San Francisco, California
Not resolved
3 comments

Okay, i have read more than enough complaints about costco to ad this to my first piece. About. Discrimination. Without probable cause.....eugenia1

People, i dont care how i look, smell, and or what limited physical conditions i may have...

When i enter a place of business of profits...I AM A CUSTOMER...!!!! THE NUMBER 1 QUALIFICATION THAT ONE MUST NOT EVER LOOSE AND THAT IS DEMANDED NO MATTER WHAT POSITION YOU APPLY FOR.IS CUSTOMER SERVICE SKILLS...I DONT CARE IF YOU AREOVER QUALIFIED TO DO THE JOB IF YOUR CUSTOMER SERVICE SKILL SUCK.YOU WILL NOT BE WORKING FOR ME..BUSINESSES THINK THAT BIG SALES AND REWARD POINTS, CASH BACK REWARDS , OR EVEN QUALITY OF A PRODUCT IS WHAT KEEPS CUSTOMERS...LETS SAY 40 PERCENT OF THAT THOUGHT MAY BE TRUE..YET, THE OTHER 60 IS SOLELY BASED ON THE TYPE OF CUSTOMER SERVICE THEY PROVIDE, NO ONE WANTS TO GO SOMEWHERE AND SPEND MONEY IF YOU CANT GET THE PROPER CUSTOMER SERVICE YOU ARE ENTITLED TO AS A CUSTOMER...OWNERS LOOSE ALOT OF MONEY THAT WAY...PRODUCING. LOSS OF SALES AND LAWSUITS BEHIND LACK OF CUSTOMER SERVICE IS unacceptable...!!! If im correct COSTCO IS IN THE BUSINESS OF MAKING PROFIT NOT LOOSING IT? THEY GIVE TOO MUCH AUTHORITY TO EMPLOYEES WITH THAT , WE HAVE THE RIGHT TO REGUSE SERVICE TO YOU AT ANY TIME AND FOR ANY REASON AND AT OUR OWN DISCRETION WITHOUT EXPLANATION....HM, TO ME THAT RIGHT THERE. SAYS,,,,WE DO WHAT WE WANT. TO WHOM WE WANT. AND WE DONT HAVE TO TELL. YOU....if im not a threat to customers employees, if im not caught stealing or passing counterfeit money...loud under the influence...etc..then i shouldnt be refused of anything...professional cutomer service,,,!!! That is our right as consumers....it may mean nothing at all to costco corporate. Dept to loose a few of us every year, they probably can afford to lose our money,,,,hm,,ODD....GET RID OF THAT THIRD CLASS CUSTOMER SERVICE .....AND GET PROFESSIONALS IN THERE..

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Anonymous
#843131

I did not even finish reading this ranting mess of a letter...

Anonymous
#843126

No one is working for you...trust me. Based on what you said, and how you said it, clearly you don't have the capacity to own a business, much less hire others.

If you don't care how you look, smell or what ever, realize that this place sells food. They don't allow non service animals in the store because of hygiene issues, clearly that is part of your problem, why should they let you in? It doesn't seem to me that you could possibly be a paying member either, based again on what you said so it's likely you were not let in because you were not a member. Good news is that they won't read or care about anything you said.

And just FYI: Lose is to experience a loss.

LOOSE is a reference to degree of tightness of a clothing item, an attitude, morals, or a policy.

Anonymous
#822686

So were you refused service or is this just a random rant about a sign you saw? Most businesses have it posted that they can refuse service to anyone but that doesn't mean that they just willynilly pick random customers to refuse service to.

For example: if you are in the store ranting and raving and causing a scene about the price of pork chops and you make the meat associate uncomfortable because you might be violent, they can refuse to serve you and that is understandable. However, if they choose not to serve you because of the way you dress that is not o.kay

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