Despite being a loyal customer I constantly ask myself why I come back when everything in the tire shop takes an act of congress to complete. First of all its bogus you can buy tires but cant schedule anything.
Then I'm told it would take up to 2 hours to out them on. 3 hours later still not done, but I have seen 4 tire shop employees walking around in the store and some of them twice. Bottom line is they are never timely and I'm sick of it.
Happens ever time whether I buy new tires or come in for a rotation and balance. I shouldnt need to block out a half a day for any of this
Reason of review: Poor customer service.