Contact Costco Customer Service
Costco Phone Numbers and Emails
Toll-Free Number:
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(800) 774-2678Membership
Customer Service:
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(800) 788-9968Business Delivery
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(800) 249-8982Computershare
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(855) 556-5283Costco Checks
Costco Emails:
How to Contact Costco Customer Service?
Most Popular Number:
| Total calls: 3 853 | Issues resolved: 199 | Last call: Jan 19, 2025 |
Costco Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Costco Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Costco is 8007742678. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 69% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Costco may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Costco Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Costco is 8007742678. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 69% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Costco may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Costco mainly because of request for information, product/ service, shipping and delivery.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Costco is customerservice@costco.com. 51% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Costco Website:
Costco Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
PO Box 34331
Seattle, WA 98124
Costco Customer Service Reviews
I joined Costco online not lrealising it was American Costco,aske d for
membership refund.For refund need to phone Costco in America and. Was unable to do so.
Cobro no autorizado de mi cuenta un mes antes q se vencía mi tarjeta el cual no pensaba renovar con Utedes.
How Good is Costco's Customer Service?
Summary of Costco Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Costco?
Request for Information Question:
- “I would like to check on price of an item”
- “Discuss reward certificate”
- “Question on Tv sale”
Product/ Service Question:
- “Bad food”
- “2013 Camry battery”
- “I ordered laptop yesterday. I found that that product has $300 off sale.”
Shipping and Delivery Question:
- “Track my package”
- “De no renovar la tarjeta de costco”
- “Where is my order”
Account Question:
- “Gmali loging nhi ho rahi hai”
- “Promo code not showing”
- “Unable to login”
Cards Question:
- “Lost costco card”
- “Can not redeem my Uber Costco card member”
- “Business credit card”
Activation/ Cancellation Question:
- “Quiero cancelar la membresia”
- “Me cancelaron una orden quiero saber el motivo”
- “Cancelar membresia”
Payments and Charges Question:
- “Payment problem”
- “Trying to make transaction online”
- “Transaction error”
Return/ Replace Question:
- “Want to change my email address”
- “Re: something I bought & would like to return”
- “Returned item”
Staff Question:
- “Customer service”
- “Poor service from your water delivery service”
- BAD CUSTOMER SERVICE
Website/ Application Question:
- “Trouble with adjustment on website”
- “Dishwasher installation”
- “Tire Installation Complaint”
Refund Question:
- “Refund of my membership”
- “Refund for membership”
- “Refund”
Employment Question:
- “Jobs”
- “Driving job”
- “Employment”
Other Question:
- “Acerca de una compra”
- “Membresía”
- “Una compra q Ise y no me han dado respuesta del envío”
Compare Costco Customer Service To
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