I wonder about Costco policies regarding ID’ing customers for alcohol purchases. I was asked for my ID by one of the cashiers.
Well if you are in 30’s I can understand that ….when you are in 60’s …??? Well when you are in 60’s it doesn’t’ sound as a compliment anymore, ha…more like insult. When I called manger and I asked for the reason of ID’ing people who are obviously way over legal age, she told me that its Costco policy to ID everyone even there is no doubt about their legal age. I shop in ABS stores, Harris Teeter, Food Lion etc.
I was never asked for ID.
I never had any issues with Costco service or produce, but this incident with one of the cashers and manager make me thinking should I go back to Costco? I honestly felt like service was provided by totally untrained cashier and manger is absolutely incompetent.
Product or Service Mentioned: Costco Customer Care.
Reason of review: Poor customer service.
Preferred solution: Train your employees and management.