Product: Costco Customer Care Clear all filters (73 of 73 reviews match)
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Costco.com's online support is worst. Wait list is more than an hour and no email to contact. I ordered item and never received. It sucks. ... calling costco is pain in the .. I bought nest thermostat online and it shows it got shipped but I never received it. I am...
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Costco Customer Care
#1142186
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Ordered PC and Costco didn't proceed right , and just let me wait forever till I chat in to customer service to check ( I called but never connected with one hour up.) since UPS didn't have info either. I have waited 2 weeks already for the PC which should deliver to...
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Costco Customer Care
#1142093
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Mario Gomez Me and my mom every friday alway buy food from Costco, she spend alot of money while shopping at Costco we like the atmosphere there,it like a therapist treatment at the store, and very pleasant, but with people that work there who want to fight for no...
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Anonymous
Anonymous

No te creo

Anonymous
Anonymous

What????

3.1
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Costco Customer Care
#1135863
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Exemplarary . The Costco crew of Greensboro, NC.

#1117738
4.7
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Their knowledge and attentiveness , from their security at the front door to the one sweaping the floor, I will gladly make the journey to shop there more often.
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Costco - What a waste of time.

#1099901
It totally is a waste of my time on installing an HP printer. The rep promised a call back when we ran out of time. That was weeks ago, and now I am boxing up the HP printer for return to Costco. Total time lost 14 hours so far. {{REDACTED}}
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Costco - Customer service

#1056262
5.0
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I had ordered a pizza at 210pm over the phone. I got to costco at 240pm and i was told my pizza still had 4 min to cook. I saw a employee put my pizza in the oven as i stood at the side to wait. I finally got my pizza at 250pm. I dont mind waiting i know costco is busy. It would have just been nice for the employee to see its busy and just say it will take 30 min not 15 min
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Costco Customer Care Review

#1013849
My experience with your employee Kaitlyn in the photo department was unprofessional, and extremely rude and condesending. She lacks people skills and should not work in retail.
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I have been a STRONG advocate for Costco. However, in the last year to year and a half the products, service have sunk so much at the Maplewood, MN location. The new GM was to be the great hope! Yet he was the one mocking me. No wonder the members of the staff behaved...
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2.9
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Costco Customer Care
#1133548
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I truly regret purchasing my tire and paid installations service at Costco Richmond, BC. I come for a tire puncture, and was told to come back tomorrow at 6AM and line up. What a joke, tire puncture means I need help right away. I end up fixing my tire at Kal tire who...
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1.0
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Costco Customer Care
#1132908
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Please consider bringing this back to the US.The representatives you are outsourcing this to overseas cannot understand English well. They are not wiling to help and just repeat the standard lines they are given. It is extremely frustrating when you are trying to get...
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Costco Customer Care
#1132839
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We purchased a Samsung TV in 2016 with the assurance that we had the usual Costco two year extended warranty. The power board has failed after 11/2 years. Called Concierge Service waited the usual one hour to get through after lots of false starts. They tried to fix by...
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Costco Customer Care
#1131771
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I called the "Office of the President" I cringed when I heard that Costco signed the Credit Card contract with CITI. I have been with CITI for over 30 years. CITI has a reputation to "brush off" Merchants disputes. Few weeks ago I made a complaint about a specific...
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Anonymous
Anonymous

Sounds like a dispute that should have been "brushed off". You can get a regular Costco card and pay with cash or debit if you want.

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Costco Customer Care
#1123673
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This is second time I have bean cheated at Costco checkout, this time is dbl taxes they charge me once with tax Then they didact the saving coupon then they added the tax again unfortunately after a long wait in line for checkout you just want to live quickly but do...
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Anonymous
Anonymous

You do realize they print their tax on the receipt twice (one on the bottom one on the top.) All items in the warehouse are taxed on the full value of the item (even with the ...

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Costco Customer Care
#1119992
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bought a washing machine on September 30 on October 1 called costumer service to exchange it for a similar but Energy Star and pay the difference.I was told I had to cancel and buy the Energy star washing machine after this will take 24 to 48 hrs to get the email...
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1.6
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Costco Customer Care
#1118424
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