I purchased an Oster Microwave oven from the Costco Warehouse in Frederick MD for my son to take back to school with him. He did not open the box until he was back at his apartment in Huntington WV.
When he opened it, the entire glass front of the Microwave Oven was cracked, rendering it unusable. Normally, I would have him take it into a warehouse for replacement. But the nearest warehouse to him is over 100 miles away, and he can't take time off from work/school to return it.
I sent Costco an email and even offered to pay shipping to have it exchanged. But, no, they had to be jerks about it and absolutely refused.
Monetary Loss: $64.