Product: Costco Customer Care Clear all filters (0 of 94 reviews match)
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After being treated like a criminal and being humiliated in front of the rest of the customers in the store, I thanked them and walked out. This is the worst shopping experience I have ever had. I will be uploading the video to social media so that the rest of the world can see how Costco...
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Anonymous
Whatever

You can’t ascribe motive or emotion to people when you have no idea what they thought or felt. You watched people doing their jobs, the smug part comes from your imagination. ...

Anonymous
Anonymous

How in the world do you claim a Monetary Loss: $500.when you bought light bulbs and printing paper?Or are you just being dramatic?Since you are This unhappy to write a novel o...

Product
Costco Customer Care
I didn't like
  • Smug employees who profile customers
#1244618
Reply to reviews
You guys have no hearts. No one here knows their sons situstion and to assume anything more than what was stated is absurd. I know for me personally I have an EBT card but I also only work part time because of my disability and symptoms I suffer from multiple...
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Anonymous
Anonymous

Not sure what this has to do with Costco.

Product
Costco Customer Care
#1239710
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When to Costco for the first time in NYC. I didn't know that you could not even take a look at the place without a membership. We asked the person at the customer service and she said to us if you are not a member you can not even come in, and she point to the exit and...
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4.0
Product
Costco Customer Care
#1219954
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I am appalled by Costco's aggressive upselling of memberships. Today I went into the Ajax Canada store with my wife and daughter to renew our membership using the 2% we earned last year. I explained I wanted to go with the regular membership this time, then I felt I...
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Anonymous
Anonymous

Make sure that you never go to a timeshare presentation or allow a Kirby seller in your house.

2.8
Product
Costco Customer Care
#1215391
Reply to reviews
I wanted to complain to COSTCO. Had to asked numerous times for the complaint line for Costco Headquarters. She finally said she didn't have that info. So I took 2 seconds to google it and send her the link. That team is a joke and needs serious training in active...
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2.7
Product
Costco Customer Care
I didn't like
  • Multiple submissions to collect 400 rebate
  • Costco dot com rebate program
#1209850
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I hated it, you expect them to have experience and help you through actually solving your problem or the issue but apparently even you know more.They make you do procedures that don't work and then try convincing you that the applications Samsung includes should not be...
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5.0
Product
Costco Customer Care
#1208966
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And the receipt and bag checking: yes they have a "right." But it is also deeply insulting to the customers Costco owes its business too. And those customers have a "right" to be offended. Ultimately my blood pressure will thank me for avoiding this ridiculous place....
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Anonymous
Anonymous

Correct, it is my favorite, by far. Rebate over $1200 last year.

Anonymous
C marshall 7

Not anonymous

2.5
Product
Costco Customer Care
I liked
  • Products
I didn't like
  • Loathed consistently appalling shopping customer servicd
#1207668
Reply to reviews
I was trying to stop the situation from getting worse the whole time, but now that I'm out of Costco I am VERY upset about how we were treated at the store. I really hope that this employee isn't doing the same thing to elderly customers! My boyfriend has bad knees...
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Anonymous
MikeD

Why am I getting the feeling you’re the kind of people that just stand there, waiting for somebody else to come along and unload your cart for you, and that your boyfriend was...

Anonymous
Anonymous

That's pretty much how they treated me, not to mention my frail elderly mother. Except much more smug and sarcastic. Why does anyone give them business?

Product
Costco Customer Care
#1206842
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Costco Flea Market

I swear ever since Costco allowed EBT it is like a flea Market. Costco is the new Wal Mart. The people I see shop there now are rude and let there kids go crazy like at an amusement park. I hate going there now. Costco please cancel EBT and clean up the store.
3.4
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Customer service
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Product
Costco Customer Care
#1203628
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Costco - Returns
I returned a couple items on 3/2, had original receipt and paid for those items with my debit card.While returning customer rep told me I can't use my pin number for return because "it's not working this way". I said i want my money on my account immediately,...
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Product
Costco Customer Care
#1203307
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