lack of concern now. I never liked American Express, but after Costco representatives talked me into getting them I opened three accounts with AMEX...
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Anonymous
Anonymous

how is this costco's fault that you closed your credit line? the reason why they did was because amex wanted to charge more interest rates and went to citi because it was less...

4.2
Product
Costco Credit Card
#1028986
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I canceled my Costco executive membership ($110 annual fee) during my renewal month. However, the $110 was still charged to my credit card. Three months later I am still trying to get this resolved. My Costco card is no longer valid, but they will not refund the...
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Anonymous
Anonymous

Strange, I have found the opposite to be true. Tires, batteries, and electronics are examples of best from Costco. Read Consumer Reports.

Anonymous
Anonymous

When you say you've been trying to resolve this for 3 month, what exactly have you been doing? Have you gone into the store and talked to the people at the service counter? I...

1.0
Product
Costco Credit Card
I liked
  • Hot dogs and pizza
#672892
Reply to reviews
I have never seen such horrible customer service than at Costco. Most companies are all about keeping customers happy. Costco seems to have a different policy. I have read several reviews & they all seem to revolve around the same thing. Rude customer service....
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Anonymous
Anonymous

If you read what you signed up for, Costco does not take payment from non-members in general, especially credit cards. When you sign up for a credit card, you realize cred...

Anonymous
Anonymous

I agree with most of what you said, but point four is wrong. Your drivers license souls have you're physical address, not your mailing address. You can't put a PO box number ...

Product
Costco Credit Card
I didn't like
  • Cold service clerks
  • Cashier
  • Horrible customer service
#599996
Reply to reviews
Short shipped (their term) on bed sheets I ordered online. Paid for two. Received one set wrong size. Returned via ups as instructed at store. Only received credit for one returned set, not the two I paid for. One and a half months of many phone calls and being told...
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Anonymous
Anonymous

My issue with Costco, and it may be the reason for their reported 2%decline in sales, is the increasingly obvious lack of variety in their stores. Gone are the "toys for boys"...

1.5
Product
Costco Credit Card
#578797
Reply to reviews

I have been a Costco member for 25 years. I recently returned an item without a receipt and even though I have a Costco credit account they would not refunded to my account but instead gave me a Costco Cash card in the amount of $650 The Costco Cash card says it is...
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Sheburps
Anonymous

Did you contact the corporate office?

Anonymous
Anonymous

They gave you a square refund and you lost it or had it stolen. All Costco's fault!

Product
Costco Credit Card
#509013
Reply to reviews
I tried to purchase merchanidse in store at Baxter, MN. with my wife's card. I was not allowed to complete the transaction, even though payment is with the credit card we co-own. I was sent to the service desk to get my own membership card to complete the purchase this...
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Anonymous
Getaclue

You are a tool. Had Costco let you use someone else's credit card, that member could come back to them and say it was stolen. Their agreement with American Express is ONLY the...

Anonymous
readthe***rules1

Uhhh, you can add yourself to your wifes.No extra charge.They just give you your own card.

Product
Costco Credit Card
#446711
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