Greensboro, North Carolina
Not resolved
1 comment

My mother and faher have been a member of costco for more than 30 years.In september he bought her an anniversary ring that cost 5000 dollars.The middle setting came out within 4months and the manager at costco in greensboro nc whose name is chris and his side kick cystal would not do anything to help them out. They thought that my parents who are 70 years young would try to pull a scheme on them by taking the middle piece out.

Of course it had something to do with race cause it wasnt just the diamond missing it was the whole center piece was missing within 4 months.They didnt try to help them the situation. They gave us the customer serivce number becaused we asked for it and we had to go home and call doing their job.

Chis acted like black people arent suppose to have that kind of money and assumed that Plus chris said he was going to call the police on my 70 year old dad like black people are supposed to be scared of the police and run so it had something to do with race. When we were leavin chris sent one of his flunkies to follow us out to see what kind of car we was getting in ofcourse it wad a bmw.Long story short we got it handled though doing it ourselves.Just wantedto put it out there beware of costco in greensboro nc.

Product or Service Mentioned: Costco Manager.

Reason of review: Damaged or defective.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

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So you lost a diamond on your ring after you bought it and expected what? Refund on your money? Costco does repair their jewelry but if you had the piece that was damaged that would be a different issue.

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