Arlington, Washington
Not resolved
1 comment

I went to Costco in Smokey Point WA. to get a gift certificate for my son.

They could not give me one because I'm not a member. Very silly rule, they said I needed to be a member. I went to customer service and through the checkstand and both said the same thing. I believe this needs to change, extra sales are extra sales.

why make it impossible for this to happen.

Now I'm trying to make a formal complaint and it says needs to be 80 words, why? Thanks Pamela Chivers

Product or Service Mentioned: Costco Gift Card.

Reason of review: Poor customer service.

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Sorry, not going to change -- not the way membership works. Do you have a friend who could take you through?

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