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Costco review in Romeoville, Illinois: Shame on you

2.6
Details
“I demand that CEO Jelinek apologize for taking advantage of forced labor in concentration camps to manufacture baby clothes for Costco. He needs to consult Uighur Americans about future imports from the region and should offer to fund the Uighur Human Rights Project to make amends for this offense.”
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1 comment
Anonymous
#1766442

Sorry, but he doesn't give a flying F. Profits come before anything else.

Money makes the world go 'round. Costco couldn't be competitive if they people a decent wage to make the baby clothes.

Review
#1675211 Review #1675211 is a subjective opinion of poster.
Service
Costco Customer Care
I just wanted to share my experience at the Naperville Costco. I had stopped by this Costco with my son and while entering Costco the lady at the front checking membership allowed three separate white parties to enter without asking them for their membership but when...
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2 comments
Anonymous
#1738803

They always check for cards.

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Review
#1533361 Review #1533361 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$20000

Costco review in Naperville, Illinois: P1210 Smoke Detector is Junk

1.0
Details
Purchased 2-pack from Costco and one unit failed in less than a year. Returned to Costco and they exchanged one for one. The new unit installed September 2018 just failed February 2019. Complete junk!
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Review
#1473410 Review #1473410 is a subjective opinion of poster.
Product
First Alert P1210 Smoke Detector
Reason of review
Bad quality
Loss
$25

Costco review in Chicago, Illinois: Bad chicken

1.0
Details
Costco review - Bad chicken
Chicken had bug brown worm in it. My kids no longer want to eat meat. This is traumatizing. Managers seemwd to have no empathy.
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Review
#1383912 Review #1383912 is a subjective opinion of poster.
Product
Chicken
Reason of review
Bad quality
Was visiting Costco store in northwest suburbs of Chicago. A male demo person was by the pumpkins yelling very loudly, trying to promote the pumpkins. He was yelling so loud, that you were able to hear this individual all over the store, as well as, in the privacy of...
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3 comments
Anonymous
#1569209

" Costco management needs to be aware" Then tell them and not a message board the company probably won't see. OR Are you one their frequent flyers that show up with nothing but banal and lame complaints?

Who spends that much time in there that a pumpkin barker has that affect on them? Please stay at home and keep your misery to yourself.

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Review
#1364542 Review #1364542 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service
1.0
Details
Please, never, ever by an appliance from CostCo! Ever!
Please, never, ever by an appliance from CostCo! Ever!
Please, never, ever by an appliance from CostCo! Ever!
Worst nightmare come true! Bought a Fridge from CostCo because of the "deal" around Memorial day. Almost 4 weeks later - no fridge in the house. We are living out of an igloo ice-box. All thanks to Costco and there 3rd world grade delivery agent - Innovel. So many...
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3 comments
Anonymous
#1512484

costco is a terrible place to buy appliances, I agree with you.

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Review
#1283151 Review #1283151 is a subjective opinion of poster.
Service
Innovel Solutions Home Delivery Service
Reason of review
Problem with delivery
Loss
$5000
Preferred solution
Let the company propose a solution

Costco rep lied/misrepresented organic options available

3.4
Details
We had a COSTCO representative come to my workplace to offer "great deals and discounts" to sign up right then and there. I was sick of SAM's dropping organics left and right, so decided to sign up for $60, because the rep said they (COSTCO) were 80% organic and "RANKED RIGHT UP THERE WITH WHOLE FOODS". I got a neat little bag of non-organic samples, which I gave to the dude in the cube next to me. It had two coffee samples, 2 fruit snacks (ONE WAS ORGANIC), microwave popcorn, a pad of paper and a pen...that should've been my first clue that she lied when the 'gift bag' of an 80% organic place is only 20%! Yeah, so I went for the first time last Saturday and ZERO organic alcohol, really?!? ZERO organic cheese, AGAIN I say REALLY??? Don't get me wrong, they definitely have more organic offerings (randomly) than Sam's but to have a representative say they rank right up there with Whole Foods is a complete lie/crockofshit/misrepresentation. Not EVEN close!!! Believe me, I walked through the entire place. The baking section paled in comparison to Sam's which was actually surprising. The only plus here is that COSTCO has organic beef AND chicken whereas Sam's only has organic beef.
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Review
#1125876 Review #1125876 is a subjective opinion of poster.
Product
Cheeses
Reason of review
Not as described/ advertised
Preferred solution
Carry more organics like your rep says you have, I mean not even an organic cheddar cheese was available, VERY disappointing!

Costco att program

don't do it...tried to call the Costco hotline for the att/direct tv program. cant get through. extra charges appear on my bill. I was given a dollar amount for my monthly payment and they slip in extra charges. I cant get them on the line. I was on hold and thought this would be great because it was backed by Costco. I have been a customer of Costco for years and they stand behind everything I have purchased. However when att gets involved they can screw up a great company like Costco. I have always been leary of instore purchases of programs with all kinds of bells and whistles but thought I would try the direct tv program. It is great if you don't want to watch tv when it rains or is windy.
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Review
#1085196 Review #1085196 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Not as described/ advertised
Loss
$100
1.3
Details
I WAS REFINANCING MY HOME LOAN THROUGH COSTCO VENDOR. I THOUGHT COSTCO MAY BE PROVIDING A GREAT SERVICE AS THEY ARE VERY GOOD ON CHOOSING THEIR VENDORS. AFTER INITIAL APPLICATION AND CHARGING ME 495$ FOR HOME APPRAISAL, LOAN SPECIALIST TOLD ME THEY SHOULD BE ABLE TO...
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Review
#918939 Review #918939 is a subjective opinion of poster.
Service
First Choice Loan Services Loan Refinance
Reason of review
Poor customer service
Loss
$59625
Preferred solution
Let the company propose a solution

Contact Costco Customer Service

Website:
Mailing Address:
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

Costco Products and Services Reviews

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Latest Question

Costco Questions
I wanted the order form for a sheet cake faxed to me, a common practice. During the 10 minutes I tried, I was transferred until I reached a phone where no one answered. Because there was no direct line to the bakery, I tried the food court twice, the administrative...
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2 comments
Anonymous
#1148875

Geez what a complainer . You need to go to the store to order sheet cakes!! If you don't like that, then don't order from Costco.

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Review
#777305 Review #777305 is a subjective opinion of poster.
Pros
  • This is the only time i have been disappointed
Reason of review
Poor customer service
Preferred solution
If I fax the order, will someone answer the phone to let me know that it has been received?