Product: Costco Shipping Service Clear all filters (12 of 12 reviews match)
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This is completely unacceptable. Costco just tried to sell me a used product twice, failed to keep their word about return collection, and a NEW replacement unit. And also failed miserably at refurbishing their products. Sneakily selling a used product as new is...
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Costco Shipping Service
#1111536
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Costco Wholesale may be reputable for having good prices and practically everything you would need, but their online services are incredibly lacking. I was looking for a decent laptop for college, and it seems like Costco had my answer. A nice HP laptop, with some...
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Anonymous
Anonymous

Out of stock. What planet are you from that you expect them to create more of the item out of thin air just to please you?

1.0
Product
Costco Shipping Service
#1082384
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The most terrible service I have ever experienced, I had ordered three items on December,23-express. One of the item shipped and delivered on Saturday but the two items weren't delivered, I called customer service on December 26, they told me it hasn't been shipped...
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1.0
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Costco Shipping Service
#981665
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I Ordered business checks for our school 1 month ago.When I finally called cause the delivery dated had passed I was told they couldn't delive them. They sent checks back and destroyed them. I tried to track with no succesI never got notifications that they weren't...
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3.1
Product
Costco Shipping Service
I liked
  • Price
I didn't like
  • Delivery and customer services
#965760
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The order arrived after 3 weeks, but the refrigerator was not accepted because it was damaged. Another month has passed and the replacement has not shipped yet. The last update I was given (in response to my complaint) stated that It's not expected to ship for another...
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3.6
Product
Costco Shipping Service
I liked
  • This is the only time i have been disappointed
I didn't like
  • Entire experience
#939843
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This is the note I received 2 weeks after they were suppose to deliver my TV... so out of touch. Do not do business with them. -----Original Message----- From: US Ecom Resolution Team To: dcmcclain Cc: US Ecom Resolution Team Sent: Sun, Jul 24, 2016 7:20 pm Subject:...
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1.0
Product
Costco Shipping Service
I didn't like
  • Horrible customer service
#887984
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Yesterdau, while shoppimg at Revere Costco around noon , I encountered a very unprofessional Costco employee preparing the food samples and am very angry about it, hoping that others, reading this who had the same experience will submit their complaints, as well....
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Anonymous
Anonymous

I do not think the people giving samples work for costco not an excuse though.

Anonymous
Anonymous

If you're going to make stuff up, you should probably at least get the location right. There is no Costco in Revere.

Product
Costco Shipping Service
I didn't like
  • Rood employees
  • Poor customer service
#746653
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I placed a pre-order for a game. I even go crazy and go for the most expensive shipping, only later on the day my order was cancelled. Their excuse this time was "unable to validate information provided". I email customer service and apparently they weren't able to...
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1.7
Product
Costco Shipping Service
#688124
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I ordered some cabinets and a stove online because we are doing some renovations in our house. After I ordered online, the website never mentioned any shipping dates or times so I called their customer service to find out when it would be delivered. My credit card...
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Product
Costco Shipping Service
#667181
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I ordered a laptop computer with a "care package" on 3/13/15. The care service package was shipped out in a timely manner but when I called to see why my computer was not shipped out I was told that they ship from two different places, which I understand. They said...
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1.0
Product
Costco Shipping Service
I didn't like
  • Poor shipping policy
#610390
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