Denver, Colorado
Not resolved
1.5
Details
1 comment

I ordered 7 blinds totally $2800 and it has taken over 4 months to get them installed and 3 times coming back out to get them installed and they still came back the 3rd time with the wrong color for the base and I was so frustrated I just had them leave them. No apology, no credit, nothing.....I am suppose to get a gift card that I'm sure I will never see.....save yourself time and money-I saw better blinds than I got from Costco for less than $2K.....don't order blinds-worst service and product ever....my blinds are not even hung straight-terrible!

Sandy Martinez

Product or Service Mentioned: Costco Gift Card.

Reason of review: Poor customer service.

Monetary Loss: $2700.

Preferred solution: Let the company propose a solution.

Costco Cons: This product, Delivery mode.

  • Costco Blinds
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Anonymous
#1109432

It's sad but my friend in Canada was telling me about a similar experience when he got blinds from costco as well. The installation dragged on and on over several appointments and similar to your situation brought the wrong size, wrong colour etc.... Frustrating.