Dallas, Texas
Not resolved

I placed a pre-order for a game. I even go crazy and go for the most expensive shipping, only later on the day my order was cancelled.

Their excuse this time was "unable to validate information provided". I email customer service and apparently they weren't able to validate my address. My address has never been an issue for any orders. Ever.

I make sure my address is 100% correct with every order and its always the exact same as my billing. So, being dumb and not learning from my first mistake I order once again and y'know what? SAME ISSUE. I'm now pissed and asking what the heck do they need?

I am not willing to become a member just to order a freaking game, they should provide that service normally. This whole experience turned me off from becoming a member.

Product or Service Mentioned: Costco Shipping Service.

Reason of review: Order processing issue.

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