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4.3

I order a pool table on Jan 3rd for my son from Costco . It was shipped from Brunswick Pool table Company ( vender) on the 22nd of Jan and was supposed to be delieveried to WilmingtonNC at US Fitness.

After a week of not hearing from the this company I decided to call Costco and see where the table was. They called the US Fitness said they never received it They keep on telling me they are working on it.. How long does it take to look up a tracking freight Number and track a pool table. I call everyday and for the last two days I have been told they would call me back but haven't heard anything from them!!!!!!!

I promise I will never order andy thing from these two companies.

I'm getting tried of getting the run around. Pro customer service for sure !!!!!!!!

Reason of review: Poor customer service.

Monetary Loss: $3100.

Preferred solution: Price reduction.

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