Product: Costco Customer Care Clear all filters (145 of 145 reviews match)
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2.7
Details
Costco sells plenty of tires but they should post a notice that they have very little interest in standing behind the maintenance agreement. No matter what time I go, the tire center is always thinly staffed and I’m told they either can’t rotate the tires because there...
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1 comment
Anonymous
#1296440

first come first served. deal with it

Review
#836250 Review #836250 is a subjective opinion of poster.
Service
Costco Customer Care
Pros
  • Price
Cons
  • Customer service
  • Tire center
Reason of review
Poor customer service
Preferred solution
Honor the tire maintenance agreement
4.8
Details
We were in front of the store waiting to park our car, as a space was being vacated, there were no cars behind us. The person at the front door of the store who was checking in customers ran out and yelled through our window to move our car. She was loud and hostile....
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Review
#832139 Review #832139 is a subjective opinion of poster.
Service
Costco Customer Care
Pros
  • Good range and quantity of everyday products
Cons
  • Id checker
Reason of review
Good quality

Costco Torrance cal needs a new manager

3.3
Details
We were treated in the store horribly with a load voice that could be heard by every one near us in the store the manager their almost got placed under civilian arest for trying to snatch a card from some other customers hand . If some of the folks at this store don't like their job they should simply quite and not take it out on others their to shop , with out customers you wouldn't have a coast co , that manager needs to be replaced for coastco's sake .."..............................The man who was going to arest the manager said he may still call the police and I hope he does , when we let people get away with this types of treatment we leave a door open for it to happened again to someone else
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Review
#830461 Review #830461 is a subjective opinion of poster.
Service
Costco Customer Care
Cons
  • Phamisee and manager service
  • Pharmasey
  • Poor customer service
Reason of review
Poor customer service
Loss
$15
On 4/11/16 I was looking at TV's at Costco (Woodland Hills, CA) with my neighbor just prior to their closure, they rolled down the overhead entrance door (next to the TV display) and placed a barrier across the normally open pathway to the adjacent exit door. Since I...
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2 comments
Anonymous
#1145587

That was a terrible traumatic experience. Security teams have no right to stop your progress unless they actually see you shoplift.

You should have demanded a police officer be called in immediately without opening your jacket. That way you can document the entire event and sue Costco. Always always call the police dept. , even from your own phone.

Tell them you're being assaulted. Security teams don't have a right to act in that manner.

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Review
#829194 Review #829194 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service
3.4
Details
I am so disappointed at the service we received at the American Fork UT Costco location. We are frequenters of the Orem location, but thought we would give the American Fork location a try as it is closer to us now. However, we will not be going back to this location....
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1 comment
Anonymous
#1184010

You arrived after the bloody store was closed, you knew full well they were already closed, yet you're butthurt that they didn't let you in to shop? Wow, talk about entitlement syndrome.

At that point they're trying to get the people still there out, not letting more in. You're being ridiculous and petty.

Review
#826926 Review #826926 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service