I am unsatisfied with the treatment my daughter received at the Temecula warehouse.. She was running an errand for me getting gas and returning something to the warehouse and texted me if i would like the strawberries.
I told her to get the berries and she was checking out with the one item. She handed the card to the casher. The cashier asked is that you and she told her the card is my mothers and I am getting her the berries. I was busy caring for my infirm in laws.
She was given the third degree by the cashier and a supervisor was called over. My daughter is a very mature and polite 17 year old was purchasing strawberries for goodness sake not a television or a high priced item. They denied her the purchase. I believe the Costco should have a exception for children with same last name, living in the same home if their parents ore ill, just had surgery caregiving...
or unable to make the purchase for a legitimate reason. Say under $50 or even $25. This would benefit the members. I feel this company is not really interested in making the members happy.
i called the administrative office and was told I could transfer my husbands card to her but that makes no sense.
My husband needs his card. I was told they usually make an acceptation for a small purchase but my daughter was treated like a criminal trying to get away with something.
Product or Service Mentioned: Costco Cashier.