Overland Park, Kansas
Not resolved
0 comments

Costco recommends LeafGard gutter systems. I bought a whole house new system, cost $6K System did not work as advertised, leaves clog gutters, which spill over.

Called Leaf Gard, they do not fix it or even come out and offer any advice. They do not return my calls. I call Costco to complain, they tell me they have NO responsibility in this regard, tho they still advertise LeafGard in their store with a large display as you go by Customer Service.

It looks to me that LeafGard paid Costco to use their name, but Costco does not guarantee the product.

Result: Winners: Costco and Leafgard. Losers: Me

Reason of review: Costco dis not stand brhind the product which they recommended, prominately on a billboard.

Preferred solution: Let the company propose a solution.

Costco Cons: Customer service.

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