Product: Costco Membership Clear all filters (13 of 13 reviews match)
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Groupon in Largo, Florida - Never got my receipt for my purchase

Send Costco membership card I purchased thru Groupon 9/24/19 for 60.00.
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Review
#1706843 Review #1706843 is a subjective opinion of poster.
Service
Costco Membership
New Costco in Davenport, Iowa. Joined online, paid my $60.00, printed out ALL the paperwork and went to the New store to activate my membership. Stood in line at "New Membership" desk 40min. Finally got to counter to a employee that didn't have a clue how to process my...
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1 comment
Anonymous
#1617919

Quite the disaster, even for a new warehouse. I love Costco, however, and you are missing out. Try again after they learn what to do.

Review
#1431560 Review #1431560 is a subjective opinion of poster.
Service
Costco Membership
Reason of review
Order processing issue
2.2
Details
So to simplify this they were basically telling me that if a household is a member of Costco then the only person who to buy things from there will be the person who signed up with them but no one else from the same house. I was served by Sheker and he acted as if he...
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2 comments
Anonymous
#1557841

It makes sense that the person on the card has to be there - otherwise what's to stop multiple people from using the same card?

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Review
#1347259 Review #1347259 is a subjective opinion of poster.
Service
Costco Membership
Reason of review
Poor customer service
4.0
Details
Costco has always had a price for a prescription which is lower if you have a Costco membership. However even though you may be a member, if you have prescription insurance, you will pay the price the insurance company dictates. Due to the fact you have prescription...
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1 comment
Anonymous
#1464665

One example of our crazy healthcare system and really nothing to do with Costco. Same in other pharmacies.

Review
#1231599 Review #1231599 is a subjective opinion of poster.
Service
Costco Membership
Reason of review
Read complaint
Loss
$7
Preferred solution
I want everyone to know Costco is over charging !
1.0
Details
Today I went with my mom to but her some groceries from Costco she payed for what she could afford and I was going to pay for the rest separate transactions. Once we get to the front of the line she pays for her stuff. It’s my turn to pay so the cashier asks me if I’m...
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Review
#1172166 Review #1172166 is a subjective opinion of poster.
Service
Costco Membership
Reason of review
Problems with payment
4.0
Details
Today I went into Costco Beacon Hill in Calgary AB Canada. I wanted to get a new membership and shop for a few things. My old membership expired 2.5 months ago. I let it expire because I was tired of the parking problems and line ups and decided I didn't want a...
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Review
#1170537 Review #1170537 is a subjective opinion of poster.
Service
Costco Membership
Cons
  • Membership policy
Reason of review
Membership policy
Preferred solution
Let the company propose a solution
Rude fellow customers everywhere I'm nauseous by the time I leave really makes me have a low opinion of my fellow man. They all believe they're getting a good deal, try to get out of there with less than a hundred bucks good luck. I only reason I go is my wife drags me there Costco...
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1 comment
Anonymous
#1418609

The only place that I have found rude customers was next door to Microsoft's campus. I usually spend between 3 and 5 hundred, and your comment about high prices is not true. They will refund your membership, but the divorce might be too costly.

Review
#1168834 Review #1168834 is a subjective opinion of poster.
Service
Costco Membership
Reason of review
Pricing issue
A year ago, I let costco membership expired. I did not pay the membership fee and did not go to costco from then. My info: Weiguo Xiang 1695 Parkline Dr., apt 25, Pittsburgh, PA My costco card has been thrown away long ago, so I do know info. However, Costco renewed my...
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1 comment
Anonymous
#1371463

OP:

It is pretty easy to change or cancel your membership. Simply go to the Customer Service counter at the closest Costco and give them your card and say you want to cancel....

So did you physically go to the Customer Service counter at the Costco you used to go to and do this?

Review
#1101677 Review #1101677 is a subjective opinion of poster.
Service
Costco Membership
Cons
  • Membership renew process
  • Credit card apply
  • Charging process
Reason of review
Poor customer service
Loss
$260
Preferred solution
Let the company propose a solution
Costco automatically charged my card for membership fee which I did NOT want to renew this year. in the past I received a notice in the mail that my membership is due. It was my choice to re-new or not to re-new. When I called they told me my cash back for 2017 would...
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1 comment
Anonymous
#1367389

Your reasons for not wanting to renew are not valid, but it does not matter. They will refund your membership fee with no questions asked.

Review
#1097404 Review #1097404 is a subjective opinion of poster.
Service
Costco Membership
Reason of review
Problems with payment

Contact Costco Customer Service

Mailing Address:
Costco Wholesale Corporation
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

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Costco reviews

Costco - Membership

I have been away and coukd not remember if I payed our membership. I followed the directions to membership on the invoice. Didn't help. The directions did not match website. I enrolled and still could not check my status. I waited on hold for 30 minutes to get this resolved....had to hang and go to work. Costco is a very large company....unfortunatly their customer service is in extreme decline.
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Review
#1054401 Review #1054401 is a subjective opinion of poster.
Service
Costco Membership
Reason of review
Poor customer service