State: District Of Columbia City: Washington Clear all filters (10 of 1268 reviews match)
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2.0
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Costco just changed the coconut water from COco Vita from Brazil to Zinco from Thailand to poor quality. Costco switched to cheaper brand and quality to make more profit and sell at the same price as Coco Vita from Brazil which tastes better and also fresher. Costco...
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Review
#804129 Review #804129 is a subjective opinion of poster.
Reason of review
Poor customer service

Costco review in Washington, District Of Columbia: Wireless Advocates Will Not Honor New Lower Price

2.7
Details
I have complained to both Costco and Wireless Advocates that my cell phone is now on sale for $100 less that what I paid for it. Both Costco and Wireless Advocates have a 90-day return policy and I am just a little bit over 30 days after purchase. I have emailed and then finally called both Costco and Wireless Advocates. Costco’s management supposedly worked with Wireless Advocates management to attempt to remedy the situation. Still I never did hear anything back from Wireless Advocates and then Costco said they are going to say the price-match is 30 days. If the return policy is 90 days then why can’t I return it and then repurchase it? I have gotten nothing but the run around from both Costco's management and Wireless Advocates management Buyer beware of purchasing cell phones from Costco's partner!
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Review
#569837 Review #569837 is a subjective opinion of poster.
Cons
  • Horrible customer service
  • Cashier and immediate supervisor
  • Mistakes not fixed
Reason of review
Problems with payment
Loss
$100
Preferred solution
Price reduction
I have been a Costco member for 25 years. I recently returned an item without a receipt and even though I have a Costco credit account they would not refunded to my account but instead gave me a Costco Cash card in the amount of $650 The Costco Cash card says it is...
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9 comments
Kadisha
#1111013

Did you contact the corporate office?

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Review
#509013 Review #509013 is a subjective opinion of poster.
Product
Costco Credit Card
Loss
$650

Costco review in Washington, District Of Columbia: Tires were not balanced correcty!!

I took my car to Costco to have 2 tires put, went back to have them re-torque as requested by Costco. I was leaving town for the Holiday-headed to York, Pa when my tire starting shaking, then I had it towed to the Gaithersburg Costco. Somewhere someone damaged my car ( I have the pictures). I cannot get them to call me back. I have called at least 6 times at least Nick WILL NOT RETURN MY CALL!! Who is suppose to be a Supervisor!!! I thought Costco was a good company but they suck!! This is not over by any means!! Christine Kline
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Review
#416321 Review #416321 is a subjective opinion of poster.
Loss
$200

Costco TIRE DEPT. Merced, CALIF. COMPLETELY UNPROFESSIONAL

We have been costco members for years, here in Merced,CA., and in N.Y. state. I own a recent model BMW and a set of 4 Bridgestone Serenity tires from Costco of Merced. The first time I brought it back to them for tire rotation was the summer of 2010 and they lifted the car in the wrong place bending and creasing the body kit below the back right door, it had to be reshaped, filled in, and repainted. This time, on April 3rd 2012 I returned to find the car UNLOCKED sitting at the curb with my 64 GIG ipod missing from the charger in the middle console. (I have the apple receipt $439), and now a police report containing the serial number of the stolen device. The tire shop attendant told us (and another customer) that he was alone and THE ONLY EMPLOYEE working the tire dept that evening, but the next day the tire dept manager (Sean) said that was impossible because there were TWO employees that evening. COSTCO said from the store, and from their Chicago offices that they are NOT responsable for any damages or anything missing from cars while the cars are in their possession. T
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3 comments
Bythe
#575054

Who takes a BMW to Costco, or anywhere that is not the dealership, for tires and/or repairs?

Don't feed the troll.

Anonymous
#544245

Why would you take a bmw to costco for anything? If I had a bmw it would go back to the dealer for all service and repair. Why you would let them touch a 60000.00 car I will never understand.

Anonymous
#475514

are ***, they *** up your car changing the tires and you let them try again... how simple can you be?

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Review
#311050 Review #311050 is a subjective opinion of poster.
I BOUGHT A VIERRO TV ONLINE FROM COSTCO. AFTER 4 MONTHS IT BROKE, OPP'S PAST THE 3 MONTH DEADLINE TO RETURN. OK. I'VE GOT A WARRANTY. I HAVE BEEN JUMPING THROUGH HOOPS. THE MANUFACTURE SAY'S IT'S TOO EXPENSIVE TO REPAIR, YOU SEE AFTER 3 MONTHS, ONLY...
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4 comments
Anonymous
#611586

I bought a new 55LED Samsung. Extended warranty too.

13 monts later, screen *** out. Tech didn'nt show up untill parts arrived (what they thought was wrong). 2 weeks later. They determine the screen was defective.

Worst part, no idea when it will be available.

Its backordered. Arrrgghh!

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Review
#284341 Review #284341 is a subjective opinion of poster.
Product
Costco Warranty
Do not buy flowers from Costco for any occassion! I ordered two kinds of flowers in bulk from Costco for my wedding. We had purchased the vases to place the flowers in. I was on my way to pick up the flowers on the Friday before my wedding. I contacted Costco flower...
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Review
#253139 Review #253139 is a subjective opinion of poster.
I purchased 2 packs of the Top Flight Wired 3 Subject 3 Pack of notebooks for my daughters from Costco (Cincinnati location - July 2011). When I opened up the packs and the notebooks, there was DIRT all over the books. Literally, the paper inside was dirty. I've...
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1 comment
Anonymous
#881915

When did you get fired from top flight and begin employment with mead.... Ps you must have gotten a raise because the 5 star stuff is expensive.

Review
#252065 Review #252065 is a subjective opinion of poster.
Loss
$8

Costco review in Washington, District Of Columbia: Cost-Co pharmacyGaithersburg

All staff specially the manager of Cost-co pharmacy located in Gaithersburg Maryland are rude to customers. Manager Ms. Saundies labled me as a lying person. I am pissed today after going in that pharmacy for the third time to pick up my medication.I moved to Rockville Maryland and asked my primary care physician order my meds through cost-co pharmacy in Gaithersburg which is closer to my new home. I went once to pick up they said is on hold and cashier said come back in 20minutes to pick it up. I was not able to pick med up in 20 minutes because I was in hurry to go. I went 5days later to pick up med. but I heard again your med. is onhold and go to the window and ask them (??) to put an order> I went to drop-in window and asked to put order. I heard OK, and come back in 30minute to pick up. I again left and went back in 3days to pick up the med. Today, I went for the third time and heard your med is on hold and you need to go the drop in window to put an order. I asked why anytime I come here you say is on hold, cashier, said I dont know. I went through the drop-in wiindow and said it is reticullus tell me what is going on I need my med but anytime I come here is onhold and nobody tell me why. A lady whom I realized later that is the mangaer said they told her. I said no they did not I am not lying she said I did not tell you your lying I said but you indirectly telling me that I am lying but nobody told me why is on hold. I am pissed. I did not receive my med. Tara Sohrabi Cost-Co pharmacy Customer
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Review
#249655 Review #249655 is a subjective opinion of poster.
Service
Costco Cashier

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I had an optical exam at the Santa Rosa Costco one year ago. Previously, I had purchased Proclear multifocal contacts from Costco, but couldn't afford the $440.00 per year cost anymore and so told the Dr. as much. He said he would fit me with a cheaper brand to...
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1 comment
Anonymous
#241573

:( Do they profile people who complain? They need to be taught a lesson!

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#214237 Review #214237 is a subjective opinion of poster.