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Contact Costco Customer Service

How to Reach a Person at Costco

Verified Contact Information

Toll-Free Number:

  • 1-800-774-2678
    Membership
Call Now
Send Message

Customer Service:

  • 1-800-788-9968
    Business Delivery
  • 1-800-249-8982
    Computershare
  • 1-855-556-5283
    Costco Checks
  • 1-844-765-0251
    Costco Home Improvement Installed Products
  • 1-800-607-6861
    Costco Pharmacy
  • 1-855-620-7579
    Costco Photo Center
  • 1-877-849-2730
    Costco Travel
  • 1-800-220-6000
    Manufacturer Rebates | Executive Reward Program
  • 1-800-955-2292

Headquarters:

  • 1-425-313-8100

Technical Support:

  • 1-866-861-0450
    Costco Concierge Services

Customer Service:

costco@checks-and-forms.com
Costco Checks
independentoptometrist@costco.com
Licensed Professions
supplierdiversity@costco.com
Supplier Diversity

Investors/ Franchising:

investor@costco.com

Legal:

us_privacy@costco.com
customerservice@costco.com

Costco Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Costco Phone Number
1 (800) 774-2678
Average Hold Time
00:04:24
Average Calls duration
5 minutes
Most Popular Costco Email Address
customerservice@costco.com
Costco Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
View full overview

How to Contact Costco Customer Service?

To contact Costco customer service by phone, you can call the following numbers, depending on your questions and needs. For general customer service inquiries dial 1-800-774-2678, for online orders - 1-800-955-2292, for Costco.com pharmacy - 1-800-607-6861 and for Costco Photo Center - 1-855-620-7579

Costco customer service for membership and warehouse is available Monday through Friday from 6 am to 6 pm PT, and on Saturdays and Sundays from 8 am to 5 pm Pacific Time. For online orders the working hours are Monday to Friday to 5:00am to 8:00pm PT and Saturday and Sunday from 5:00am to 7:00pm PT

You can call the Costco membership customer service phone number at 1-800-774-2678. Alternatively, you may send them an email by visiting the "Contact Us" section on Costco website and selecting the email or live chat option from the "Contact Us" section.

PissedConsumer Club

Contact Information

Costco Website:

Costco Help Center:

Corporate Office Address:

Costco Wholesale Corporation
999 Lake Dr
Issaquah, Washington 98027
United States

Other Info (opening hours):

Mailing Address:

PO Box 34331

Seattle, WA 98124

More contact details

How Customers Rate Costco Support?

5.0 / 5
Good

Based on 6.2K calls to Costco customer support through PissedConsumer.com and 12 survey responses.

Total Calls
6.2K
Avg Call Duration
05:19
Issues Resolved
17%

Why Customers Call Costco?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 27%
  • Request for Information 13%
  • Product/ Service 13%
  • Shipping and Delivery 12%
  • Account 10%
  • Cards 5%
  • Payments and Charges 5%
  • Activation/ Cancellation 5%
  • Return/ Replace 5%
  • Staff 2%
  • Website/ Application 1%
  • Refund 1%
  • Employment <1%

Customer Inquiries & Issues

27%
  • "I haven't received my same day order yet"
  • "I cannot check out a Costco online"
  • "Flooring is buckling."

Request for Information

13%
  • "Checking on a order"
  • "Checking my account"
  • "Help order"

Product/ Service

13%
  • "Disappointing vendor"
  • "Online purchase"
  • "TV NOT WORKING. Under warranty (Allstate) and getting a run around"

Shipping and Delivery

12%
  • "Order not received"
  • "Have not received membership card"
  • "Missing item 1 of 2"

Account

10%
  • "Cannot access online account"
  • "Membership charge"
  • "Membership"

Cards

5%
  • "Gift card"
  • "Lost card"
  • "Lost my card"

Payments and Charges

5%
  • "Need past receipts"
  • "To adjust charges for online order"
  • "payment options?"

Activation/ Cancellation

5%
  • "Cancelar cuenta o tarjeta de pago"
  • "Cancel delivery but still need defective appliance picked up"
  • "Renew my card"

Return/ Replace

5%
  • "Need email address changed"
  • "To correct address got third time!"
  • "Change names etc"

Staff

2%
  • "Congratulations to the great service of your employees/company"
  • "TV underService contract has problem"
  • "Customer service"

Website/ Application

1%
  • "Installation"
  • "TV installation"
  • "Bsthroom installation"

Refund

1%
  • "Costco refund not completed yet"
  • "I havent received my money back to my bank account"
  • "Refund certificate"

Employment

<1%
  • "Job application"
  • "Job fair"
  • "Job application status"

Compare Costco Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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