Not resolved

I bought my reading glasses 6 months ago. I was walking when it fell to the ground and crashed.

What a low quality ! One lens destroyed completely. I only have half now. I put in the trash the destroyed part.

That's fine, but the girl who talked with me in Markham costco made me chose another company to buy another glasses. The way it broken I was expecting Costco Markham to replace or give me an opportunity to choose another frame, not the same. She was very rude. I left thinking why I did buy my glasses here ?

I won't go back to buy any glasses.

I bought my last two glasses in costco there. Bad care.

Product or Service Mentioned: Eyeglasses.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: give me an opportunity to choose a different frame to be replaced. I won't get the same due low quality..

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