Product: Costco Gift Card Clear all filters (13 of 13 reviews match)
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Costco in District 1, Maryland - Check gift cards for exceptions

1.5
Details
beware of honey baked gift card at costco as you can't use the coupons from honey baked ham with gift cards ,what a ripoff
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Review
#1717131 Review #1717131 is a subjective opinion of poster.
Product
Costco Gift Card
Reason of review
Not as described/ advertised
Loss
$5
Preferred solution
Let the company propose a solution
2.0
Details
Purchased a Costco Gift Card. Received it via the mail. Went to use it and it ended up having a $0 balance. Sent an email right away to notify the company of the issue. Absolutely terrible customer service when it comes to refunds. A week after purchase and still no...
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Review
#910736 Review #910736 is a subjective opinion of poster.
Product
Costco Gift Card
Cons
  • Abc gift cards
Reason of review
Poor customer service
Loss
$274
Preferred solution
Now taken so much of my time and frustration level is so high, I want a check and it should be for more than the loss or bare min. a disc. if I were to ever order from them again which honestly I doubt.
I have been living in Vancouver for more than 20 years, but i have never like to shop at Costco. Of course, I will not apply for their membership card as well.Last year (2015 May), I got a Costco gift card from my friend, then I went to Costco for spending it. I only...
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3 comments
Anonymous
#1132663

Ha ha. Thank you, I needed a laugh.

Maybe when you grow up a little bit you can come back and read this and have a giggle. Oh, and before you lose all of your friends: it is rude to decline a gift given graciously to you. If someone gives you a gift card to a place that you are not a fan of, politely accept it with a sincere thank you because it is the thought that counts, then, down the road, re-gift the card.

By the way: COSTCO IS For MEMBERS ONLY! Temporary id's are (this week blow your mind) TEMPORARY, and can only be issued to an individual a certain number of times, which is why they need an id to track it.

It wouldn't be fair to the paying members of none members were allowed to come in free as many times as they like with a temporary pass. By the way, it is always a good idea to have a valid id on you at all times for identification during an emergency, most adults know that.

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Review
#810696 Review #810696 is a subjective opinion of poster.
Product
Costco Gift Card
Cons
  • Management behavior
  • Bad experience
Reason of review
Poor customer service
Loss
$21
1.0
Details
This is the second year in a row that I received a costco cash card that's going to cost me $100 in aggravation. Once again, I can't get the card activated because the last four digits of my phone number don't match the card. I tried my current phone number, my old...
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1 comment
Anonymous
#1087293

Why don't you just stop by the membership counter while you are there shopping and check which number they have in the system? Doesn't make much sense to call 5 times when you can deal with people face to face and get help from a supervisor if they can't resolve it.

Review
#762198 Review #762198 is a subjective opinion of poster.
Product
Costco Gift Card
Reason of review
Order processing issue
Loss
$100
Preferred solution
Deliver product or service ordered
1.0
Details
Not happy with Costco. Wanted to buy a gift card for my father-in-law for Christmas since he is a member and shops there often. They told me i couldnt purchase one because im not a member myself. Thats just ***. The proceeded to tell that i would probably use it myself...
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5 comments
Anonymous
#1107869

I can't believe someone who doesn't even have a membership, can go on here n file a complain. You aren't even a consumer of costco.

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Review
#757475 Review #757475 is a subjective opinion of poster.
Product
Costco Gift Card
Reason of review
Order processing issue
I went to Costco in Smokey Point WA. to get a gift certificate for my son. They could not give me one because I'm not a member. Very silly rule, they said I needed to be a member. I went to customer service and through the checkstand and both said the same thing. I...
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1 comment
Anonymous
#1080047

Sorry, not going to change -- not the way membership works. Do you have a friend who could take you through?

Review
#752864 Review #752864 is a subjective opinion of poster.
Product
Costco Gift Card
Reason of review
Poor customer service
1.5
Details
I ordered 7 blinds totally $2800 and it has taken over 4 months to get them installed and 3 times coming back out to get them installed and they still came back the 3rd time with the wrong color for the base and I was so frustrated I just had them leave them. No...
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1 comment
Anonymous
#1109432

It's sad but my friend in Canada was telling me about a similar experience when he got blinds from costco as well. The installation dragged on and on over several appointments and similar to your situation brought the wrong size, wrong colour etc.... Frustrating.

Review
#739688 Review #739688 is a subjective opinion of poster.
Product
Costco Gift Card
Cons
  • Delivery mode
  • This product
Reason of review
Poor customer service
Loss
$2700
Preferred solution
Let the company propose a solution
Tags
  • Costco Blinds
Hello Costco Customer Service, We have been loyal Costco members for 18 years and I believe we have spend around one million dollars during all this years. Yesterday, July 29,2015 me and my husband came for our usual shopping at Richmond's Costco. In the jewelry...
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Review
#674501 Review #674501 is a subjective opinion of poster.
Product
Costco Gift Card
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Costco in Virginia - They don't honor their sales price

1.0
Details
I'm so unhappy with Costco this Christmas morning. No gift s is under my tree because they have my Credit card tied up for 5 days for 6,000.00 but they canceled my hot tub order. They refuse to honor the $2000.00 off the hot tub that I thought I bought. Their excuse is because they didn't have my card on file but they sure do like to hold on to my money. They discontinued the sale and they didn't let me know that they were not going to accept my card. Thanks so much for a disapointing christmas
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Review
#574434 Review #574434 is a subjective opinion of poster.
Product
Costco Gift Card
Cons
  • Mistakes not fixed
Reason of review
Problems with payment
Loss
$2000

Contact Costco Customer Service

Website:
www.costco.com
Mailing Address:
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

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Costco AmEx Card Overzealous Fraud Controls

BEWARE to any business accounts that might be considering the Co-branded Costco American Express Business Card. Recent escalation of fraud controls may result in the random rejection of the card, at any time even if its at your local mall at stores you frequent. A modest purchase of a gift card at a local department store as a Mother's Day gift was rejected. Besides the inconvenience and embarrassment, AMEX promptly contacted the intended gift recipient in an attempt to validate the charge and offered no explanation or apology when contacted by this former longstanding customer. Beware of AMEX's overzealous fraud prevention squad...
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1 comment
Anonymous
#941734

What you are complaining about someone taking extra care to prevent fraud!?

Review
#408483 Review #408483 is a subjective opinion of poster.
Product
Costco Gift Card
Loss
$8