Costco - Do Not Buy from Hunter Douglas
Hunter douglas I bought all window coverings for my current house from Costco when they handled Hunter Douglas.Also, I purchased Hunter Douglas when I bought a new home in Las Vegas in 2003.
THE WORST. Please, do not make my mistake. We contacted them about shudders which are separating from the wall. (installed 2013) The shudders have been there for five years.
First, they denied any assistance. Second, I went to BBB and Hunter Douglas sent a man out to put putty in the cracks (Difference between where the shudders were splitting and separatnig from the wall.) Did not work. BBB has a system which asks you several inapplicable questions and then, the close the case. My point, I believe it is rigged.
They still show great reviews with my objection hidden away.
Amen.PLEASE, GO ELSEWHERE.
Review about: Hunter Douglas Shutter.
Reason of review: Poor customer service.
Monetary Loss: $3000.
Preferred solution: REPLACE THESE BROKEN SHUDDERS. NO MORE PUDDY..