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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
1 comment

Short shipped (their term) on bed sheets I ordered online. Paid for two.

Received one set wrong size. Returned via ups as instructed at store. Only received credit for one returned set, not the two I paid for. One and a half months of many phone calls and being told that it would be credited to my charge card in 3-4 business days.

Lies!! Now they say the are "escalating" to the credit supervisor. Ha ha!

I am very disappointed in Costco service.

I think I will discontinue my membership next renewal. Not worth the headache for the prices they charge.

Product or Service Mentioned: Costco Credit Card.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Jan 05, 2015.
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My issue with Costco, and it may be the reason for their reported 2%decline in sales, is the increasingly obvious lack of variety in their stores. Gone are the "toys for boys" items that used to be plentiful.

Now, no tools of any kind, no real electronics except for TV and a few other items. Where, at Christmas times past, the store had stacks and stacks of new electronic items, none can be found now.

The same is the case in every department.

No selection so no real need to go to Costco any more. Such a sad decline

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