Contact Information

Costco Phone Numbers

Toll-Free Number:

  • (800) 774-2678

Corporate Office Headquarters:

  • (425) 313-8100 999 Lake Drive Issaquah, WA

Customer Service:

  • (855) 620-7579
  • (800) 220-6000
  • (888) 426-7826
  • (800) 774-2678
  • (800) 955-2292
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Corporate Office Address:

Costco Wholesale Corporation
PO Box 34331
Seattle, Washington 98124
United States

Fax:

(425) 313-8103

Other Info:

Monday to Friday, 5am to 10pm PT
Saturday to Sunday, 6am to 6pm PT

Help in Social Networks:

Summary of Costco Customer Service Calls

20 TOTAL
CALLS
45% SUCCESSFUL
CONNECTIONS
01:43 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Costco to Ask about:

Request for Information Question:

  • “How to register my new t.v.”
  • “Pan question”

Cards Question:

  • “Card verification”

Account Question:

  • “Would like to know what account check was from”

Staff Question:

  • “BAD CUSTOMER SERVICE”

Other Question:

  • “Tire shop no good”
  • “Don't like” , Review # 1542403
  • “Hearing aid employee”

Costco Rating Stats

2.6 out of 5 stars
based on 479 reviews
See all 1259 reviews

Rating trend

About

Top Costco Services

Customer Care, Cashier, Manager

Top Costco Products

Credit Card, Gift Card, Warranty

Costco Pros and Cons

Pros: Price, This is the only time i have been disappointed, Food items offered, Store and employees are great, Products

Cons: Horrible customer service, Customer service, Costco service, Cashier, Shame on you costco

Summary

Costco Wholesale Corporation is a large membership-only warehouse club. It was founded by James Sinegal and Jeffrey Brotman in July 1976. Its headquarters is based in Issaquah, Washington, United States. Costco Wholesale specializes in retailing a wide selection of merchandise including arts, computer software, home appliances, hot tubs, and jewelry. The company owns more than 700 warehouses in the United States, Canada, the United Kingdom, South Korea, Australia, and other countries. Most warehouses have gas stations, pharmacies, and garages. Available payment options are Visa, MasterCard, Discover, and PayPal. Buyers can also use Costco Cash Cards. Costco Wholesale Corporation accepts returns within 90 calendar days of purchase for a full refund.

Costco reviews and complaints

Costco is ranked 24 out of 615 in Supermarkets and Malls category

Area Served

USA, Worldwide, Europe

Payment Methods

VISA

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Costco Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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