bought food item online they gave me a tracking number ups that went no where
never shipped from ups and blamed me and said i stole it and go to my neighbors house to check and see if they got it but it never shipped the proof is in the tracking number, the item is still in stock online and no back order is present and has never been back ordered to date by the customer reps, they keep on giving me the run around said will ship again 2 days than 4 days and than 5 to 7 this has been going on with multiple customer service reps because you dont get the same one every time, it takes weeks for your credit card to give the money back because of costcos fraud
Product or Service Mentioned: Ups Home Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $150.
Preferred solution: Full refund.
Costco Pros: Great price.
Costco Cons: Very rude.