I went to Costco in Smokey Point WA. to get a gift certificate for my son.
They could not give me one because I'm not a member. Very silly rule, they said I needed to be a member. I went to customer service and through the checkstand and both said the same thing. I believe this needs to change, extra sales are extra sales.
why make it impossible for this to happen.
Now I'm trying to make a formal complaint and it says needs to be 80 words, why? Thanks Pamela Chivers
Product or Service Mentioned: Costco Gift Card.
Reason of review: Poor customer service.