Costco Technical Support Reviews and Complaints
Costco in West Palm Beach, Florida - Unhappy with a great company
Costco in Ocala, Florida - Bad Tech support
- Concierge service
- Concierge service for laptop - not happy with process
Update by user Jan 26, 2018
Costco Customer Service in Cranberry PA allowed me to return the Samsung Television after hearing about the way I was treated by both the Costco Concierge and Pittsburgh's Finest HDTV repairman. Obviously, they have heard these complaints before.
Original review posted by user Jan 25, 2018So my Samsung 40" HDTV would not turn on, at the ripe age of 1year 2 months. Called Costco Concierge, was assigned a case number, and someone would be in touch. One week later, after no one "got in touch", I called and they informed me that parts need to be ordered....
- Customer service at cranberry
- Costco concierge nor the tv repairman they use
Costco’s Concierge service is an ad for Best Buy
LOVE COSTCO - HATE THEIR CONCIERGE SERVICES
- Store and employees are great
- Costco concierge service period period
- Being left high and dry between 90th day and 2yrs
- Very poorly run the costco concierge service
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