Product: Costco Prime Membership Clear all filters (1 of 1 reviews match)
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I want to pay for the standard card but because I already had the prime membership I had to pay the full amount. I was told by the lady at the checkout that all I had to do was go over to customer service and they would refund me. Stood in line for about 20 minutes to...
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Anonymous
#1316203

i work at costco and trust me the cashiers think they know but they DON'T. You get your renewal two months before your membership is due, so that gave you two months to downgrade to the basic level.

also what time did you do this at?

what they haveto do is take you to a different register and refund the renewal that the cashier charged you and then bring you to membership to do the down grade and renewal there. you probably had attitude and that is why they told you to come back another day.

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#1033616 Review #1033616 is a subjective opinion of poster.
Service
Costco Prime Membership
Cons
  • Staff and customer service
Reason of review
Poor customer service

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