Costco.com Item # 77405 shows a 70" Samsung TV for 529.00. I added to cart and noticed down below the size showing 40".
I called Costco and was told oh thanks for letting us know and hung up on. I stewed on that for a while and remembered all the companies in the news over the last several years where the courts and public advocacy groups had intervened in similar situations. I called back and asked to speak to the supervisor I was informed that I would not be allowed to speak to the manager/supervisor and I needed to read the fine print of the costco.com online agreement. Well this made me mad and I thought if I were at a car dealer and they showed me a new shiny car with all the bells and whistles and I bought said car and they handed me the keys to a 1976 pinto and said should have read the fine print well you get my point..
This is a clear mistake but is also false advertisement. I have shopped at Costco for many years and this will for sure impact my future buying habits.
Mistakes are only mistakes because we expect there to be a consequence for making them. member #111782564812
Monetary Loss: $1800.