Not resolved
1.0
Details
2 comments

I've been a Costco customer for nearly 30 years. Last year they cut ties with American Express and now only accept Citi VISA.

We're supposed to get 2% back, but today Costco refused to accept the rebate coupon they sent me (sent me only after they sent me one marked "void" and after I called, twice, promised to email a coupon that never arrived. The manager basically told me to go away. I wasted an hour of m time I'll never get back. They owe me ~$900 they reneged on.

I have other options -- Sam's Club, you got a new member. You have to be *** to do business with Costco.

Product or Service Mentioned: Costco Rebate Coupon.

Reason of review: Poor customer service.

Monetary Loss: $900.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1316210

if its the american express check it expired on aug 31st 2016. they send them out in feb and give you plenty of time to cash it in. you are the *** who didn't cash it out in time

Anonymous
#1295974

Not making sense to me. Was the coupon expired or just marked "void"? You did not really expect them to use a void coupon, right?

Costco Reviews

  1. 145 reviews
  2. 79 reviews
  3. 113 reviews
  4. 96 reviews
  5. 53 reviews
Costco reviews