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Summary of Costco Customer Service Calls

7 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
01:36 AVG CALL DURATION
14% ISSUES RESOLVED

Customers Contact Costco to Ask about:

Request for Information:

  • “Pan question”

Account:

  • “Would like to know what account check was from”

Staff:

  • “BAD CUSTOMER SERVICE”

Other:

  • “Kitchen ware”
  • “Bad coconut water”

Costco Rating Stats

2.7 out of 5 stars
based on 415 reviews
See all 1147 reviews

Rating stats

  1. 117 reviews
  2. 67 reviews
  3. 100 reviews
  4. 87 reviews
  5. 44 reviews

About Costco

Top 5 Likes about Costco

Price, This is the only time i have been disappointed, Food items offered, Great price, Customer service

Top 5 Dislikes about Costco

Poor customer service, Costco service, Cashier, Shame on you costco, Mistakes not fixed

Summary

Costco Wholesale Corporation is a large membership-only warehouse club. It was founded by James Sinegal and Jeffrey Brotman in July 1976. Its headquarters is based in Issaquah, Washington, United States. Costco Wholesale specializes in retailing a wide selection of merchandise including arts, computer software, home appliances, hot tubs, and jewelry. The company owns more than 700 warehouses in the United States, Canada, the United Kingdom, South Korea, Australia, and other countries. Most warehouses have gas stations, pharmacies, and garages. Available payment options are Visa, MasterCard, Discover, and PayPal. Buyers can also use Costco Cash Cards. Costco Wholesale Corporation accepts returns within 90 calendar days of purchase for a full refund.

Costco reviews and complaints

Costco is ranked 16 out of 446 in Supermarkets and Malls category

Area Served

USA, Worldwide

Payment Methods

VISA

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Costco Stats

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