Annapolis, Maryland
Not resolved
2.0
Details
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Fitbit HR ban: Purchased wrist ban at Pasadena, Md Costco store. It was securely packaged, presumably by manufacturer. When we openned the packaging to operate the Fitbit, we found NO operational instructions. However, there were lots of advertising about what the device could do but not a single word of how make it fuction.

Costco problem: MAKE SURE THAT WHATEVER IS SOLD UNDER THEIR NAME WHICH REQUIRES "SOME" ASSEMBLY TO ACTIVATE HAS ACTIVATION INSTRUCTIONS

IT IS MY OPINION THAT THE MARKETING, PROMOTIONAL AND CUSTOMER ADVOCATE DEPARTMENTS DO NOT CARE ABOUT CUSTOMER SATISFACTION - JUST $ REVENUES.

DISSATISFIED CUSTOMER !

Reason of review: Damaged or defective.

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